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Parts › PartFinder › Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) › Operator manual
Form MANUALNTC, Rev. Release 5
Kaivac · Cleaning machine

Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual

MANUALNTC Rev. Release 546 pagesKaivac No-Touch Cleaning (NTC) Operator & Parts Manual, Release 5 (07/2025) (KV1250, KV1750, KV2750)
Free to read, no account neededEvery page has its own linkPart numbers link to the part
COVER

NO-TOUCH CLEANING® (NTC) OPERATOR & PARTS MANUAL

P/N: MANUALNTC‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​‌​​​‌​⁠​​⁠⁠​​​‌⁠⁠‌⁠​​⁠⁠‍⁠​⁠‌‌‍⁠‌​

Cover of the Kaivac No-Touch Cleaning (NTC) Operator & Parts Manual: a yellow, white and black diagonal design with a white line drawing of the machine with hoses and a chemical jug on the yellow area, the diagonal manual title, and the KV checkmark logo with the KAIVAC name at the lower right
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 1, used with permission. SES ref PF-JHZI-BNLV‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​‌​​​‌​⁠​​⁠⁠​​​‌⁠⁠‌⁠​​⁠⁠‍⁠​⁠‌‌‍⁠‌​
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 1 of 46
REVISION SHEET

Revision Sheet for MANUALNTC

In short This page lists the five releases of this manual with their dates and what changed in each. It also gives Kaivac's contact details and a warning to read and understand the manual before operating the unit.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​‍​​​‌​⁠​​⁠​​⁠‍‌‍​‍⁠‌‍‍‍‍​⁠‍⁠⁠​​‌‍
Release No.DateRevision Description
102/27/20Initial design/release of MANUALNTC
208/31/211250 Battery Release/12ga wiring update in MANUALNTC
301/25/2022Battery Information Update
401/18/2024Manual Revise and Safety Revise
507/15/2025Safety Revise, new battery design, updated instructions

Kaivac, Inc.
2680 Van Hook Ave.
Hamilton, OH 45015
Customer/Technical Support
1-800-287-1136‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​‍​​​‌​⁠​​⁠​​⁠‍‌‍​‍⁠‌‍‍‍‍​⁠‍⁠⁠​​‌‍

WARNING Do not attempt to operate the unit before reading and understanding this manual. Pay close attention to all WARNINGS, CAUTIONS and NOTICES. Failure to do so may cause serious personal injury or death, and/or damage to property or your Kaivac product.

NOTE: Specifications and parts are subject to change without notice.
For most up to date safety information, visit kaivac.com

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 2, used with permission. SES ref PF-2YC3-ZR22‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​‍​​​‌​⁠​​⁠​​⁠‍‌‍​‍⁠‌‍‍‍‍​⁠‍⁠⁠​​‌‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 2 of 46
TABLE OF CONTENTS

Operator & Parts Manual - Table Of Contents

1.0 Getting Started

SectionTitlePage
1.1Product Identification4
1.2Warranty Registration4
1.3Limited Warranty Protection Plan5
1.4Important Safety Instructions6
1.4Important Safety Instructions (Continued)7
1.4Important Safety Instructions (Continued)8
1.5Battery Information9
1.6Grounding Information10
1.6Grounding Information11

2.0 Operation

SectionTitlePage
2.1Battery Doc and Charging12
2.2Tool Arrangement13
2.3Preparation For Use14
2.3Preparation For Use (Continued)15
2.4Unit Components16
2.5Filling The Unit17
2.6Emptying Vacuum Tank17

3.0 Maintenance

SectionTitlePage
3.1Unit & Battery Maintenance18
3.2Vacuum Diagram19
3.3Pump Diagram20
3.41250 AC Electrical Diagram21
3.51250 Intl. AC Electrical Diagram21
3.61250 DC Electrical Diagram22
3.717/2750 AC Electrical Diagram23
3.817/2750 Intl. AC Electrical Diagram23
3.917/2750 DC Electrical Diagram24

4.0 Troubleshooting

SectionTitlePage
4.1Troubleshooting Tips25
4.2Troubleshooting26
4.2Troubleshooting (Continued)27
4.2Troubleshooting (Continued)28

5.0 Parts Diagrams and Specifications

SectionTitlePage
5.11250 Vac Tank Assembly29
5.21250 Water Tank Assembly29
5.31250 AC Black Box Assembly30
5.41250 DC Black Box Assembly31
5.51250 AC Switch Panel Assembly32
5.61250 DC Switch Panel Assembly32
5.71250 Valve Assembly33
5.81250 AC Pump Assembly34
5.91250 DCPump Assembly34
5.101250 AC Vac Motor Assembly35
5.111250 DC Vac Motor Assembly35
5.1217501 Vac Tank Assembly36
5.1317501 Water Tank Assembly36
5.1427501 Vac Tank Assembly37
5.1527501 Water Tank Assembly37
5.1617501/27501 AC Black Box Assembly38
5.1717501/27501 DC Black Box Assembly39
5.1817501/27501 AC Pump Assembly40
5.1917501/27501 DC Pump Assembly41
5.2017501/27501 AC Vac Motor Assembly41
5.2117501/27501 DC Vac Motor Assembly42
5.2217501/27501 AC Switch Panel Assembly43
5.2317501/27501 DC Switch Panel Assembly43
5.2417501/27501 Valve Assembly44
5.25HEPA Assembly44
5.261250 DC Battery Interface Assembly45
5.2717501/27501 DC Battery Interface Assembly45

www.kaivac.com
©2025 Kaivac, Inc. All Rights Reserved‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​⁠​​​‌​⁠​​‍‍‌​‌‍‍‌⁠⁠⁠‍⁠⁠⁠‍⁠⁠​​‌​‌​

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 3, used with permission. SES ref PF-JPMW-4WUP‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​​⁠​​​‌​⁠​​‍‍‌​‌‍‍‌⁠⁠⁠‍⁠⁠⁠‍⁠⁠​​‌​‌​
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 3 of 46
1.0 Getting Started

1.1 Product Identification

In short Use this page to find which unit you have: 1200, 1700 or 2700 Series (NTC). Each one lists the manual pages that apply to it.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌​​​​‌​⁠​​⁠⁠‍⁠⁠⁠‍​‌‌⁠⁠‍‍‌‍​​​‌​​‍‍

Identify your unit below to see the correct manual pages for your unit exploded view.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌​​​​‌​⁠​​⁠⁠‍⁠⁠⁠‍​‌‌⁠⁠‍‍‌‍​​​‌​​‍‍

Drawing of the 1200 Series (NTC) unit, an upright cart with a coiled hose, a tall handle with a tool at the top and small wheels at the bottom, with the 1200 Series (NTC) label and associated pages 30-36 and 44-46
1200 Series (NTC) - Associated Pages: pg. 30-36, pg. 44-46
Drawing of the 1700 Series (NTC) unit, a tall tank cart with a curved wand and a chemical jug on top, a large rear wheel and a small caster, with the 1700 Series (NTC) label and associated pages 37-45
1700 Series (NTC) - Associated Pages: pg. 37-45
Drawing of the 2700 Series (NTC) unit, an upright cart with a hose wrapped around the tank, a squeegee tool on a pole and a coiled cord, with the 2700 Series (NTC) label and associated pages 38-45
2700 Series (NTC) - Associated Pages: pg.38-45

1.2 Warranty Registration

In short Register your Kaivac product at kaivac.com/warranty. Registering confirms your coverage and keeps your information on file.

Thank you for purchasing a Kaivac product. Please take a few moments to register your product at kaivac.com/warranty.

Why register?

  • Ensure your warranty coverage
  • Simplify warranty service in the future with your information on file
  • Be the first to know about upgrades, issues, new options and special offers.

Customer/Technical Support
1-800-287-1136

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 4, used with permission. SES ref PF-Y6EE-OKDY‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌​​​​‌​⁠​​⁠⁠‍⁠⁠⁠‍​‌‌⁠⁠‍‍‌‍​​​‌​​‍‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 4 of 46
1.0 Getting Started

1.3 Limited Warranty Protection Plan

In short This section explains how long Kaivac covers the unit, its parts, labor and the battery, depending on which chemicals are used. It also lists what voids or limits the warranty, and says a Return Authorization Number (RAN) is needed for any warranty claim.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‌​​​‌​⁠​​‍‌‍​‍​‍​‌​​⁠‌​‌‌‌‌‍​​⁠⁠​

The Kaivac has been engineered and tested to provide long lasting performance. This warranty covers defects in workmanship or materials under normal use and service from the date of purchase.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‌​​​‌​⁠​​‍‌‍​‍​‍​‌​​⁠‌​‌‌‌‌‍​​⁠⁠​

Kaivac, Inc. warrants the following components to be free from defects in materials and workmanship for these time periods:

  1. Extended Warranty for end users who use only Kaivac chemicals for the life of the unit.
    • 5 years on rotationally molded parts
    • 3 years on other parts (excluding wear items)
    • 1 year on labor
  2. Standard Warranty (for approved non-Kaivac chemicals)
    • 1 year parts and labor
  3. Chemicals that have not been approved by Kaivac (If uncertain, please contact Kaivac to verify your chemical before using).
    • No warranty

Battery Program Details

  • Battery Warranty covers 2 years on a defective Battery.
  • Battery Warranty covers the replacement of the Battery unit.
  • Battery replacement remains under Warranty only for the remaining Warranty period of the original Battery unit (for a maximum of 2 years from the date of purchase of the unit).

WARRANTY LIMITATIONS:

  • This warranty does not assume responsibility for damage or faulty performance caused by misuse or abuse, or where repairs or modifications have been made or attempted. Kaivac will make the final determination on whether the damage falls under this limited warranty for manufacturer’s defects.
  • The following actions constitute misuse or neglect of the battery that void the warranty of the battery:
    • Any modifications to Kaivac equipment may nullify any warranty
    • Improper installation of the Quick Change battery
    • Exposure to temperatures above and below the battery limits
    • Use of any charger besides the supplied Kaivac® charger
    • Dropping the battery box
    • Long term storage of the battery without maintaining a battery charge of 25 to 40% capacity
  • Under no circumstances will Kaivac be liable for any loss, damage, expenses or consequential damages arising in connection with the use or inability to use Kaivac’s product. This warranty is in lieu of any other warranty expressed or implied, including any warranty of merchantability or fitness for a particular purpose.

All Kaivac replacement parts are guaranteed for 90 days from the date of installation. Normal wear items such as wheels, hoses, seals, gaskets, cords, casters, squeegees and GFCI are excluded from warranty coverage.
All warranty claims must be accompanied by a Return Authorization Number (RAN), which is available by calling the Kaivac, Inc. Customer Service Department. No returns will be accepted without a RAN.
This warranty does not apply to return freight costs, damage or defect caused by accident, negligence, misuse, fire or repair done by anyone other than a Kaivac authorized repair center. In no event shall Kaivac, Inc. be liable for incidental or consequential damages, or any damages to persons or property.
Please Note: Under no circumstances will the seller be liable for any loss, damage, expenses or consequential damages arising in connection with the use or inability to use seller’s product. Kaivac, Inc. reserves the right to make changes or improvements to its equipment without notice. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty is in lieu of any other warranty expressed or implied, including any warranty of merchantability or fitness for a particular purpose.

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 5, used with permission. SES ref PF-STF2-PFS5‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‌​​​‌​⁠​​‍‌‍​‍​‍​‌​​⁠‌​‌‌‌‌‍​​⁠⁠​
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 5 of 46
1.0 Getting Started

1.4 Important Safety Instructions

In short This section lists the safety precautions to read before using the unit, covering general use, the spray system and corded units. Read all instructions first, and check kaivac.com for the most current precautions.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‍​​​‌​⁠​​‍‌⁠⁠⁠​‌⁠‌⁠⁠‍‍‌​​​‍‍⁠‌​​‌

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS UNIT
‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‍​​​‌​⁠​​‍‌⁠⁠⁠​‌⁠‌⁠⁠‍‍‌​​​‍‍⁠‌​​‌

WARNING SAFETY ALERT WARNING indicates a hazardous situation which, if not avoided, COULD result in serious injury or death
CAUTION SAFETY ALERT CAUTION indicates a hazardous situation which, if not avoided, COULD result in minor to moderate injury.
NOTICE NOTICE provides key information by clarifying instructions.

When using an electrical unit, basic precautions should always be followed, including the following:

WARNING RISK OF ELECTRIC SHOCK, FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

GENERAL SAFETY INSTRUCTIONS (APPLICABLE TO CORDED AND BATTERY UNITS):

  • For commercial use only.
  • Use unit only as described in this Manual. Use only Kaivac’s recommended attachments.
  • Follow the maintenance instructions specified in this Manual.
  • For indoor use only.
  • Store indoors.
  • Stay alert - watch what you are doing.
  • Keep operating area clear of all persons.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • NO COMBUSTIBLES! Sparks inside the motor can ignite flammable vapors or dust. Do not use unit near combustible liquids and gases, or to pick up explosive dusts or gasoline.
  • Know how to stop the unit and bleed pressures quickly. Be thoroughly familiar with the unit’s controls before operating.
  • DO NOT allow unit to be used as a toy and unit should not be operated by children. Close attention is necessary when used near children.
  • Use extra care when cleaning on stairs.
  • DO NOT operate the unit when fatigued or under the influence of alcohol or drugs.
  • DO NOT put any object into unit’s openings. Do not use with any of the unit’s opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  • DO NOT pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
  • DO NOT overreach or stand on unstable support. Keep good footing and balance at all times.
  • DO NOT operate without the Vacuum Motor Float Cage installed. If float is removed, reinstall by screwing back into place.
  • DO NOT use without filters in place.
  • Personal Protective Equipment (PPE): It is recommended to wear proper personal protective equipment as required by the chemical product label instructions used in conjunction with the unit. For Kaivac chemical products, refer to product label.

SPRAY SYSTEM SAFETY INSTRUCTIONS:

  • DO NOT spray liquid from the unit or attachments onto electrical outlets or any electrical devices.
  • Risk of injection or injury to persons - DO NOT direct discharge stream at persons.
  • INJECTION HAZARD: Unit can cause serious injury if the spray permeates the skin. Do not point the spray gun at anyone or any part of the body. In case of permeation, seek medical aid immediately.
  • THIS UNIT IS CAPABLE OF PRODUCING 500 PSI (3447 kPa). To avoid rupture and injury, do not operate this pump with components rated less than 500 PSI (3447 kPa) working pressure (including but not limited to spray guns, hose, and hose connections); and before servicing, cleaning or removal of any part, shut off power and relieve pressure.
  • High pressure cleaners, such as this unit, shall not be used by children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or untrained personnel. Children should not play with the unit. Cleaning and user maintenance should not be performed by children.

CORDED UNITS SAFETY INSTRUCTIONS (APPLICABLE TO CORDED UNITS):

  • Inspect cord and plug prior to use. Do not use with damaged cord or plug. If unit is not working as it should, has been dropped, damaged, left outdoors or dropped into water, do not use or charge and return unit to a Kaivac service center.
  • Test the unit’s ground fault circuit interrupter (GFCI) before each use.
  • Turn off the unit before unplugging. Do not leave unit when plugged in. Unplug from outlet when not in use and before servicing.
  • Turn off all controls before unplugging.
  • Connect to a properly grounded outlet only. Do not remove ground pin on plug. See Grounding Instructions below.
  • This unit may also have been provided with a ground fault circuit interrupter built into the power cord. If replacement of the plug or cord is needed, use only identical replacement parts.
  • This unit comes with a grounded attachable extension cord. If cord is damaged, replace with equivalent 120v, 15amps, 14GA rated cord. This cord must be attached and mechanically secured using the provided cord connector to use the unit.
  • The unit must be disconnected from any electrical or battery source when the unit is being cleaned or maintenance of unit or when replacing parts
  • Keep all connections dry and off the ground.
  • Keep the cord away from heated surfaces.
  • If using extension cord with unit, make sure the connection is above and off the floor and away from exposure to liquid.
  • DO NOT handle plug or unit with wet hands.
  • DO NOT pull or carry by cord, use cord as handle, close a door on cord, or pull cord around sharp edges or corners. Do not run unit over cord. Keep cord away from heated surfaces.
  • DO NOT unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 6, used with permission. SES ref PF-3KMC-AAGH‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌‍​​​‌​⁠​​‍‌⁠⁠⁠​‌⁠‌⁠⁠‍‍‌​​​‍‍⁠‌​​‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 6 of 46
1.0 Getting Started

1.4 Important Safety Instructions (Continued)

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌⁠​​​‌​⁠​​‍​‌⁠⁠​​‍‌​⁠‍‌​‍⁠‌‌​​‌‌​‍

When using an electrical unit, basic precautions should always be followed, including the following:

WARNING! RISK OF ELECTRIC SHOCK , FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

BATTERY UNITS SAFETY INSTRUCTIONS (APPLICABLE TO BATTERY UNITS):

  • Never use a battery that has been damaged in any way. Damaged batteries may exhibit unpredictable behavior.
  • Never use or charge a damaged battery pack.
  • ONLY USE with Kaivac, Inc. battery, and charger.
  • Inspect the battery before each use for damage, dents, cracks, or holes.
  • If included with legacy unit, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • If your unit contains a chemical-resistant plastic protective helmet, consult the Helmet Addendum for additional instructions and warnings.
  • Exposure of units to airborne polyunsaturated fats in the food service industry may cause deterioration of battery components. Failure to inspect and use as instructed may result in fire explosion, personal injury, or property damage.
  • Under certain conditions, including damage or liquid infiltrating the battery’s interior cells, the battery may emit smoke, sparks, or fire. Liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Stop use immediately if the battery or unit sparks or shows signs of fire. And may result in fire.
  • If unit or battery emits fumes, smoke, sparks, or fire, discontinue use immediately. Do not touch battery. If unit can be safely moved, move outside to a well ventilated fire safe area away from people or combustible material.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • Disconnect the battery from the unit before making any adjustments, changing accessories, or storing unit. Such preventive safety measures reduce the risk of starting the unit accidentally.
  • When charging battery, make sure charger or unit has at least 6 inches of clearance on all sides for adequate air flow.
  • When battery is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Connecting or shorting the battery terminals together may cause burns or a fire.
  • Keep heat sources, sparks, and flames away from batteries.
  • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery, picking up or carrying the unit. Do not carry the unit with your finger on the switch. Energizing an unit that has the switch on invites accidents.
  • DO NOT allow battery to be submerged in water.
  • DO NOT use a battery that has been submerged in water, or if water has infiltrated the battery housing even if it appears to be working.
  • DO NOT charge batteries outdoors.
  • DO NOT short-circuit the battery or charger terminals with conductive items such as paper clips. This can deliver high current.
  • DO NOT crush or drop the battery.
  • DO NOT expose a battery or unit to fire or excessive temperature. Exposure to fire or temperature above 265ºF (130ºC) may cause explosion.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40ºF (4ºC).
  • DO NOT remove any part of the battery, charging unit, or unit: If your unit has a chemical-resistant plastic protective helmet, do not remove it.
  • DO NOT plug battery in while Vacuum Motor is in ON position. It may damage the system.
  • DO NOT incinerate the battery even if it is non-working or severely damaged. The battery can explode in a fire.
  • DO NOT leave battery connected to charger once the charger light is green. Leaving battery on charger will diminish the life of the battery
  • Never dispose of the battery in the trash. It is important that your old, damaged battery is disposed of and/or returned as instructed by Kaivac Customer Care/Technical Support at 1-800-287-1136.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 7, used with permission. SES ref PF-LHZA-IHQP‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‌⁠​​​‌​⁠​​‍​‌⁠⁠​​‍‌​⁠‍‌​‍⁠‌‌​​‌‌​‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 7 of 46
1.0 Getting Started

1.4 Important Safety Instructions (Continued)

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)
‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍​​​​‌​⁠​​‌​​‍​‍​​​‍‌⁠​‍‌‍‌⁠⁠‍​‌‌​

When using an electrical unit, basic precautions should always be followed, including the following:

WARNING! RISK OF ELECTRIC SHOCK , FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

CHARGER/ELECTRICAL WARNINGS:

  • Inspect the charger, cords, and connections prior to each use.
  • Follow all charging instructions and do not charge the battery or unit outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Connect charging cord to a properly grounded outlet only. See Grounding Instructions.
  • DO NOT use charger if it has a damaged cord or plug.
  • DO NOT operate charger if it has received a sharp blow, been dropped, or damaged in any way.
  • DO NOT handle charger, including charger plug and charger terminals, with wet hands while charger is plugged in or while inserting plug into electrical outlet.
  • DO NOT leave charger plugged in when not in use.
  • DO NOT plug in charger while Vacuum Head is in ON position. It may damage the unit’s electrical system.
  • DO NOT pull on charger cord to unplug. Grasp and pull the plug, not the cord.
  • DO NOT carry charger by cord.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 8, used with permission. SES ref PF-7SI2-IK3N‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍​​​​‌​⁠​​‌​​‍​‍​​​‍‌⁠​‍‌‍‌⁠⁠‍​‌‌​
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 8 of 46
1.0 Getting Started
NOTE To recycle battery, call Kaivac Customer Care at 1-800-287-1136 to order a recycling box. Disposal of batteries are regulated by federal law and must be done properly.

1.5 Battery Information

In short This section explains how to store, use and replace the Lithium-ion battery. Store it at room temperature, discharge to 50% for storage, never use a damaged battery, and recycle old batteries properly.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‌​​​‌​⁠​​​‍⁠‌​⁠‍‍‌​​⁠‌⁠​⁠​⁠⁠‍​‌‍‌

Keep Batteries at Room Temperature: Store between 32 and 113 degrees F (0ºC to 45ºC). Avoid battery exposure to extreme temperatures. If shelving battery longer than (1) month, deplete battery to 50% charge during storage period (two bars on the battery indicator).‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‌​​​‌​⁠​​​‍⁠‌​⁠‍‍‌​​⁠‌⁠​⁠​⁠⁠‍​‌‍‌

Batteries Lose Capacity Over Time: Batteries naturally deteriorate over time whether being used or not. If battery use instructions are properly followed, batteries deteriorate at a rate of approximately 10% run time per year but may vary by patterns of use.

Fully Discharge vs. Partial Discharge and the Effect on Battery Cycles: Unlike lead acid batteries, the Lithium-ion battery used with Kaivac equipment is not damaged by full or partial discharging. The expected battery hours of use are approximately 600 hours and 400 charge cycles. If you discharge battery only to 80%, then the user can expect to get more cycles (500 cycles). With dual batteries make sure to alternate batteries per charge in order to maximize for life capacity.

Extended Storage: It is recommended to discharge to 50% capacity (two bars on the battery indicator) and store in a cool location (between 32ºF to 113ºF or 0ºC to 45ºC). To avoid battery impact, store battery laying down on its side on lowest shelf, and secured. If battery is dropped or experiences an impact or damage, discontinue use and replace. Never use a damaged battery, as a damaged battery may act in an unpredictable manner resulting in fire, explosion, property damage, or personal injury.

Battery Gauge: The Kaivac provided battery comes with a built-in Battery Gauge or which shows the approximate run time for the current charge remaining.

Replacement - End of Life: Rechargeable batteries eventually wear out. When your Kaivac Battery run time is less than 55% (i.e. 50 minutes for non-quick change and 33 minutes for Quick Change batteries), Kaivac recommends replacing your battery. Regardless of run time, contact Kaivac to replace your battery after 4 years. Consult kaivac.com for information on recycling your old battery through a licensed disposal facility.

WARNING! RISK OF FIRE, EXPLOSION, PROPERTY DAMAGE, OR SERIOUS INJURY OR DEATH
DO NOT DISCARD BATTERY INTO TRASH! It is important to recycle your old batteries at your local authorized battery recycling facility or by calling 1-800-USA-CLEAN (1-800-872-2532) and selecting Option 3.
Battery Specifications
WeightWith Box, 11 lbs. (4,9 kg)
Body MaterialInjection Mold Polypropylene
Dimensions (H x W x D)18 x 7 x 5 in. (45,7 x 17,8 x 12,7 cm)
Voltage36V DC
Battery Capacity15 A-hr
Battery Current15 A DC
Battery TypeLithium-Ion
Approx. Run Time BOL (Beginning of Life)60 minutes
Approx. Run Time EOL (End of Life)35 minutes (discontinue use and take to recycling center)
Battery Box ReceptacleIP65 / IP67 (not required for UL)
Run Time Hour MeterActs as “odometer for battery” and runs only when motor switch is ON
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Cut off Voltage (fully discharged)30V
Charger Specifications
Approx. Charge Time5 hours
Charger Amps4 Amps
Charge Voltage42V DC
Charger Voltage110-240VAC / 36VDC (240VAC version only needs correct plug for wall outlet)
Charging RobustnessNo special instructions
Battery Charge MemoryNone
Battery Charge GaugeYes, LED Indicator
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Storage/Inventory:
Storage & Operation Ambient Temp32ºF (0ºC) to 113ºF(45ºC)
Storage & Shipping Charge40-60% Charge (35-38VDC)
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 9, used with permission. SES ref PF-L3TW-Z77F‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‌​​​‌​⁠​​​‍⁠‌​⁠‍‍‌​​⁠‌⁠​⁠​⁠⁠‍​‌‍‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 9 of 46
1.0 Getting Started

1.6 Grounding Information

In short This section explains that corded and battery units must be grounded and plugged into a properly grounded outlet. The plug must not be modified and no adapter may be used.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‍​​​‌​⁠​​​‍‌‌⁠‍‍‌​‌‍‍‌⁠‍‍⁠‌‌​​​⁠‌
WARNING RISK OF ELECTRIC SHOCK OR FIRE

Grounding: Corded Units

GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (for spray systems only)‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‍​​​‌​⁠​​​‍‌‌⁠‍‍‌​‌‍‍‌⁠‍‍⁠‌‌​​​⁠‌

If your unit is a corded unit, it has been supplied with a ground-fault circuit-interrupter(GFCI) built into the plug of the power-supply cord. This GFCI device provides additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary, use only identical replacement parts that include GFCI protection.

If your unit is a corded unit, it is for use on a nominal circuit and has a grounding attachment plug. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

GROUNDING INSTRUCTIONS

If your unit is a corded unit, it must be grounded. If the unit should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local electrical codes and ordinances.

WARNING RISK OF ELECTRIC SHOCK
Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit comes with a grounded attachable extension cord. If damaged, replace with Kaivac® (OEM) cord, or if necessary an equivalent cord rated 120V, 15 amps, 3-wire, 14 GA. This cord must be attached and mechanically secured using the provided cord connector to use the unit.

Grounding: Battery Units

GROUNDING INSTRUCTIONS

The charger must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING RISK OF ELECTRIC SHOCK
Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit is for use on a nominal circuit and has a grounding attachment plug. Make sure that the unit is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 10, used with permission. SES ref PF-SJJZ-ISLV‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍‍​​​‌​⁠​​​‍‌‌⁠‍‍‌​‌‍‍‌⁠‍‍⁠‌‌​​​⁠‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 10 of 46
1.0 Getting Started

1.6 Grounding Information (Continued)

Make sure your extension cord is in good condition and is the correct size for your unit. Table 1 shows the correct size to use depending on cord length and nameplate ampere rating. If in doubt, use the next heavier gauge. The smaller the gage number, the heavier the cord. An undersized extension cord will cause a drop in line voltage resulting in loss of power and overheating.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍⁠​​​‌​⁠​​⁠⁠‍‌‌⁠‍‍​‍‍⁠‍​⁠⁠‍​​⁠⁠​​⁠

Use only three-wire outdoor extension cords that have three-prong grounding receptacles that accept the unit’s plug.

WARNING! RISK OF ELECTRIC SHOCK OR FIRE. To reduce the risk of personal injury due to a loose electrical connection between the unit’s plug and extension cord, firmly and fully attach the unit plug to the extension cord. Periodically check the connection while operating the unit to ensure it is fully attached. Do not use an extension cord that provides a loose connection. A loose connection may result in overheating, fire, and increases the risk of a burning.
In short This page explains how to pick an extension cord of the right gauge for the unit using Table 1, and to use only three-wire outdoor cords. It also says to attach the plug fully and tie a knot in the cords so they do not come apart during operation.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍⁠​​​‌​⁠​​⁠⁠‍‌‌⁠‍‍​‍‍⁠‍​⁠⁠‍​​⁠⁠​​⁠

To reduce the risk of disconnection of the unit’s cord from the extension cord during operations:

  • Make a knot as shown in Figure 1 below:
Two drawings of a cord knot. (A) Tie cord as shown: the cord set (receptacle end) and the appliance cord (plug end) are unplugged and their cords are crossed in a loose knot, with arrows labeling CORD SET and APPLIANCE CORD. (B) Connect plug and receptacle: the plug and receptacle are joined, with the knotted cords forming a loop below.
Figure 1 - Method of securing the appliance cord to the extension cord set
Ampere ratingVoltsTotal length of cord
More than, ANot more than, A120 V7.62 m (25 ft)15.24 m (50 ft)30.48 m (100 ft)45.72 m (150 ft)
mm² (AWG)
06—0.82 (18)1.3 (16)1.3 (16)2.1 (14)
610—0.82 (18)1.3 (16)2.1 (14)3.3 (12)
1012—0.82 (18)1.3 (16)2.1 (14)3.3 (12)

Table 1 - Minimum gauge for extension cords

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 11, used with permission. SES ref PF-2WB4-4AGD‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​‍⁠​​​‌​⁠​​⁠⁠‍‌‌⁠‍‍​‍‍⁠‍​⁠⁠‍​​⁠⁠​​⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 11 of 46
2.0 Operation

2.1 Battery Doc and Charging

In short Before using the unit, inspect the battery, housing, cords, hoses and spray lines for damage, and do not continue if any is found. Mount the battery on the bracket rail, and plug the charging cord into a wall outlet to charge, unplugging it when the unit is in use.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠​​​​‌​⁠​​‍‌​‌​​​‌‍​​‌⁠‍‍⁠‌​‍​‌​‌⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

WARNING! RISK OF FIRE, EXPLOSION, PROPERTY DAMAGE, OR PERSONAL INJURY OR DEATH
Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires. Do not use a damaged unit or a unit with a damaged battery. Check all cords, hoses, and spray lines for damage prior to use. If damage is found, do not continue until proper repairs are completed.
If using a legacy unit equipped with a fabric splash cover, ensure the cover is flipped over the battery top. Newer battery models may also be equipped with a chemical-resistant plastic protective helmet and fabric splash cover, ensure splash cover is flipped over helmet top.
Do not remove helmet.

The bracket or housing mounted on the black box is where the battery will be mounted.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠​​​​‌​⁠​​‍‌​‌​​​‌‍​​‌⁠‍‍⁠‌​‍​‌​‌⁠

Battery mounting bracket rail on the black box of a 1700 or 2700 unit, empty and ready for the battery
1700 and 2700
Empty battery mounting bracket on the 1200 unit where the battery will be mounted
1200

Place battery onto bracket rail, lowering it down into place. If unit is equipped with splash cover, place splash cover over top of battery.

Battery with yellow top being lowered down onto the bracket rail of a 1700 or 2700 unit, yellow arrow pointing down
1700 and 2700
Battery with yellow top being lowered onto the bracket of the 1200 unit, yellow arrow pointing down
1200

The Charging Cord is pointed out below. Plug into wall outlet to charge. Unplug when unit is in use.

Mounted battery on a 1700 or 2700 unit with a yellow arrow pointing to the charging cord hanging at the battery
1700 and 2700
Mounted battery on the 1200 unit with a yellow arrow pointing to the charging cord alongside the battery
1200
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 12, used with permission. SES ref PF-BBQQ-DWCB‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠​​​​‌​⁠​​‍‌​‌​​​‌‍​​‌⁠‍‍⁠‌​‍​‌​‌⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 12 of 46
2.0 Operation

2.2 Tool Arrangement

In short This page shows where each tool and hose is stored on the machine. Separate drawings cover the 1200 and the 1700 and 2700 arrangements.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠‌​​​‌​⁠​​​​⁠⁠⁠​​‌⁠​‌⁠‍​​​‍‌​​‌‍‌‌

1200 Tool Arrangement

Two views of the 1200 machine showing where tools are stored. Left view labels the Vac Wand (OFVW), Vac Squeegee with Brush (VBRUSH), KaiDrain (CVS14), Vac Hose (VHST45), Window Squeegee (CAA04), Electric Cord GFCI (GFCI25) and Universal Fill Hose (UFH). Right view labels the Blow Nozzle (CVS13), Spray Gun (SUBGAKW) and Spray Line (PH45).
1200 Tool Arrangement

1700 and 2700 Tool Arrangement

Three views of the 1700 and 2700 machine showing where tools are stored. Labels: Vac Wand (OFVW), Vac Squeegee with Brush (VBRUSH), Vac Hose, Universal Fill Hose (UFH), KaiDrain (CVS14), Window Squeegee (CAA04), Pressure Hose, Electric Cord (CES19A), Tool Cup (WDVTC), Blow Nozzle (CVS13) and Spray Gun (SUBGAKW).
1700 and 2700 Tool Arrangement

Vac Hose:‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠‌​​​‌​⁠​​​​⁠⁠⁠​​‌⁠​‌⁠‍​​​‍‌​​‌‍‌‌

  • *1700 Series: (VH25)(HC5)(VHST20)
  • *2700 Series:(VH40)(HC5)(VHKVJRST)
  • *1700/2700 Battery Series:(FS35)

Pressure Hose:

  • *1700 Series: (PH45)
  • *2700 Series:(PH75B)
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 13, used with permission. SES ref PF-X4KF-PYAO‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠‌​​​‌​⁠​​​​⁠⁠⁠​​‌⁠​‌⁠‍​​​‍‌​​‌‍‌‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 13 of 46
2.0 Operation

2.3 Preparation For Use

In short This section lists the checks to make before using the unit: unplug the charger, inspect the unit for damage, fill it with clean, cool water, and check the Float Cage, Vac Lid Jug Holders, tools and supplies.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠‍​​​‌​⁠​​‍‌⁠⁠​​‍⁠‍‍‍‍⁠‌‌‍‍​⁠‍​​⁠⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

  1. Unplug the charger from the battery if applicable.
    WARNING! RISK OF ELECTRIC SHOCK OR FIRE
    Avoid getting water on the unit.
    Hand pulling a charger plug out of the battery socket, with an orange arrow showing the pull direction
  2. Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires.
    WARNING! RISK OF ELECTRIC SHOCK OR FIRE
    Do not use a damaged unit or a unit with a damaged battery. Check all hoses and spray lines for damage prior to use. If damage is found, do not continue until proper repairs are completed.
    Gloved hand running along a power cord to inspect it for damage, with an arrow pointing at a spot on the cord
  3. Remove the water tank lid, or locate the Universal Fill Hose. Fill unit with clean, cool water.
    NOTICE Do NOT add chemical through this location of the unit.
    Top of the unit with the water tank lid removed and arrows pointing to the fill opening, beside a hand holding the Universal Fill Hose over the tank
  4. Clean and spray the Float Cage located inside the Vacuum Tank. Ensure Float Cage is in place. Clean Float Cage regularly.
    CAUTION RISK OF INJURY
    Do not use if Float Cage is not in place.
    Top of the unit with an arrow pointing up at the Float Cage inside the Vacuum Tank, beside a Float Cage being sprayed clean with a spray gun
  5. Make sure Vac Lid Jug Holders are firmly on Vacuum Tank.
    Two Vac Lid Jug Holders being placed onto the Vacuum Tank, with a vacuum wand beside them
  6. Check unit for all tools and supplies needed to complete task. See Tool Arrangement in Section 2.2 of this manual.
    Unit with its tools and hoses stored on it, viewed for a check of tools and supplies
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 14, used with permission. SES ref PF-J6DR-DTZK‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠‍​​​‌​⁠​​‍‌⁠⁠​​‍⁠‍‍‍‍⁠‌‌‍‍​⁠‍​​⁠⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 14 of 46
2.0 Operation

2.3 Preparation For Use (Continued)

  1. Prepare the cleaning solution you will be using by attaching the chemical feed line and cap to the top of your chemical bottle. Then select the proper metering tip.
    (See placard for metering tip information)
    NOTICE Use only Kaivac approved chemicals.
    Chemical bottle with a cap and feed line attached, placed on top of the machine
  2. If using a cleaning product that foams, use a foam inhibitor to cut excess. Pour 2 capfuls of inhibitor in the Vac Hose with Vac running to coat inside of Hose.
    CAUTION Risk of motor damage. Foaming chemicals in tank may damage Vac Motor.
    Hand holding the vac hose near a jug of foam inhibitor labeled Bubble Buster
  3. If unit has chemical valve, when using unit with chemical jug, locate the valve on the switch panel. Turn valve to side “A” or side “B” depending on the chemical line connected to the jug. For no chemical, switch valve to “OFF” position.
    Chemical lines at the machine with an arrow, beside the switch panel showing the chemical valve with positions A, OFF and B
  4. If using a corded unit, plug in unit and test GFCI (Ground Fault Circuit Interrupter) to ensure it is working properly. You are now ready.
    Hand pressing the Reset button on the GFCI of the power cord plugged into a wall outlet
  5. If using a battery unit, ensure the battery is fully charged and in place. If unit is equipped with a splash cover, ensure it is in place over the battery. Power on unit using the switch panel, you are now ready.
    NOTICE Some battery models may contain a chemical-resistant plastic protective helmet. Do not remove helmet.
    Battery with yellow protective cover and an arrow pointing to the charge indicator, beside the switch panel
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 15, used with permission. SES ref PF-P2H3-VDNF‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​​⁠⁠​​​‌​⁠​​​‌‍​​‌‍​⁠‌​​​⁠‌‍⁠‌​‍​⁠⁠‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 15 of 46
2.0 Operation

2.4 Unit Components

In short This section shows how to use the spray gun and the vacuum hose and wand safely. It covers switching the spray gun valve, clearing chemicals before high pressure rinsing, connecting the vacuum hose, emptying the vacuum tank and replacing worn squeegee blades.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​​​​​‌​⁠​​‌⁠‌⁠‌‍‍​⁠​​‍​‌‌‌‍‍‍‍‌‍​⁠
CAUTION RISK OF INJURY. For the safety of self and others, do not point the spray gun at others or self. Spray only the intended object.
Two views of the spray gun valve on the spray line, labeled OFF with the handle across the line and ON with the handle turned along it

To turn Spray Gun off or on, switch the valve connected to Spray Gun as shown. The Spray Gun is connected to the Spray Line.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​​​​​‌​⁠​​‌⁠‌⁠‌‍‍​⁠​​‍​‌‌‌‍‍‍‍‌‍​⁠

Spray gun with arrows on the nozzle showing adjustment between Low Press., High Press., Pinpoint Spray and Fan Spray
CAUTION RISK OF INJURY. IF using chemicals, use Low Pressure setting only. Chemicals must be cleared from the Spray Line prior to High Pressure rinsing. To do this turn OFF the Chemical Valve, then spray in the Low Pressure setting for 15 seconds.
Vacuum hose coiled on the back of the unit
Hands twisting the yellow hose cuff onto the end of the vacuum hose, with arrows showing rotation

Locate the vacuum hose on the back of the unit. Ensure hose cuff is connected to the port at the top of the unit. Using the other end of the hose, attach the hose cuff to the vacuum wand and power on the unit to begin using floor squeegee.

Person using the vacuum wand with a floor squeegee head on a wet floor
Elbow hose connected at the top of the unit with a yellow arrow pointing to the connection

Ensure elbow hose is connected at top of unit.

CAUTION RISK OF INJURY. *DO NOT DISCONNECT AND DO NOT USE AS VACUUM*

Ensure dump hose is secured to cap-and-tether. Check this daily.

Dump excess from the vacuum tank by unscrewing the cap.

Vacuum tank dump hose cap with tether, arrows showing the cap being unscrewed

Check for worn squeegee blades. Worn blades cause streaking and loss of vacuum suction.

Unscrew cuff at end of Vac Wand, remove old head and replace with new every 6-8 weeks for optimal performance.

Vac wand squeegee head with close-up of a worn blade, labeled REPLACE IF WORN
IMPORTANT: If cuff is removed, ensure Brass Ring stays in place.
Three views of the vac wand head being removed and replaced at the cuff, and a brass ring that must stay in place
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 16, used with permission. SES ref PF-FRCC-MNFU‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​​​​​‌​⁠​​‌⁠‌⁠‌‍‍​⁠​​‍​‌‌‌‍‍‍‍‌‍​⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 16 of 46
2.0 Operation

2.5 Filling The Unit

In short This section explains how to fill the unit with water and chemical. Water goes in through the Universal Fill Hose or, on 1700/2700 models, the secondary fill location under the jug holder, and the Sight Gauge shows the water level.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​‌​​​‌​⁠​​⁠‍​⁠‌‍‌‌​‌‍⁠​‌​​‌‍​‍‍‍⁠‌
WARNING! If unit contains battery splash cover, before filling the unit, be sure the battery splash cover is in place and secure.
RISK OF FIRE, EXPLOSION, PROPERTY DAMAGE, OR SERIOUS INJURY OR DEATH

For No-Touch-Cleaning units, there are designated filling areas. The first area is accessed by running water through the Universal Fill Hose from a spigot. On the 1700/2700 models, the other is found by lifting the jug holder at the top of the unit that is connected to the Water Tank. Remove the jug holder to reveal the inside for the secondary fill location.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​‌​​​‌​⁠​​⁠‍​⁠‌‍‌‌​‌‍⁠​‌​​‌‍​‍‍‍⁠‌

Two views of fill locations. Left, labeled 1700/2700: the top of the unit with the jug holder removed, arrows pointing to the secondary fill location, and a person filling the unit with the Universal Fill Hose from a spigot. Right, labeled 1200: the top of the unit with an arrow pointing to the fill cap.
1700/2700 and 1200

Note the location of the Sight Gauge on the side of the Water Tank. Use the Sight Gauge feature to see how much water is in the unit. If water is low, ensure you refill the tank by using the fill port. The Sight Gage will help see the water level, do not overfill or overflow from the tank will occur.

Side of the Water Tank with an arrow pointing to the vertical Sight Gauge tube that shows the water level.
NOTICE Fill the tank with Kaivac or Kaivac approved Chemicals. Follow the proper dilution instructions on bottles or dispenser. For accuracy and convenience, use Kaivac proportioned chemical packets.
IF A CHEMICAL IS BEING USED, USE ONLY THE RECOMMENDED DILUTION. HIGH FOAMING CHEMICALS MAY CAUSE PREMATURE VAC MOTOR DAMAGE.

2.6 Emptying Vacuum Tank

In short If the Vacuum Motor shuts off before the job is done, the Vacuum Tank may be full. Check it, then empty it into a sink or drain by removing the Dump Hose Cap and lowering the Dump Hose.

If the Vacuum Motor shuts off before the job is complete, the Vacuum Tank may be full and need to be emptied. Lift the vac head jug holder on the top of the unit to see if tank is full. If unit is full or your job is complete, follow the instructions below to empty Tank into appropriate sink/drain.

To begin the dumping process, you must first press down on the Dump Hose Cap and turn counter-clockwise. Once cap is removed, lower Dump Hose into appropriate sink/drain.

NOTICE To prevent an accidental spill or overflow from the Dump Hose, be careful to keep hose end upright until it is over sink/drain.
Left: the Dump Hose Cap with arrows labeled PRESS DOWN and TURN. Right: a hand lowering the Dump Hose over a sink with the water draining out.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 17, used with permission. SES ref PF-GAHR-6CFD‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​‌​​​‌​⁠​​⁠‍​⁠‌‍‌‌​‌‍⁠​‌​​‌‍​‍‍‍⁠‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 17 of 46
3.0 Maintenance

3.1 Unit & Battery Maintenance

In short This section is a checklist of what to inspect, clean or replace on each part of the unit, and of battery care rules. Always unplug the unit before servicing or inspecting it.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​‍​​​‌​⁠​​‌‍​⁠⁠​‌‌‍⁠‌​⁠‍⁠‍⁠⁠‌​⁠​‌​
WARNING! RISK OF ELECTRIC SHOCK OR FIRE. Always unplug unit before servicing unit or inspecting.
ITEMPROCEDURE
Floor Squeegee
  • Check condition of squeegee blades and wheels on the floor tool.
  • Rough floor surfaces will cause the blades and wheels to wear out more quickly Replace as necessary.
Spray Gun
  • Check spray pattern. If spray pattern will not pinpoint, clean orifice by removing it with an Allen wrench and flushing. Replace if needed.
  • If nozzle becomes difficult to move from high to low pressure, lubricate nozzle with lithium grease.
Pressure Hose
  • Wipe clean after each use.
  • Check for cuts or frays in the hose jacket, particularly at the end of the fittings. Replace hose if cuts are found.
Water Tank
  • Check condition of filter in water tank. Clean as needed.
  • Empty the water tank to prevent mildew and bacteria growth. Empty tank by dipping the vacuum hose into the water tank and transferring the water to the vacuum tank.
Vacuum Tank
  • Empty and flush vacuum tank.
  • Clean and disinfect.
  • Check the float shutoff screen to be sure it is not blocked or dirty. A plugged filter screen restricts airflow and results in reduced suction.
Leaks
  • Be alert for leaks around hoses, fittings, spray wand, tanks or elsewhere.
  • Discontinue use until leaks are repaired.
Electrical System
  • The ground fault circuit interrupter (GFCI) must be tested before each use.
  • Electrical cord must be inspected for tears or cuts in the insulation.
  • Inspect plug and be sure ground pin is in place.
Vacuum Wand
  • Use a wire or coarse brush with acid cleaner to remove residue from threads on the coupling and coupling nut. Apply grease when done.
HEPA Filter
  • Replace every 3-6 months depending on use.
Float Cage
  • Ensure cage is sprayed and cleaned daily to remove debris.
Battery Maintenance
  • Inspect battery, plugs, cords, splash cover (if included), and chemical-resistant plastic protective helmet (if included) before charging and after charging.
  • Charge and store battery indoors.
  • If included, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • Always keep helmet affixed to top of battery if your battery is so equipped.
  • To view the battery, temporarily move the splash cover (if included). Replace the splash cover after inspection. Do not use unit if battery shows any damage, including cracks, dents, holes, fraying, or missing pieces.
  • Once your battery run time is less than 55% (50 minutes for non-quick change and 30 minutes for quick change batteries), contact Kaivac to replace your battery. Regardless of run time, replace your battery after 4 years. Consult Kaivac.com for information on recycling your old battery.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40°F (4°C).
  • DO NOT use a battery or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • If unit is smoking or sparking, move outside to a fire-safe location immediately. If possible, disengage battery from unit, notify management, and call Kaivac Technical Support at 800-287-1136, Ext. 2
Splash Cover (if included)
  • Inspect splash cover for damage.
  • Clean and dry the splash cover.
  • Be sure the splash cover is secure.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 18, used with permission. SES ref PF-NYM4-FSFL‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​‍​​​‌​⁠​​‌‍​⁠⁠​‌‌‍⁠‌​⁠‍⁠‍⁠⁠‌​⁠​‌​
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 18 of 46
3.0 Maintenance

3.2 Vacuum Diagram

In short This page shows how air and recovered liquid move through the vacuum system. Air enters at the vacuum wand, travels through the vacuum hose to the vacuum tank, then passes through the 3-stage vacuum and the HEPA filter before it leaves at the exhaust.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​⁠​​​‌​⁠​​‌⁠⁠​‍​‍​‍‍‌‍⁠‍⁠‍​‍‌​‍⁠​‍
Vacuum system flow diagram. An arrow runs from the intake at the vacuum wand through the vacuum hose down into the vacuum tank. A float switch sits in the top of the tank, and a line leads from it to the 3-stage vacuum. Inside a dashed black box compartment, the 3-stage vacuum feeds the HEPA filter, which sends air out through the exhaust arrow.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 19, used with permission. SES ref PF-63FO-DBAJ‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌​⁠​​​‌​⁠​​‌⁠⁠​‍​‍​‍‍‌‍⁠‍⁠‍​‍‌​‍⁠​‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 19 of 46
3.0 Maintenance

3.3 Pump Diagram

In short This page shows a diagram of how the pump system is plumbed. It traces the path from the water tank and the two chemical bottles through the pump, unloader, chemical valve and injector to the pressure hose, spray gun and spray nozzle.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌​​​​‌​⁠​​​⁠‌⁠⁠​‍​​​⁠‌‍​⁠‌‍‍​​​‌⁠⁠
Pump system flow diagram. Chemical bottles A and B, each with a draw tube, chemical cap, chemical cap check valve and chemical tip, feed a chemical valve. The chemical valve feeds a chemical injector with check valve. The water tank feeds the pump, which connects to the unloader. The unloader sends a pulse hose to the injector and a return line to the water tank. The injector output goes through the pressure hose and a pressure hose mini ball valve to the spray gun and spray nozzle. The pump, unloader and chemical valve are within the black box compartment, shown by a dashed outline.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 20, used with permission. SES ref PF-NR3T-CP42‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌​​​​‌​⁠​​​⁠‌⁠⁠​‍​​​⁠‌‍​⁠‌‍‍​​​‌⁠⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 20 of 46
3.0 Maintenance

3.4 1250 AC Electrical Diagram

In short This diagram shows the wiring of the 1250 AC machine on 120V AC with a NEMA 5-15P plug. It traces the wire colors and gauges from the power cord through the pig tails, control panel switches, rectifier, pump motor and vac motor.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌‌​​​‌​⁠​​​⁠⁠‍‍‌​‍​‌​⁠‌​‍‌⁠​‍‍⁠⁠‍⁠
Wiring diagram of the 1250 AC machine on 120V AC 3-wire NEMA 5-15P. The 3-wire 600V @20A 12 AWG cord feeds pig tails (2), (4) and (3) of 14 AWG. The control panel, seen from the back side, holds the hour meter with a dark blue connector, a 5 Amp pump switch and a 15 Amp vac switch. Black, white, green and red 16 and 18 AWG wires run to a 120VAC to 120VDC rectifier, the 120 VDC pump motor and the 120 VAC vac motor. A legend explains the blade and pin connection, dual pin for (2) blades, and butt splice symbols.

3.5 1250 Intl. AC Electrical Diagram

In short This diagram shows the wiring of the 1250 international AC machine, using a 3-wire SJTW cable with L5-15P, a 240 VDC pump motor, a 240 VAC vac motor and an AC/DC filter.
Wiring diagram of the 1250 international AC machine. A 3-wire SJTW cable with L5-15P plug (W, L, G terminals) with brown, blue and green/yellow 16 AWG wires connects to the 3-wire 600V @20A 12 AWG cord and pig tails (2), (4) and (3) of 14 AWG. The control panel, seen from the back side, holds the hour meter, a 5 Amp pump switch and a 15 Amp vac switch. Black, white, green and red wires run to an AC/DC filter, a rectifier, the 240 VDC pump motor and the 240 VAC vac motor.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 21, used with permission. SES ref PF-7YAE-Z7FE‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌‌​​​‌​⁠​​​⁠⁠‍‍‌​‍​‌​⁠‌​‍‌⁠​‍‍⁠⁠‍⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 21 of 46
3.0 Maintenance

3.6 1250 DC Electrical Diagram

In short This page shows the wiring diagram for the 1250 DC machine. It covers the battery housing, the control panel seen from inside the box, the black box, the 36 VDC pump and vacuum motors and the 36V DC charger.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌‍​​​‌​⁠​​​‍‍​⁠⁠‌‌‌​‌⁠‍​‍‌‍⁠​‌⁠‌⁠⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Electrical wiring diagram of the 1250 DC machine. At left is the battery housing with the 36 VDC battery pack, BMS, USB jack, charge indicator and IOT unit, plus the 36V DC charger (input 120 VAC 1.4 Amps, output 42VDC 4A max) with NEMA 1-15P plug and 2-wire SVT cable with IEC C7 connector. At upper right is the control panel viewed from inside the box, with a 10 Amp breaker and a 20 Amp breaker, the pump switch, vac switch and hour meter. Below, in the black box, color-coded wires (red, black, white and green, 12 to 20 AWG) run through 5-way Wago connections to the 36 VDC pump motor and 36 VDC vacuum motor. A legend at lower left explains the blade and pin connection, the dual pin for (2) blades and the 5-way Wago connection symbols.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 22, used with permission. SES ref PF-PFM7-JTK6‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌‍​​​‌​⁠​​​‍‍​⁠⁠‌‌‌​‌⁠‍​‍‌‍⁠​‌⁠‌⁠⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 22 of 46
3.0 Maintenance

3.7 17/2750 AC Electrical Diagram

In short This diagram shows how the 120V AC wiring of the 17/2750 connects the power cord, pig tails, control panel switches, hour meters, rectifier, pump motor and vac motor. Use it with the wire colors and gauges printed on the drawing.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌⁠​​​‌​⁠​​​‍‍​⁠⁠​‌‍​‌⁠‌​⁠⁠⁠​‍⁠‍‍‌‌
Wiring diagram for the 17/2750 120V AC machine: a 120V 3-wire NEMA 5-15P plug and 3-wire 12 AWG cord feed pig tails (2), (4) and (3) 14 AWG, with black, white and green 16 and 18 AWG wires running to the control panel pump switch 5 Amp, vac switch 15 Amp and two hour meters, a 120VAC to 120VDC rectifier, the 120 VDC pump motor and the 120 VAC vac motor. A legend box shows blade and pin connection and dual pin for (2) blades.

3.8 17/2750 Intl. AC Electrical Diagram

In short This diagram shows the international 240V AC wiring of the 17/2750, including the SJTW cable, pig tails, control panel, rectifier, AC/DC filter and the 240 VDC pump and 240 VAC vac motors.
Wiring diagram for the 17/2750 international AC machine: a 3-wire SJTW cable with L5-15P plug (brown, blue and green/yellow 16 AWG wires) feeds a 3-wire 12 AWG cord and pig tails (2), (4) and (3) 14 AWG, with wires to the control panel pump switch 5 Amp, vac switch 15 Amp and two hour meters, a rectifier, an AC/DC filter, the 240 VDC pump motor and the 240 VAC vac motor. A legend box shows blade and pin connection and dual pin for (2) blades.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 23, used with permission. SES ref PF-R63I-EZCK‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‌⁠​​​‌​⁠​​​‍‍​⁠⁠​‌‍​‌⁠‌​⁠⁠⁠​‍⁠‍‍‌‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 23 of 46
3.0 Maintenance

3.9 17/2750 DC Electrical Diagram

In short This page shows the wiring diagram for the 17/2750 DC machine. It covers the 36 VDC battery pack, the charger, the pump and vacuum motors, and the control panel switches, breakers and hour meters, with wire gauges and colors marked.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍​​​​‌​⁠​​​⁠‌⁠‌⁠‌​‍‌⁠​‌‌‍⁠​⁠⁠‌⁠​​⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Wiring diagram for the 17/2750 DC machine. At left is the 36 VDC battery pack with BMS, USB jack and charge indicator. Next to it is the 36V DC charger (input 120 VAC 1.4 Amps, output 42VDC 4A max) with a NEMA 1-15P 120V plug and a 2-wire SVT cable with IEC C7 connector. The IOT unit sits in the center. At right, the control panel seen from inside the box holds a 10 Amp and a 20 Amp breaker, a pump switch, a vac switch and two hour meters. 5-way Wago connectors join the red and black wires of 12 to 20 AWG, which run to the 36 VDC pump motor and 36 VDC vacuum motor at the bottom. A legend at bottom left shows the blade and pin connection, dual pin for 2 blades, and 5-way Wago connection.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 24, used with permission. SES ref PF-UF7T-PP5N‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍​​​​‌​⁠​​​⁠‌⁠‌⁠‌​‍‌⁠​‌‌‍⁠​⁠⁠‌⁠​​⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 24 of 46
Troubleshooting

4.1 Troubleshooting Tips

In short This section lists what to check when the vacuum picks up poorly or shuts off too soon. If the problem remains, contact Kaivac Technical Support by phone, email or the contact form.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍‌​​​‌​⁠​​⁠⁠​​​‌⁠​‍‍‌‌⁠‌‍‌‌⁠‌‍‌‍‌‌

Poor Vacuum Pickup

  1. Check Squeegee Blades. If blades are worn or damaged, replace Squeegee Head.
  2. Clean float cage.
  3. Check for leaks in the Vacuum Hose or Gasket.
  4. Check for clogged Vacuum Hose.
  5. Check to see if float ball was tripped.

Vacuum Shuts Off Prematurely

  1. Check Float Cage; clean if dirty.
  2. Cleaning Chemicals may be producing too much foam. Use correct Chemicals.

Other Issues? Contact Technical Support

Phone:‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍‌​​​‌​⁠​​⁠⁠​​​‌⁠​‍‍‌‌⁠‌‍‌‌⁠‌‍‌‍‌‌

United States and Canada: 1-800-287-1136

International: 1-513-887-4600

Email:

[email protected]

For Technical Support Contact Form go to: https://www.kaivac.com/contactus.php and choose Technical Support tab.

Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 25, used with permission. SES ref PF-5GJW-5KCJ‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍‌​​​‌​⁠​​⁠⁠​​​‌⁠​‍‍‌‌⁠‌‍‌‌⁠‌‍‌‍‌‌
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 25 of 46
4.0 Troubleshooting

4.2 Troubleshooting

WARNING! RISK OF ELECTRIC SHOCK OR FIRE
Always unplug unit before inspecting or servicing.
In short This table lists problems by area (electrical, vacuum system, blow dry system) with their possible causes and the fix for each. Always unplug the unit before inspecting or servicing, and turn the unit off immediately if there is an electrical burning smell.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍‍​​​‌​⁠​​‌⁠‍⁠‌‌‌​​‍⁠‌‌‌⁠​⁠‌‌‌​‌​⁠
AREAPROBLEMPOSSIBLE CAUSERemedy
ElectricalNo Power to pump or vac motorUnit not plugged inPlug unit in
Switch not “on”Check switches for “on”
GFCI trippedTest and reset GFCI
Building circuit overloadedCheck and reset circuit
Switch wires looseDisconnect power and check for loose wire
Connections looseDisconnect power and check for loose wire under panel
Electrical burning smell
WARNING! RISK OF FIRE, SERIOUS INJURY, OR DEATH
TURN UNIT OFF IMMEDIATELY.
Vac motor brushes wornRemove vac motor and repair
Vac motor hung upRelease pressure on hose and jog vac switch, or replace
Pump motor hung upRelease pressure on hose and jog pump switch, or replace
Vacuum SystemNo/Weak vacuumVac tank fullEmpty vac tank
Squeegee blades or wheels wornReplace wheels or blades and check periodically
Float shutoff screen dirtySpray off float screen to clean
Float ball stuckTap float and release/clean
Damaged hoseCut and repair/replace
Dump hose plug missingContact dealer and replace
Access lid not rightTighten lid hand tight
Vacuum hose pluggedFlush hose to remove debris
Too much liquid in vac hoseAllow air in when vacuuming
Vac hose still wrappedUnwrap vac hose fully
Exhaust pluggedClean exhaust port and HEPA filter
Leak in vac tankIf repairable, clean and dry affected area and seal with silicone
HEPA filter cloggedRemove HEPA filter and clean
Moisture from exhaustVac tank fullDump vac tank
Float shutoff missingReplace
Excessive foam in vac tankUse defoamer
Blow Dry SystemNo air flowHose disconnectedReconnect hose
Moisture from exhaustWater in blow hoseDry blow line
Suction, not blow actionVacuum hose connected to vac tankReconnect to vac motor exhaust hose
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 26, used with permission. SES ref PF-NL2Q-WDB4‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍‍​​​‌​⁠​​‌⁠‍⁠‌‌‌​​‍⁠‌‌‌⁠​⁠‌‌‌​‌​⁠
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 26 of 46
4.0 Troubleshooting

4.2 Troubleshooting (Continued)

AREAPROBLEMPOSSIBLE CAUSESOLUTION
High Pressure System
WARNING Always unplug unit before inspecting or servicing. RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No water from pump or low pressureOut of waterFill water tank
Gun nozzle pluggedRemove orifice with Allen wrench and clean
Air in pump (vapor lock)Use power prime technique
Gun orifice missingReplace orifice
Water tank filter pluggedClean tank and filter
In-line bowl filter pluggedRemove filter cover and clean
Bowl filter lid looseGently tighten bowl cover
Pressure hose damagedRepair or replace
Quick disconnect leakingTighten or replace
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Pulse hose damagedRepair or replace
Regulator failedReplace
Hose kinkedUnkink and check for damage
Seals in pump need replacedRemove and replace seals
Bad fan pattern or pinpoint pattern on gunDebris in nozzleRemove orifice with Allen wrench and clean
Orifice damagedRemove and replace
Chemical Injection System
WARNING Always unplug unit before inspecting or servicing. RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No chemical flowOut of chemicalRefill chemical
Safety cap not secureCheck safety cap/tighten
Chemical valve “off”Check on/off valve
Safety cap pluggedReplace cap
Spray gun in wrong modeMake sure gun nozzle is pulled out away from gun chemical mode
Metering tip pluggedCheck metering tip for clog
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Air entering systemCheck for air entering system around chemical lines or injector
Injector installed backwardsIf fluttering or pulsing sound can be heard while spraying or when unit is running, it is possible that your injector is in backwards. Remove; reinstall.
Kink in chemical lineReplace chemical line
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 27, used with permission. SES ref PF-RRWH-CDLV‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌‍⁠​​​‌​⁠​​​‍⁠‌​‍‌‍‌‍​‍‌​⁠‍‍‍⁠​‍‌⁠‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 27 of 46
4.0 Troubleshooting

4.2 Troubleshooting (Continued)

In short This continued troubleshooting chart lists problems, possible causes and solutions for the chemical injection system, dump system, wheels and casters, squeegee head and battery. If there are sparks, burning, fire or smoke, stop use immediately.‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌⁠​​​​‌​⁠​​‌‌‍​​⁠‍⁠‌‌‍​⁠‌‍⁠⁠‌‍‌​​‌‍
AREAPROBLEMPOSSIBLE CAUSESOLUTION
Chemical Injection System continuedNot enough chemicalMetering tip pluggedRemove and clean
Wrong metering tipCheck and replace per chart
Chemical line blows off safety capDebris in injectorRemove safety cap from chemical and blow small amounts of compressed air into line
Water back flows into chemical bottleBad seat on injector check valveCheck injector o-ring or replace
Bad safety capReplace safety cap
Dump SystemDump hose will not empty tankDump hose cap not removedRemove cap
Clog in bottom of tankTip dump contents, remove debris
Dump hose leaksHose cutIf leak is less than 4” from tank side, cut and reattach, or replace
Clamp looseTighten hose clamp
Dump cap missingReplace cap
Wheels and CastersWheels will not roll; rubbingFlat tiresInflate tires to 30 p.s.i.
Debris wrapped around axleCheck for debris on axle
Bearings tightGrease bearings
Wheels too loose on axleRemove wheel, add washers to take up slack
Bearings falling outReplace bearing assembly
Squeegee HeadFloor streaksWorn blades or wheelsReplace wheels and/or blades
Squeegee head does not easily rotate when installed on wandBrass ring on wand not in grooveLoosen coupling nut and re-position head on groove
Coupling nut too tightLoosen 1/2 turn
Head will not stay on wandCoupling nut crackedReplace
Brass ring wornReplace
Premature blade wearSqueegee wheels wornCheck wheels for wear/replace
Sucks to the floor too tightlySqueegee wheels wornCheck wheels for wear/replace
Battery
WARNING RISK OF FIRE, EXPLOSION, AND SERIOUS INJURY, OR DEATH
Sparks/Burning/Fire/Smoke
STOP USE IMMEDIATELY
Damage to battery or chargerStop use immediately. Disconnect battery from charger, if possible. Unplug charger, if possible.
Source: Kaivac No-Touch Cleaning (NTC) Release 5 (07/2025) Operator Manual MANUALNTC Rev. Release 5, page 28, used with permission. SES ref PF-GLHA-LRO6‌‌​⁠‌​​‌‍‌‌‍​‌​‍‌‍⁠‍​​​​​‌⁠​​​​‌​⁠​​‌‌‍​​⁠‍⁠‌‌‍​⁠‌‍⁠⁠‌‍‌​​‌‍
No-Touch Cleaning (NTC) Release 5 (07/2025) MANUALNTC (Release 5)Page 28 of 46

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