T500 walk-behind floor scrubber
English (EN). Operator Manual 9015223, Rev. 07 (07-2024).

Hygenic® Fully Cleanable Recovery Tank
TennantTrue® Parts
IRIS® a Tennant Technology
Pro-Panel™ Controls
Insta-Fit™ Adapter
Smart-Fill™ Automatic Battery Watering
Powered by Lithium-Ion. ec-H2O NanoClean.
For the latest Parts manuals and other language Operator manuals, visit: www.tennantco.com/manuals
9015223
Rev. 07 (07-2024)
Introduction
This manual is furnished with each new model. It provides necessary operation and maintenance instructions.
This machine will provide excellent service. However, the best results will be obtained at minimum costs if:
• The machine is operated with reasonable care.
• The machine is maintained regularly - per the maintenance instructions provided.
• The machine is maintained with manufacturer supplied or equivalent parts.
To view, print or download manuals online visit www.tennantco.com/manuals
Protect the environment
Please dispose of packaging materials and used machine components such as batteries in an environmentally safe way according to your local waste disposal regulations.
Always remember to recycle.
Intended use
The T500 walk-behind floor scrubber is intended for commercial use, for example in hotels, schools, hospitals, factories, shops, offices and rental businesses. It is designed to scrub hard floor surfaces (concrete, tile, stone, synthetic, etc.) in an indoor environment. This machine is not intended for cleaning carpets or sanding wood floors. Use only recommended pads/brushes and commercially available floor cleaning detergents. Do not use this machine other than described in this Operator Manual.
Machine data
Please fill out at time of installation for future reference.
Model No. -
Serial No. -
Installation Date -
Serial number label location

Uncrating machine
Carefully check machine for signs of damage. Report damages at once to carrier. Contact distributor or Tennant for missing items.
To uncrate the machine, remove straps, wheel blocks and shipping brackets. Using the supplied ramp carefully back the machine off the pallet. Make sure scrub head is in the raised position.
Tennant Company
10400 Clean Street
Eden Prairie, MN 55344-2650
USA
Phone: (800) 553-8033
www.tennantco.com
1-STEP, Pro-Membrane, Severe Environment, Zone Settings and Quiet-Mode are trademarks of Tennant Company.
This product may contain portions of software that have various 3rd party licenses. More information can be found at: www.tennantco.com/opensource
Specifications and parts are subject to change without notice.
Original Instructions. Copyright ©2017-2024 Tennant Company. All rights reserved.
Contents
Printed page numbers match the PDF page numbers in this manual.
Introduction
Introduction (2)
Intended use (2)
Machine data (2)
Serial number label location (2)
Uncrating machine (2)
Safety
Important safety instructions (5)
Safety labels (7)
Operation
Machine components (8)
Machine components (9)
Scrub head types (9)
Control panel components (10)
Pro-Membrane control panel (10)
Pro-Panel controls model (10)
Machine symbols (11)
Pro-Panel symbols (11)
Installing batteries (12)
How the machine works (13)
Brush and pad information (13)
Machine setup (14)
Charge batteries (14)
Attaching squeegee assembly (14)
Installing disk brushes/pads (Disk Scrub Head Model) (15)
Installing orbital pads (Orbital Scrub Head Model) (16)
Installing cylindrical brushes (Cylindrical Brush Scrub Head Model) (16)
Filling solution tank (17)
Filling severe environment detergent tank (ec-H2O model option) (17)
Filling automatic battery watering tank (option) (18)
ec-H2O water conditioning cartridge (ec-H2O model) (18)
Accessory rails (19)
Control panel operation (19)
Pro-Membrane control panel (19)
1-STEP button (19)
Brush pressure button (19)
Solution flow button (20)
Severe environment button (ec-H2O model option) (20)
Quiet-Mode button (20)
Preset zone control buttons (20)
ec-H2O button / indicator (option) (21)
Service indicator (21)
Battery discharge indicator (21)
Automatic battery watering indicator (option) (21)
Pro-Panel controls (22)
Home screen (22)
Help button (22)
Login screen (22)
ec-H2O indicator (option) (23)
1-STEP button (23)
Brush pressure button (23)
Solution flow button (23)
Severe environment button (ec-H2O model option) (24)
Maximum scrub speed button (24)
Quiet-Mode button (24)
Spray nozzle indicator (option) (24)
Battery discharge indicator (24)
Video tutorial button (Operator Mode Home Screen) (25)
Preset zone control buttons (25)
Service indicator button (26)
Fault screens (26)
Machine settings button (27)
Machine operation (27)
Pre-operation check list (27)
Operating machine (27)
Emergency shut-off button (29)
While operating machine (29)
Circuit breaker panel (30)
Hour meter (30)
Draining tanks (30)
Draining recovery tank (30)
Draining solution tank (31)
Service indicator codes
Service indicator codes (32)
Service indicator codes (32)
On-board battery charger service indicator codes (34)
ec-H2O system service indicator codes - option (35)
Maintenance
Maintenance chart (36)
Machine maintenance (37)
After daily use (37)
After weekly use (40)
After every 50 hours of use (40)
After every 100 hours of use (40)
Electric motors (40)
Belts (Cylindrical Brush Model) (40)
Contents (continued)
Batteries (41)
Flooded (wet) and maintenance-free sealed lead-acid batteries (41)
Checking connections / cleaning (41)
Lithium-ion battery (42)
Charging batteries (43)
Battery charger settings (44)
Manual battery watering system (46)
Automatic battery watering system (48)
Squeegee blade replacement (49)
ec-H2O water conditioning cartridge replacement (50)
Machine jacking (51)
Transporting machine (51)
Storing machine (51)
Freeze protection (52)
Troubleshooting (53)
Specifications
General machine dimensions/capacities/performance (55)
Machine dimensions (57)
Supervisor controls
Supervisor controls (60)
Pro-Membrane control panel model (60)
Pro-Panel controls model (61)
Important safety instructions - save these instructions
The following warning precautions are used throughout this manual as indicated in their description:
The following information signals potentially dangerous conditions to the operator. Know when these conditions can exist. Locate all safety devices on the machine. Report machine damage or faulty operation immediately.
- Read manual before operating machine.
- Do not use or pick up flammable materials or reactive metals.
- Do not use near flammable liquids, vapors or combustible dusts.
This machine is not equipped with an explosion proof motor. The electric motor will spark upon start up and during operation which could cause a flash fire or explosion if machine is used in an area where flammable vapors/liquids or combustible dusts are present.
- Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging.
- Disconnect battery cables and charger cord before cleaning and servicing machine.
- Do not charge batteries with damaged cord. Do not modify plug.
If the charger supply cord is damaged or broken, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- Do not use outdoors. Store indoors.
- Spinning pad/brush, keep hands away.
IRIS Telemetry - This machine may be equipped with technology that automatically communicates over the cellular network. If the machine will be operated where cell phone use is restricted because of concerns related to equipment interference, please contact a Tennant representative for information on how to disable the cellular communication functionality.
1. Do not operate machine:
- Unless trained and authorized.
- Unless operator manual is read and understood.
- Unless mentally and physically capable of following machine instructions.
- Under the influence of alcohol or drugs.
- While using a cell phone or other types of electronic devices.
- If not in proper operating condition.
- In outdoor areas. This machine is for indoor use only.
- In areas where flammable vapors/liquids or combustible dusts are present.
- With pads or accessories not supplied or approved by Tennant. The use of other pads may impair safety.
- In areas with possible falling objects.
- In areas that are too dark to safely see the controls or operate machine.
2. Before operating machine:
- Check machine for fluid leaks.
- Make sure all safety devices are in place and operate properly.
3. When operating machine:
- Use only as described in this manual.
- Report machine damage or faulty operation immediately.
- Wear closed-toe, non-slip work shoes.
- Reduce speed when turning.
- Go slowly on inclines and slippery surfaces.
- The machine may only be operated on gradients up to 2%.
- Follow site safety guidelines concerning wet floors.
- Follow mixing, handling and disposal instructions on chemical containers.
- Do not carry passengers on machine.
- Use care when reversing machine.
- Keep children and unauthorized persons away from machine.
- Do not allow machine to be used as a toy.
- Do not use spray nozzle for off-aisle cleaning, slip hazard may occur.
- Do not leave machine unattended when filling solution tank with auto-fill feature.
- Park machine on level surface when filling solution tank with auto-fill feature.
Important safety instructions (continued)
4. Before leaving or servicing machine:
- Stop on level surface.
- Set the parking brake, if equipped.
- Turn off machine and remove key.
5. When servicing machine:
- Disconnect battery connection and charger cord before working on machine.
- All work must be done with sufficient lighting and visibility.
- All repairs must be performed by trained personnel.
- Use Tennant supplied or approved replacement parts.
- Do not modify the machine from its original design.
- Block machine tires before jacking machine up.
- Jack machine up at designed locations only. Support machine with jack stands.
- Use hoist or jack that will support the weight of the machine.
- Avoid moving parts. Do not wear loose clothing or jewelry and secure long hair.
- Do not disconnect the off-board charger's DC cord from the machine's receptacle when the charger is operating. Arcing may result. If the charger must be interrupted during charging cycle, disconnect the AC power supply cord first.
- Do not use incompatible battery chargers as this may damage battery packs and potentially cause a fire hazard.
- Inspect charger cord regularly for damage.
- Keep work area well ventilated.
- Avoid contact with battery acid.
- Keep all metal objects off batteries.
- Do not power spray or hose off machine. Electrical malfunction may occur. Use damp cloth.
- Use a hoist or adequate assistance when lifting batteries.
- Battery installation must be done by trained personnel.
- Only use distilled water when filling the automatic battery watering tank.
- Wear personal protection equipment as needed and where recommended in this manual.
For Safety: wear protective gloves.
For Safety: wear eye protection.
6. When loading/unloading machine onto/off truck or trailer:
- Drain tanks before loading machine.
- Use a ramp that can support the machine weight and operator.
- The machine may only be operated on gradients up to 2%.
- Lower the scrub head and squeegee before tying down machine.
- Turn machine off and remove key.
- Set parking brake (if equipped).
- Block machine wheels.
- Use tie-down straps to secure machine.
7. When using Lithium-ion Battery Model:
- Battery service to be performed by Tennant Service only.
- Battery pack is designed exclusively for specific Tennant machine applications. Do not install battery pack in unapproved machines.
- Dispose of battery in accordance with local regulations. Contact Tennant Service.
- Contact Tennant Service or your local regulatory authorities for proper transporting instructions of lithium-ion batteries.
- Use only OEM approved battery charger supplied with lithium-ion battery.
- Do not expose battery to temperatures below -4°F (-20°C), above 140°F (60°C).
- Do not use machine immediately after long-term extreme temperature storage. Before use, return battery module temperature range to 50°F (10°C) ~ 95°F (35°C)
- Do not operate or store battery in hazardous environment (electrically charged, humidity, extreme temperatures and magnetic fields).
- Do not expose battery to flame or plasma.
- Do not disassemble or mistreat battery. Do not tear seal tape or will void warranty.
- Do not drop, crush or subject battery to impact, as it may cause battery to heat up or catch fire.
- Do not put battery in fire or water to avoid battery explosion.
- Do not touch battery with wet hand, avoid electric shock.
- Stop using or charging the battery immediately if battery has abnormal temperature, leakage or other abnormal conditions.
Safety labels
The safety labels appear on the machine in the locations indicated. Replace labels if they are missing or become damaged or illegible.
WARNING LABEL - Located on recovery tank cover.


WARNING LABEL - Spinning brush. Keep hands away. Located on scrub head.
WARNING LABEL - Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging. Located on bottom side of recovery tank.
WARNING LABEL - Electrical hazard. Disconnect battery cables before servicing machine. Located on circuit breaker panel.
Machine components

Machine components
| Key | Component |
|---|---|
| 1 | Control handle |
| 2 | Control handle start bail |
| 3 | Control panel |
| 4 | Forward/Reverse lever |
| 5 | Speed control knob |
| 6 | USB port (Service only) |
| 7 | Key switch |
| 8 | Recovery tank lid |
| 9 | Recovery tank float shut-off screen |
| 10 | Emergency shut-off button |
| 11 | Accessory rails |
| 12 | Splash guard |
| 13 | Hour meter |
| 14 | Recovery tank debris tray |
| 15 | Tank rinse out spray nozzle (LCD Model option) |
| 16 | Solution tank level/drain hose |
| 17 | Recovery tank drain hose |
| 18 | On-board battery charger cord |
| 19 | On-board battery charger cord hooks |
| 20 | Off-board battery charger receptacle |
| 21 | Squeegee lower/lift foot pedal |
| 22 | Squeegee assembly |
| Key | Component |
|---|---|
| 23 | Squeegee vacuum hose |
| 24 | Squeegee debris/drip tray |
| 25 | Recovery tank |
| 26 | Circuit breaker panel |
| 27 | ec-H2O module (option) |
| 28 | ec-H2O water conditioning cartridge |
| 29 | Severe environment detergent tank (ec-H2O option) |
| 30 | Detergent mixing ratio knob (Severe environment option) |
| 31 | Battery compartment |
| 32 | Automatic battery watering tank (option) |
| 33 | Solution tank |
| 34 | Solution tank front bucket fill-port |
| 35 | Scrub head |
| 36 | Scrub head skirt |
| 37 | Pad release plunger |
| 38 | Wall rollers |
| 39 | Parking brake (option) |
| 40 | Transport tie-down bracket |
Scrub head types

Control panel components
Pro-Membrane control panel model

| Key | Component |
|---|---|
| 1 | 1-Step button |
| 2 | Preset zone control buttons |
| 3 | Brush pressure button |
| 4 | Brush pressure indicator |
| 5 | Solution flow button |
| 6 | Solution flow indicator |
| 7 | Severe environment button (option) |
| 8 | Quiet-mode button |
| 9 | Service Indicator |
| 10 | Telemetry Connectivity indicator (option) |
| 11 | Battery discharge indicator (BDI) |
| 12 | ec-H2O button / indicator (option) |
| 13 | Automatic battery watering indicator (option) |
Pro-Panel controls model

| Key | Component |
|---|---|
| 1 | Help button |
| 2 | Battery discharge indicator (BDI) |
| 3 | Severe environment button |
| 4 | Quiet mode button |
| 5 | Service indicator button |
| 6 | 1-Step button |
| 7 | Telemetry Connectivity indicator (option) |
| 8 | Maximum scrub speed button |
| 9 | ec-H2O indicator (option) |
| 10 | Brush pressure button |
| 11 | Brush pressure indicator |
| 12 | Solution flow button |
| 13 | Solution flow indicator |
| 14 | Machine Settings button |
| 15 | Preset zone control buttons |
Machine symbols

| Symbol | Symbol |
|---|---|
| Read Manual | Do not power spray |
| Fast speed (drive model) | Parking brake |
| Slow speed (drive model) | Automatic Battery Watering Tank (Option) |
| Forward / Reverse (drive model) | Detergent (ec-H2O Severe environment (option) |
| Key On | No detergent (ec-H2O option) |
| Key Off | Water temperature (ec-H2O option) |
| ec-H2O scrubbing (option) | Circuit breaker |
| Battery charge | Cloud Connectivity (Telemetry option) |
| Do not lift by accessory rails | |
| No step |
Pro-Panel symbols

| Symbol | Symbol | Symbol |
|---|---|---|
| Home screen | Machine settings | Factory reset |
| Back arrow | Operator videos | Operator |
| Login | Supervisor menu | Supervisor |
| Control help | Video Help | Add profile |
| Start-up video | Add/Edit profiles | Edit profile |
| About | Battery selection | Copy profile |
| Video list button | Enable login | Delete profile |
| Video button | Disable login | User login |
| Video rotate view | Calibrate touch | Enter |
| Backspace |
Installing batteries
Lithium-ion battery
For machines equipped with lithium-ion battery, contact Tennant Service for battery service and replacement.
Flooded (wet) and maintenance-free sealed lead-acid batteries
Battery specifications
Requires four 6 volt deep-cycle batteries, ≤ 260 Ah @ 20 hr or two 12V TPPL batteries.
Contact distributor or Tennant for battery recommendations.
- Lift the recovery tank to access the battery compartment (Figure 1).

- Carefully install the batteries into the battery compartment tray and arrange the battery posts as shown (Figures 2 & 3). Position foam spacer(s) as shown. Using the supplied battery post boots, connect the cables to battery posts, RED TO POSITIVE (+) & BLACK TO NEGATIVE (-).


IRIS® Battery Charging Metrics Notification: Machines equipped with capability to report battery charging data via IRIS are supplied with a charger and set of batteries from the factory. When a battery reaches its end of life and must be replaced, Tennant highly recommends that the same battery type be used to continue to maximize the machines performance. In the event a battery with a different amp hour (AH), type (Flooded, AGM, Gel, TPPL), or manufacturer is selected for replacement please contact Tennant technical service department for assistance in determining the feasibility of the replacement batteries and if so, selecting the correct charging profile. Availability of IRIS battery metric reporting is not guaranteed with third party supplied batteries.
How the machine works
Conventional scrubbing: When using the conventional scrubbing mode, water and detergent mixture from the solution tank flows to the floor and the rotating brush(es)/pad(s) scrub the floor clean. As the machine moves forward, the squeegee with vacuum suction picks up the dirty solution from the floor into the recovery tank.
ec-H2O NanoClean Technology (option): When using the ec-H2O NanoClean technology, normal water passes through a module where it is electrically converted into a cleaning solution. The electrically converted water attacks the dirt, allowing the machine to easily scrub away the suspended soil. The converted water then returns to normal water in the recovery tank.
Brush and pad information
For best cleaning results use the appropriate brush or pad for your cleaning application. Listed below are brushes and pads and the applications for which each is best suited.
NOTE: The amount and type of soilage play an important role in determining the type of brush or pad to use. Contact a Tennant representative for specific recommendations.
Soft nylon bristle scrub brush (White) - Recommended for cleaning coated floors without removing finish. Cleans without scuffing.
Polypropylene bristle scrub brush (Black) - This general purpose polypropylene bristle scrub brush is used for scrubbing lightly compacted soilage. This brush works well for maintaining concrete, wood and grouted tile floors.
Super abrasive bristle scrub brush (Gray) - Nylon fiber impregnated with abrasive grit to remove stains and soilage. Strong action on any surface. Performs well on buildup, grease, or tire marks.
Polishing pad (White) - Used to maintain highly polished or burnished floors.
Buffing pad (Red) - Used for light duty scrubbing without removing floor finish.
Scrubbing pad (Blue) - Used for medium to heavy-duty scrubbing. Removes dirt, spills, and scuffs and leaves surface clean ready for re-coating.
Stripping pad (Brown) - Used for stripping of floor finish to prepare the floor for recoating.
Heavy duty stripping pad (Black) - Used for aggressive stripping of heavy finishes/sealers, or very heavy duty scrubbing.
Surface preparation pad (Maroon) - Used for very aggressive chemical free removal of floor finish to prepare the floor for re-coating.
Turf scrubbing pad (Green) - Used to scrub uneven floor surfaces with crevices, cracks and deep grout lines.
Machine setup
Charge batteries
Lithium-ion batteries must be charged prior to initial use, see CHARGING BATTERIES.
Attaching squeegee assembly
- Lift the squeegee mount bracket to the raised position. Place foot under pedal to lift (Figure 4).

- Mount the squeegee assembly to the squeegee mount bracket (Figure 5). Tighten knobs to secure squeegee assembly to bracket.

- Connect the vacuum hose to the squeegee assembly (Figure 6).

- Check the squeegee blades for proper deflection. The blades should deflect as shown (Figure 7).

- To adjust the blade deflection, loosen the jam nut and turn the caster hex plate until there is a 1/16 in (2 mm) space between caster and floor. Re-tighten jam nut and repeat step on other caster (Figure 8).

Installing disk brushes/pads (Disk Scrub Head Model)
- Raise scrub head off floor and remove key.
- Attach the pad to the pad driver before installing the driver. Secure pad with center-lock (Figure 9).

- Set the yellow spring clips to the open position to make brush installation easier. Press clips down and outward to set (Figure 10).

- Align the pad driver or brush under the motor hub and push it upward to engage hub (Figure 11). Replace pads or brushes when they no longer clean effectively or when the bristles on the brush disk are worn to the yellow indicator (Figure 11).

- To remove the pad drivers/brushes, raise the scrub head and press down on the yellow pad release plunger (Figure 12). Pad will drop to floor.

Installing orbital pads (Orbital Scrub Head Model)
For best cleaning performance and to avoid damaging the pad driver plate or floor surface, always use backer pad with working pads (Figure 13).

- Raise scrub head off floor and remove key.
- Attach backer pad, retaining strips facing downward, to working pad (Figure 14).

- Attach the two pads to the bottom of the scrub head (Figure 15). Make sure pad is centered on scrub head.

Installing cylindrical brushes (Cylindrical Brush Scrub Head Model)
- Raise scrub head off floor and remove key.
- Unfasten yellow latch and remove the idler plate from the scrub head (Figure 16).

- Attach idler plate to brush end with double row of bristles (Figure 17).

- Guide brush onto the drive hub and refasten latch (Figure 18).

Filling solution tank
Fill the solution tank with water until level reaches the "3/3" mark on the solution tank drain hose indicator (Figure 19).

ec-H2O Scrubbing (Option) - Fill solution tank with only cool clean water (less than 70°F (21°C)). Do not add conventional floor cleaning detergents. An ec-H2O system fault will occur if cleaning detergents are added.
Conventional Scrubbing - Fill solution tank with water (not to exceed 140°F (60°C)). Pour a recommended cleaning detergent into the solution tank according to mixing instructions on the container.
NOTE: Do not use the ec-H2O system when there are conventional cleaning detergents in the solution tank. Drain, rinse, and refill the solution tank with clear cool water before operating the ec-H2O system. Conventional cleaning detergents will cause an ec-H2O system fault.
Filling severe environment detergent tank (ec-H2O model option)
- Lift the recovery tank to access the severe environment detergent tank (Figure 20). Drain recovery tank before lifting tank.

- Remove black cap from detergent tank and add a recommended cleaning detergent at full concentration (Figure 21). Do not add water.

NOTE: To prevent from running out of detergent while operating, it is recommended to refill the severe environment tank when refilling the solution tank.
- Replace cap on detergent tank.
- Adjust the detergent mixing ratio knob according to the cleaning detergent's mixing instructions (Figure 22).

Filling automatic battery watering tank (option)
- Lift the recovery tank to access the automatic battery watering tank (Figure 23). Drain recovery tank before lifting tank.

- Remove the blue cap from the automatic battery watering tank (Figure 24).
- Pour distilled water into tank (Figure 24).

- When the tank needs refilling, the automatic battery watering indicator will alert user to add distilled water (Figure 25). See CONTROL PANEL OPERATION for further details.

ec-H2O water conditioning cartridge (ec-H2O model)
The ec-H2O system is equipped with a water conditioning cartridge (Figure 26). The cartridge is designed to protect the machine's plumbing system from potential scaling.
The cartridge is required to be replaced when it reaches its maximum water usage or expiration time on when the cartridge was activated, which ever comes first.
Depending on machine usage a new cartridge can last anywhere from 12 to 24 months.

The control panel will signal the following code when it's time to replace the cartridge (Figure 27). The ec-H2O icon will begin to blink blue and red. See SERVICE INDICATOR CODES for further details.

All cartridges are labeled with a manufacture date. The shelf-life of an un-installed cartridge is one year from manufacture date. For new cartridge replacement, the ec-H2O module timer must be reset. See ec-H2O WATER CONDITIONING CARTRIDGE REPLACEMENT.
Accessory rails
The machine is equipped with two accessory rails which straddle the control console. The left side rail also serves as the recovery tank and solution tank drain hose holder.
The accessory rails are designed to store spray bottles and other accessory items (Figure 28).

The J-hooks on the underside of the rails allow for debris bag storage (Figure 29).

Control panel operation
The control panel operation can be set up with lockout functionality by using the Supervisor Controls feature. This will prevent the operator from changing or saving the settings. See SUPERVISOR CONTROLS instructions at the back of the manual.
The supervisor controls feature will lower machine variability for consistent, repeatable cleaning results, provide machine quality assurance regardless of user experience, and reduce user training requirements.
Pro-Membrane control panel
1-STEP button
With key turned on, press the 1-STEP button to activate the scrub function (Figure 30). The scrub head will lower to floor. Press button again to stop the scrub function and to raise scrub head.

Brush pressure button
Press the brush pressure button to increase or decrease the brush pressure (Figure 31). The brush pressure indicator will display the pressure setting. One LED = Low pressure, two LED's = Medium pressure, three LED's = High pressure.

NOTE: Orbital scrub head model - If brush pressure is set too high for scrubbing conditions, the brush pressure setting will automatically reduce to a lower setting and begin flashing. The flashing LED alerts the operator to reduce the brush pressure setting to prevent brush motor overload.
Solution flow button
Press the solution flow button to increase or decrease the solution flow rate (Figure 32). The solution flow indicator will display flow setting.
No LED = No flow, One LED = Low flow, two LED's = Medium flow, three LED's = High flow.

Severe environment button (ec-H2O Model Option)
Press the Severe Environment button to deliver a boost of cleaning detergent for areas with excessive soil buildup (Figure 33).
Press button one time for a 30 second boost. A green LED in the corner will blink slowly when dispensing. During the last 5 seconds, the LED will blink rapidly as an alert that the dispensing is about to stop.
To deliver a continuous detergent boost, press and hold button for 2 seconds until green LED turns solid green. Press button at anytime to turn off.
To alert user when detergent tank is empty, the bubbles icon will blink for 15 seconds. If button is pressed when tank is empty, the bubbles icon will continue to blink for 15 seconds until tank is refilled.
NOTE: When the severe environment mode is turned on, the ec-H2O system will automatically turn off and the brush pressure and solution flow settings will increase to the high settings. When turned off, the settings will revert back to the original settings. When operating the Severe Environment mode for extended periods, if desired, the solution flow rate and the down pressure can be decreased to a lower setting to conserve solution and detergent usage and optimize battery run time.

Quiet-Mode button
Press the Quiet-Mode button to reduce the vacuum motor sound. A green LED in the corner will turn on when activated. Press button to turn off.

Preset zone control buttons
Use the zone control buttons to preset up to three zones with different solution flow rates, brush pressures, scrub speeds and scrub modes (Figure 35).
Zone 1 = Preset Zone Control Button 1
Zone 2 = Preset Zone Control Button 2
Zone 3 = Preset Zone Control Button 3
The zone control buttons are factory preset for different scrubbing applications. A green LED in the corner will turn on when activated.

To preset the zone control buttons for different scrubbing applications, select the desired settings from list below, then press and hold the zone button until the green LED blinks three times to save preset.
- Brush pressure setting
- Solution flow rate
- Quiet-Mode on or off
- ec-H2O system on or off (option)
- Severe Environment mode on or off (option)
- Maximum scrub speed (see Supervisor Controls)
NOTE: The severe environment mode and ec-H2O system cannot be preset together.
ec-H2O button / indicator (Option)
The ec-H2O system automatically turns on at each key start. A blue ec-H2O indicator appears when machine is equipped with the ec-H2O option. The green LED illuminates when ec-H2O is activated. To turn off the ec-H2O system, press the ec-H2O button. The green LED indicator will disappear (Figure 36).

| ec-H2O indicator | Condition |
|---|---|
| Solid blue | Normal operation |
| Blinking blue/red | Water conditioning cartridge expired. Replace cartridge. |
| Solid or blinking red | A system fault has occurred. See Service Indicator Codes. |
NOTE: If a fault occurs to the ec-H2O system, the machine may automatically turn off the ec-H2O system and convert over to conventional scrubbing. The service indicator icon will remain solid red or continue to blink red until the ec-H2O fault is serviced.
Service indicator
When the machine or on-board battery charger detects a fault, the service indicator will light up and begin flashing (Figure 37). The battery discharge indicator lights will also flash a fault code. See SERVICE INDICATOR CODES to diagnose machine fault.

Battery discharge indicator
The battery discharge indicator (BDI) displays the charge level of the batteries while the machine is operating. When the batteries are fully charged, all five indicators are lit (Figure 38). When the discharge level reaches the red light, stop scrubbing and recharge the batteries. When the red light begins to flash, the scrub function will be disabled to protect the batteries from total discharge. The machine will still propel when the red light is flashing. This will allow user to transport the machine to the charging station.

Automatic battery watering indicator (Option)
The automatic battery watering indicator will flash when the battery watering tank is empty and needs refilling (Figure 39).
To protect the batteries from damage, the machine's scrub function will be disabled after 10 hours of continued use if tank is not refilled. When the indicator flashes rapidly, the scrub function will be disabled. Add distilled water and restart key to clear the flashing indicator. See FILLING AUTOMATIC BATTERY WATERING TANK.

| ABW indicator | Condition |
|---|---|
| Flashing | Empty ABW tank. Refill tank and restart key. |
| Solid | ABW system attempted to water batteries but batteries are already full or watering hose is kinked. Check for kink. Restart key. |
| Flashing rapidly | Empty ABW tank has been empty too long and scrub function has been disabled. Refill tank and restart key. |
Pro-Panel controls
Home screen
There are two types of user modes that will interface with the home screen.
Supervisor Mode - Capable of machine operation with full use of all controls, along with configuring permissions and restrictions for the operator mode and login capability.
Operator Mode - Capable of machine operation with permissions and restrictions controlled by the supervisor.
At key start up, a new machine from the factory will automatically start up in the supervisor mode.
To configure the home screen with permissions and restrictions and login capability for Operator Mode, see SUPERVISOR CONTROLS instructions at the back of the manual.
Supervisor Mode home screen provides access to the machine settings button and to the maximum scrub speed button (Figure 40).

Operator Mode home screen restricts access to the machine settings button and maximum scrub speed button (Figure 41).

Help button
For first time users, press the help button (?) to access the help screen. The help screen will allow you to select a different screen language, enable login settings, help identify control panel icons, view machine start-up video and access machine system information (Figure 42).

Login screen
When login is enabled in the supervisor mode, a login screen will appear at key start up (Figure 43). Enter your assigned login code and press the green arrow to access the home screen. See SUPERVISOR CONTROLS instructions at the back of the manual to enable login at start up.

ec-H2O indicator (Option)
The ec-H2O system automatically turns on at each key start. The ec-H2O icon will appear on the home screen that is illuminated blue, indicating that the system is activated (Figure 44). To turn off the ec-H2O system, press the ec-H2O button. The background turns black and a slash mark over the icon indicates that the ec-H2O system is turned off.

1-STEP button
Press the 1-STEP button to activate the scrub function (Figure 45). The scrub head will lower to floor. Press button again to stop the scrub function and to raise scrub head.

Brush pressure button
Press the brush pressure button to display the brush pressure indicator (Figure 46). Press the (+) button to increase brush pressure. Press the (-) button to decrease the brush pressure.

NOTE: If brush pressure is set too high for scrubbing conditions, the brush pressure setting will automatically reduce to a lower setting and begin flashing. When flashing, reduce brush pressure to prevent brush motor overload.
Solution flow button
Press the solution flow button to display the solution flow indicator (Figure 47). Press the (+) button to increase solution flow. Press the (-) button to decrease the flow solution or to turn it off.

Severe environment button (ec-H2O Model Option)
Press the Severe Environment button to deliver a boost of cleaning detergent for areas with excessive soil buildup (Figure 48).
Press button one time for a 30 second detergent boost. The button will turn green and a 30 second count down timer will start. Press button at anytime to turn off.
To deliver a continuous detergent boost, press and hold button for 2 seconds until a continuous timer is displayed. Press button at anytime to turn off.
To alert user when the severe environment detergent tank is empty, the button will blink yellow.
NOTE: When the severe environment mode is turned on, the ec-H2O system will automatically turn off and the brush pressure and solution flow settings will increase to the high settings. When turned off, the settings will revert back to the original settings. When operating the Severe Environment mode for extended periods, if desired, the solution flow rate and the down pressure can be decreased to a lower setting to conserve solution and detergent usage and optimize battery run time.

Maximum scrub speed button
Press the maximum scrub speed button to access the maximum speed scrub settings (Figure 49). Press the (+) button to increase the maximum scrub speed. Press the (-) button to decrease the maximum scrub speed. The maximum scrub speed button is only accessible in the Supervisor Mode. See SUPERVISOR CONTROLS instructions at the back of the manual for further details.

Quiet-Mode button
Press the Quiet-Mode button to reduce the vacuum motor sound for noise restricted areas (Figure 50). The button will turn green when activated. Press button again to turn off.
NOTE: When the Quiet-Mode is activated the water pickup will slightly be reduced.

Battery discharge indicator
The battery discharge indicator (BDI) displays the charge level of the batteries while the machine is operating. When the batteries are fully charged, all five indicators are lit (Figure 51). When the discharge level reaches the red light, stop scrubbing and recharge the batteries. When the red light begins to flash, the scrub function will be disabled to protect the batteries from total discharge. The machine will still propel when the red light is flashing. This will allow user to transport the machine to the charging station.

Video tutorial button (Operator Mode home screen)
Press the video tutorial button to access the video tutorial screen (Figure 52). It includes videos on how to perform specific operation and maintenance procedures. Press the video buttons to start video. Press the rotate button for additional videos. The lower right video button provides a list of additional tutorial videos.

Preset zone control buttons
Use the zone control buttons to preset up to four zones with different solution flow rates, brush pressing, scrub speeds and scrub modes (Figure 53).
The four zone control buttons are factory preset for different scrubbing applications. The zone control button will turn green when zone is activated.

To preset the zone control buttons for different scrubbing applications:
NOTE: Only the supervisor mode has the capability to change the factory zone settings (See SUPERVISOR CONTROLS instructions at back of manual).
- Select the desired settings from list below,
- Brush pressure rate
- Solution flow rate
- Quiet-Mode on or off
- ec-H2O system on or off (option)
- Severe Environment mode on or off (option)
- Maximum scrub speed
NOTE: The severe environment mode and ec-H2O system cannot be preset together.
- Then press and hold a zone button until a screen prompts you to name the new preset zone. Select "yes" to name the preset zone (Figure 54).

- If the zone settings are configured to scrub a lobby for example, name the zone "LOBBY" (Figure 55). Press the green arrow to save the new zone preset.

- The name will appear above the zone setting number when the zone button is pressed (Figure 56). Repeat process for other zone presets.

Service indicator button
The service indicator button will flash yellow or red when a machine fault is detected (Figure 57). Press the service indicator button to view fault screen. Flashing yellow indicates a warning that requires service, but machine is still operable. Flashing red indicates a fault which will shut down the machine and require service. See FAULT SCREENS below.

Fault screens
When a fault is initially detected, the following fault screens will automatically pop up to indicate the fault.
Press the left and right arrow button at top of screen to scroll through the fault screens.
Yellow machine fault Screen (Figure 58) - Machine fault has been detected. A fault code will appear below the fault icon. See SERVICE INDICATOR CODES.

Flashing Blue and Red ec-H2O Screen (Figure 59) - The water conditioning cartridge has expired. See ec-H2O WATER CONDITIONING CARTRIDGE REPLACEMENT.

Yellow ec-H2O Fault Screen - Machine detected an ec-H2O system water or plumbing fault (Figure 60).
Red ec-H2O Fault Screen - Machine detected an ec-H2O system electrical fault (Figure 60).
A fault code will appear below the ecH2O icon. See SERVICE INDICATOR CODES.
NOTE: If a fault occurs to the ec-H2O system, the machine may automatically turn off the ec-H2O system and convert over to conventional scrubbing. The service indicator button will continue to flash until the ec-H2O fault is serviced.

Yellow Automatic Battery Watering Fault Screen
Code 0x0B06 - The Automatic Battery Watering tank is empty and needs refilling (Figure 61). To protect the batteries from damage, the machine's scrub function will be disabled after 10 hours of continued use if tank is not refilled. Add distilled water to the battery watering tank and restart key to clear fault. See FILLING AUTOMATIC BATTERY WATERING TANK.
Code 0x0B05 - ABW system attempted to water batteries but batteries are already full or watering hose is kinked. Check for kink. Restart key to clear fault.

Red Automatic Battery Watering Fault Screen - The Automatic Battery Watering tank is empty and needs refilling. The scrub function is disabled until tank is refilled (Figure 62). Add distilled water battery watering tank and restart key to clear fault. See FILLING AUTOMATIC BATTERY WATERING TANK.

Machine settings button
Press the machine settings button to access the following menu options (Figure 63).
The home screen must be in the supervisor mode to access the machine settings button. See SUPERVISOR CONTROLS instructions at back of manual for further details.

Video help - Use to view specific operation and maintenance procedures. See Figure 52.
Add/Edit Profiles - Use to add/edit user profiles for machine use. See SUPERVISOR CONTROLS.
Battery Type - Use to configure the machine for different battery types. This ensures the on-board battery charger charging profile is properly programmed to your battery type. See BATTERIES.
Enable Login - Use to activate a required login code at machine start up to operate machine.
Calibrate Touch - Use this to recalibrate the touch screen if the touch points become misaligned.
Factory Reset - Resets the supervisor login code back to the factory default code, removes user profiles and resets any custom preset zone control buttons back to the factory preset zones. See SUPERVISOR CONTROLS.
Machine operation
Pre-operation check list
☐ Sweep area and remove any obstructions.
☐ Check brushes/pads for wear and damage.
☐ Check squeegee blades for wear and damage.
☐ Confirm recovery tank is empty, debris tray is clean and the float shut-off screen is installed and clean.
☐ Check scrub head skirt for wear and damage.
☐ Cylindrical brush model - confirm debris trough is empty and clean.
☐ ec-H2O Scrubbing: Confirm solution tank is filled with clear cool water only.
☐ ec-H2O Scrubbing: Confirm all conventional cleaning agents/restorers are drained and rinsed from solution tank.
☐ Check machine for proper operation.
Operating machine
For control panel operating instructions, see CONTROL PANEL OPERATION.
- Release the parking brake lever, if equipped (Figure 64)
- Turn the key to the on ( I ) position (Figure 64).

- ec-H2O models - The ec-H2O system will automatically turn on at key start up. The ec-H2O indicator will appear on the control panel indicating that the system is activated (Figure 65).

- Lower the squeegee assembly to floor by stepping on foot pedal (Figure 66). To raise squeegee assembly, place foot under foot pedal and lift. The vacuum motor will automatically start when squeegee is lowered to floor.

- Press the 1-STEP button to activate the scrub function (Figure 67). The scrub head will lower to floor.

- Push the directional lever forward to go forward (Figure 68). Pull the lever back to maneuver machine in reverse. Lift squeegee assembly when backing machine.

- To begin scrubbing, pull the start bail (Figure 69).

- Adjust the scrubbing speed by turning the speed dial to the desired speed (Figure 70).

- To stop scrubbing, release the start bail, press the 1-STEP button and raise the squeegee assembly off floor. Turn key off and set parking brake, if equipped.
NOTE: To pick up any remaining water left on floor after scrub head is raised continue to drive machine forward with squeegee down.
Emergency shut-off button
Push the emergency shut-off button in the event of an emergency (Figure 71). This red button shuts off all power to machine. To regain power, turn the button clockwise and restart the key.

While operating machine
- Overlap each scrub path by 2 in (5 cm).
- Keep machine moving to prevent damage to floor finish.
- Wipe squeegee blades with a cloth if blades leave streaks.
- Avoid bumping the machine into posts and walls.
- When draining and refilling machine, always top off the optional Severe Environment tank with detergent.
- Pour a recommended foam control solution into the recovery tank if excessive foam appears.
ATTENTION: Foam buildup will not activate the float shut-off screen, vacuum motor damage will result. - Use the double scrubbing method for heavily soiled areas. First scrub the area with the squeegee up, let solution set for 3-5 minutes, then scrub the area a second time with squeegee down.
- Orbital Scrub Head Model - Use caution when working near the tile cove (Figure 72) and floor mounted fixtures such as pedestal sinks and other breakable items. Keep the metal scrub head edge away to avoid possible damage.

- When leaving the machine unattended, park on level surface, turn machine off, remove key and set the parking brake, if equipped.
- Do not operate machine in areas where the ambient temperature is above 110°F (43°C) or below freezing 36°F (2°C).
Circuit breaker panel
The machine is equipped with resettable circuit breakers to protect the machine from a current overload. If a circuit breaker trips, disconnect the battery cable connection and reset the breaker by pressing the reset button after the breaker has cooled down. Reconnect the battery cable connection. If the circuit breaker does not reset or continues to trip contact service personnel.
The circuit breaker panel is located near the battery compartment and identified as described below (Figure 73).

| Circuit breaker | Rating | Circuit protected |
|---|---|---|
| CB1 | 4 A | Key switch, control board |
| CB2 | 10 A | ec-H2O system, Automatic battery watering system |
| CB3 | 15 A | Spray nozzle pump |
| CB4 | 60 A | Propel |
Hour meter
The hour meter records the number of hours the machine has been operated. Use the hour meter to perform specific maintenance procedures and to record service history (Figure 74).

Draining tanks
Draining recovery tank
Drain and clean the recovery tank after each use.
- Transport the machine to drain area.
- Remove the recovery tank drain hose from holder and pinch hose as shown (Figure 75). Over a drain basin, remove cap and slowly release the pinched hose to drain.

NOTE: When using a bucket to drain the machine, do not use the same bucket to fill the solution tank.
- Remove and clean the float shut-off screen (Figure 76).

- Remove the debris tray and empty (Figure 77).

- Rinse out the recovery tank with clean water and wipe clean of any soil residue (Figure 78).

Draining solution tank
Drain the solution tank daily.
- Transport the machine to drain area.
- To drain remaining water from solution tank, pull the solution tank level hose from the accessory rail (Figure 79). Firmly reconnect the hose to the accessory rail after draining tank.

- Rinse solution tank with clean water (Figure 80).

- Remove the solution tank filter and clean screen after every 50 hours of use (Figure 81). Solution filter is located under machine at rear. Drain solution tank before removing filter.

Service indicator codes
When the machine or battery charger detects a fault, the service indicator will flash. A fault code will be provided to determine problem as described below.

| LED fault code | LCD fault code | Cause | Solution |
|---|---|---|---|
| 0xFFF0# | Emergency shut-off button activated | Release emergency shut-off button and restart machine | |
| 0x0201# | Head lift actuator, wiring, connector or control board problem | Contact service | |
| 0x0101# | Brush motor wiring, connector or control board problem | Contact service | |
| 0x0111# | |||
| 0x0102# | Brush motor 1 voltage loss | Contact service | |
| 0x0112# | Brush motor 2 voltage loss | ||
| 0x0208# | Actuator stalled | Check for blockage. If fault repeats, contact service. | |
| 0x0301# | Solution valve wiring, connector or control board problem | Check connections. Contact service | |
| 0x0303# | Solution valve over current. | Contact service | |
| 0x0501# | Vacuum motor wiring, connector or control board problem | Contact service | |
| 0x0601# | Severe environment detergent pump wiring, connector or control board problem | Contact service | |
| 0x1005# | Scrub motor under current | Use a more aggressive pad. If fault repeats, contact service. | |
| 0x0901# | Propel motor wiring, connector or control board problem | Contact service | |
| 0x0900 / 0x090A# | Propel I-Drive fault | Reset circuit breaker or restart machine. If fault repeats, contact service. | |
| 0x0903# | Propel I-Drive communication lost | ||
| 0x0904# | Propel power cycle fault | ||
| 0x0905# | Propel current limit fault | ||
| 0x0906# | Propel motor shorted fault | ||
| 0x0907# | Propel motor shorted fault | ||
| 0x0920–0x0942# | Propel faults | ||
| 0x0910# | Propel circuit breaker tripped | ||
| 0x0950# | Propel incorrect profile |
Service indicator codes - continued
| LED fault code | LCD fault code | Cause | Solution |
|---|---|---|---|
| 0x0B09# | Battery watering pump pressure switch not connected or stuck open. | Connect pressure switch. Cycle key. If fault persists, contact service. | |
| 0x0B11# | Battery watering pump wiring, connector problem. | Connect pump. Cycle key. If fault persists, contact service. | |
| 0x0103# | Brush motor 1 over current | Check pad for floor type. If fault repeats contact service. | |
| 0x0104# | Brush motor 1 over current | ||
| 0x0105# | Brush motor 1 over current | ||
| 0x0109# | Brush motor 1 over temp fault | ||
| 0x0106# | Brush motor 1 short fault | Contact service | |
| 0x0113# | Brush motor 2 over current | Check pad for floor type. If fault repeats contact service. | |
| 0x0114# | Brush motor 2 over current | ||
| 0x0115# | Brush motor 2 over current | ||
| 0x0119# | Brush motor 2 over temp fault | ||
| 0x0116# | Brush motor 2 short fault | Contact service | |
| 0x0902# | Start bail is pulled or obstructed before turning machine on. | Release start bail or remove bail obstruction before turning machine on. | |
| 0x0107# | Brush motor 1 control board fault | Disconnect battery cable connection and contact service to replace control board. | |
| 0x0117# | Brush motor 2 control board fault | ||
| 0x0207# | Actuator motor control board fault | ||
| 0x0307# | Solution valve control board fault. | ||
| 0x0507# | Vacuum motor control board fault | ||
| 0x0607# | Detergent pump control board fault | ||
| 0x0617# | Spray pump control board fault | ||
| 0x0B17# | Battery watering pump board fault | ||
| 0x0717# | ec-H2O pump control board fault | ||
| 0x0503# | Vacuum motor over current | Check for obstruction. Contact service. | |
| 0x0504# | |||
| 0x0505# | |||
| 0x0506# | Vacuum motor shorted fault | ||
| 0x0613# | Spray nozzle pump fault | Contact service | |
| 0x0614# | |||
| 0x0615# | |||
| 0x0616# | |||
| 0x0611# | Spray pump wiring, connector or control board problem. | Contact service | |
| 0x0603# | Severe environment detergent pump over current | Contact service | |
| 0x0604# | |||
| 0x0605# | Severe environment detergent pump shorted fault | ||
| 0x0606# | |||
| 0x0B01# | Battery watering system fault | Contact service | |
| 0x0B02# | |||
| 0x0B13-16# | Battery watering pump fault | ||
| 0x1006# | Scrub head imbalance | Check brush wear. Contact service. | |
| 0xF103# | Charger communication fault | Restart. If fault repeats, contact service. | |
| 0xFF20# | Scrub control board communication fault | ||
| 0x0704# | ec-H2O system communication fault | ||
| 0x0B04# | Battery watering CAN fault |
On-board battery charger service indicator codes
| LED fault code | LCD fault code | Cause | Solution |
|---|---|---|---|
| 0xF100# | Charger error condition. | Contact service | |
| 0xF104# | Charger timer exceeded maximum charging time. Interrupts charging cycle. | Replace batteries | |
| 0xF101# | Charger is not connected to battery pack | Check cable connections | |
| 0xF102# | Charger overheated | Let charger cool. Move to well ventilated area. Charge batteries in areas with temperatures 80°F (27°C) or less. If fault persists, contact service. | |
| 0xF103# | Charger communication fault | Restart charger. If fault code persists, contact service. |
ec-H2O system service indicator codes - option

| LED fault code | LCD fault code | Cause | Solution |
|---|---|---|---|
| 0x0711# | ec-H2O pump wiring, connector or control board problem. | Contact service | |
| 0x0713# | ec-H2O pump over current | Contact service | |
| 0x0714# | |||
| 0x0715# | |||
| 0x0703# | ec-H2O system breaker tripped | Reset circuit breaker. If trip repeats, contact service. | |
| 0x0712# | ec-H2O pump breaker tripped | ||
| ecH2O indicator solid red | 0x0716# | ec-H2O pump shorted fault | Contact service |
| 0x0727# | ec-H2O control board fault | ||
| 0x072A# | ec-H2O electrode fault | ||
| 0x0741# | Water conditioning pump open | ||
| 0x0746# | Water conditioning pump fault | ||
| ecH2O indicator blinking red* | 0x0702# | ec-H2O pressure switch trip | Contact service |
| 0x0708*# | ec-H2O system over regulation | ||
| 0x0721# | No ec-H2O cell current | ||
| 0x0723# | ec-H2O cell over current | ||
| 0x0726# | ec-H2O cell shorted fault | ||
| 0x0728# | ec-H2O fault | ||
| ecH2O indicator blinking blue/red | 0x0707# | Water conditioning cartridge expired | Replace water conditioning cartridge. |
*Verify if cleaning detergent was added to solution tank. If ec-H2O system was operated with cleaning detergent, drain solution tank, add clear water and operate the ec-H2O system until the fault code clears. If fault repeats, continue to recycle key until fault clears.
Maintenance chart

| Interval | Person responsible | Key | Description | Procedure |
|---|---|---|---|---|
| Daily | Operator | 1 | Pads Pads › | Check, flip or replace |
| Operator | 1 | Brushes Brushes › | Check, clean | |
| Operator | 2 | Cylindrical brushes | Check, clean | |
| Operator | 3 | Recovery tank | Drain, rinse, clean float shut-off screen and debris tray | |
| Operator | 4 | Solution tank | Drain, rinse | |
| Operator | 5 | Severe environment tank (option) | Check, refill | |
| Operator | 6 | Automatic battery watering tank (option) | Check, refill | |
| Operator | 7 | Squeegee Blades, p. 49 › | Clean, check for damage and wear | |
| Operator | 8 | Batteries | Charge if necessary | |
| Operator | 9 | Debris trough | Clean | |
| Operator | 10 | Scrub head skirt | Check for damage and wear | |
| Weekly | Operator | 8 | Battery cells | Check electrolyte level |
| Operator | 7 | Squeegee assembly drip trap reservoir | Check, clean | |
| 50 hours | Operator | 2 | Cylindrical brushes | Rotate brushes. Check for wear |
| Operator | 2 | Cylindrical scrub head | Clean underside of scrub head | |
| Operator | 3 | Recovery tank lid seal | Check for wear | |
| Operator | 11 | Solution tank filter | Remove and clean | |
| 100 hours | Operator | 8 | Battery watering system (option) | Check hoses for damage and wear |
| 200 hours | Operator | 8 | Batteries, terminals and cables | Check and clean |
| 750 hours | Trained personnel | 12 | Vacuum motor Carbon brushes › | Replace carbon brushes |
| 1250 hours | Trained personnel | 13 | Propel motor | Replace carbon brushes |
| Trained personnel | 14 | Brush motor | Replace carbon brushes | |
| Trained personnel | 15 | Brush belt | Replace belt |
O = Operator T = Trained Personnel
Machine maintenance
To keep the machine in good working condition, simply perform the following maintenance procedures.
After daily use
- Drain and rinse out the recovery tank (Figure 82). See DRAINING TANKS.

- Remove the debris tray and empty (Figure 83).

- Remove and clean the float shut-off screen (Figure 84).

- Drain and rinse out the solution tank (Figure 85).

- Disk scrub head - Turn pad over or replace when worn (Figure 86).

- Replace brushes when they no longer clean effectively or when the bristles are worn to the yellow indicator (Figure 87).

Orbital scrub head - Turn the working pad over or replace when worn (Figure 88).

- Wipe the squeegee blades clean. Inspect blades for wear and damage (Figure 89). Rotate blade if worn. See SQUEEGEE BLADE REPLACEMENT.

- Clean scrub head skirt. Check for wear or damage (Figure 90). Replace if worn or damaged.

- Clean the outside surface of the machine with an all purpose cleaner and damp cloth (Figure 91).

- Cylindrical brush scrub head - Remove and clean debris trough (Figure 92).

- Severe environment option - Refill the severe environment tank with a recommended cleaning detergent at full concentration (Figure 93). Replace cap.

- Automatic battery watering option - Refill tank with distilled water (Figure 94). Replace cap.

- Charge batteries (Figure 95). See BATTERIES.

After weekly use
- Check the electrolyte level in all batteries (Figure 96). See BATTERIES.
NOTE: If machine is equipped with the automatic or manual battery watering system, See BATTERIES.

- Remove the drip trap cover from the squeegee assembly and clean reservoir (Figure 97).

After every 50 hours of use
- Drain solution tank. Remove the solution tank filter and clean screen (Figure 98). Turn the filter bowl counter-clockwise to remove.

- Cylindrical brushes - Rotate brushes from front to rear (Figure 99). Replace brushes when they no longer clean effectively.

- Cylindrical scrub head - Remove debris buildup from underside of scrub head, including the idler plates and drive hubs (Figure 100).

- Inspect and clean the seal on the recovery tank lid (Figure 101). Replace seal if damaged.

After every 100 hours of use
If machine is equipped with the optional battery watering system, check hoses for leaks, loose hose connections and for damage or wear (Figure 102). Replace system if damaged.

Electric motors
Replace motor carbon brushes as indicated. Contact trained personnel for carbon brush replacement.
| Carbon brush replacement | Hours |
|---|---|
| Vacuum motor | 750 |
| Propel motor | 1250 |
| Disk brush motors | 1250 |
| Cylindrical brush motors | 1250 |
| Orbital brush motor | 1250 |
Belts (Cylindrical Brush Model)
Replace belts every 1250 hours. Contact trained personnel for belt replacement (Figure 103).

Batteries
Your machine is equipped with either flooded (wet) lead-acid, maintenance-free (Sealed AGM) batteries or lithium-ion battery supplied by Tennant.
Flooded (wet) and maintenance-free sealed lead-acid batteries
The lifetime of the batteries depends on their proper maintenance. To get the most life from the batteries:
• Do not charge standard wet lead-acid batteries more than once a day and only after running the machine for a minimum of 15 minutes. TPPL batteries can be opportunity charged during the day to extend run time.
• Do not leave the batteries partially discharged for long period of time.
• Only charge the batteries in a well-ventilated area to prevent gas build up.
• Charge batteries in areas with temperatures between 32°F (0°C) and 80°F (27°C).
• Allow the charger to complete charging the batteries before re-using the machine.
• Maintain the proper electrolyte levels of flooded (wet lead-acid) batteries by checking levels weekly.
Your machine is equipped with either flooded (wet) lead-acid or maintenance-free (Sealed AGM/TPPL) batteries supplied by Tennant.
Maintenance-free (Sealed AGM/TPPL) batteries do not require watering. Cleaning and other routine maintenance is still required.
The flooded (wet) lead-acid batteries require routine watering as described below. Check the battery electrolyte level weekly.
NOTE: If machine is equipped with the automatic or manual battery watering system, proceed to the BATTERY WATERING SYSYEM instructions (page 46).
The electrolyte level should be slightly above the battery plates as shown before charging (Figure 104). Add distilled water if low. DO NOT OVERFILL. The electrolyte will expand and may overflow when charging. After charging, distilled water can be added up to about 0.12 in (3 mm) below the sight tubes.

NOTE: Make sure the battery caps are in place while charging. There may be a sulfur smell after charging batteries. This is normal.
Checking connections / cleaning (all battery types)
After every 200 hours of use, check for loose battery connections and clean the surface of the batteries, including terminals and cable clamps to prevent battery corrosion. Use a scrub brush with a strong mixture of baking soda and water (Figure 105). Do not remove battery caps when cleaning batteries.

Lithium-ion battery
The lithium-ion battery pack is a maintenance-free battery protected by a battery management system (BMS). To achieve the maximum battery life, carefully follow the instructions below:
• Lithium-Ion batteries must be charged prior to initial use.
• Carefully follow the Important Safety Instructions section in the manual when using the Lithium-ion Battery Model.
• Only use the lithium-ion battery charger supplied with machine.
• Charge battery pack in well-ventilated areas. For best charging performance, charge the battery pack in temperatures below 80°F (27°C) and above 32°F (0°C). Battery pack may shut down and not take a charge in elevated or freezing temperatures.
• Do not store the machine for an extended period if battery is discharged to the last bar, the battery may further discharge to a level that is unrecoverable.
• When the machine shuts down due to a depleted battery pack, do not repeatedly cycle the key on and off. This may cause permanent battery pack damage. Recharge battery pack immediately to avoid damage.
• Opportunity charging (i.e. partial charge cycle of a half hour or more) is only recommended if discharge level is below 80%.
• Do not operate machine in temperatures above 104°F (40°C) or below -4°F (-20°C). Machine may shutdown if exceed these temperatures.
• Contact Tennant Service for lithium-ion battery service and replacement.
Battery power button / battery discharge indicator
Each Lithium-Ion battery contains a power button to turn on/off the battery power supply. The battery discharge indicator (BDI) displays the current state of the battery (Figure 106).

To display the battery charge status or fault state (while the batteries are active), press and hold the power button of any battery for one second. When the batteries are fully charged, all five green indicators are lit. As the battery discharges, the indicator levels decreases. If the indicators flash red the battery is getting very low. If the indicators display solid red along with green, the battery has a fault. Contact Tennant Service to fix the fault.

| LED indicator status (top to bottom) | Battery state of charge |
|---|---|
| 1st row (top) of the figure | 81-100% |
| 2nd row of the figure | 61-80% |
| 3rd row of the figure | 41-60% |
| 4th row of the figure | 21-40% |
| 5th row of the figure | 11-20% |
| 6th row of the figure | 1-10% |
| 7th row (bottom) of the figure | Fault - Contact Service |
To turn off the battery power (while the batteries are active), press and hold the battery power button of any battery for 20 seconds. The battery discharge indicators will turn off. Turning off one battery will shut down power to all connected batteries. Batteries should be shut down before any service is completed on the battery modules.
To turn on the battery power (when the batteries are shutdown), press and hold the power button on each battery for 5 seconds. The battery discharge green indicators will illuminate when turned on.
Charging batteries
The charging instructions in this manual are intended for the battery charger supplied with your machine. The use of other battery chargers that are not supplied and approved by Tennant are prohibited.
If your machine is equipped with an off-board battery charger refer to the charger's owners manual for operating instructions. Contact distributor or Tennant for battery charger recommendations if machine is not equipped with charger.
- Transport the machine to a well-ventilated area.
- Park the machine on a flat, dry surface, turn off machine and remove key.
- If the machine is equipped with flooded (wet) lead-acid batteries check the battery electrolyte level weekly before charging. For models equipped with the automatic battery watering system, check if the automatic battery water tank needs refilling. Add distilled water if low.
- For models equipped with an on-board charger, remove the charger's power cord from the storage hooks and plug power cord into a properly grounded wall outlet (Figure 107).

For models equipped with off-board chargers, first connect the charger's DC cord into the machine's battery charge receptacle then plug the AC power supply cord into a properly grounded wall outlet (Figure 108). Refer to the off-board battery charger's owner manual for operating instructions.

- The charger will automatically begin charging and and shut off when fully charged. The maximum charging cycle may take up to 6-12 hours depending on battery type.
On-board battery charger: The battery discharge indicator lights will ripple back and forth during the charging cycle. When all five lights repeatedly flash two times, the charging cycle is complete (Figure 109).
For Lithium-ion batteries: During the charging cycle, starting from left to right, the indicator lights will flash, turn solid then progress to the next light. Once the charging cycle completes this process through all five lights, all lights will repeatedly flash two times at the end of the charge cycle.

- After charging batteries unplug the power supply cord and wrap cord around the cord hooks (Figure 110).
For models equipped with an off-board charger, always disconnect the AC power supply cord first before disconnecting charger from machine (Figure 110).

Battery charger settings
NOTE: The following instructions apply to models equipped with flooded lead-acid or sealed AGM batteries.
The battery charger is set to charge the battery type supplied with your machine. If you choose to change to a different battery type or capacity, the charger's charging profile must be changed to prevent battery damage.
The machine's battery discharge indicator (BDI) must also be reprogrammed to match battery type to prevent battery damage and/or short run-time.
NOTE: For machines shipped without batteries, the battery discharge indicator and the on-board battery charger are set for GEL batteries as the default. If you choose to use a different battery type, the settings must be changed as described as below.
NOTE: For machines shipped without batteries and supplied with an Off-Board Charger, the off-board battery charger is set for wet lead-acid batteries from the factory. The machine's battery discharge indicator is set for GEL batteries as the default. The battery discharge indicator must be reprogrammed to match charger settings (See OFF-BOARD BATTERY CHARGER below).
IRIS MODELS: For models equipped with capability to report battery charging data via IRIS, Tennant recommends using the same battery type. If a different amp hour or battery type is desired, contact Tennant Service Department.
OFF-BOARD BATTERY CHARGER:
- To change the off-board battery charger settings, refer to the off-board charger's owner manual.
- To reprogram the machine's battery discharge indicator (BDI), see below:
Pro-Membrane Model - Service application software required, contact service.
Pro-Panel Model - See CHANGING ON-BOARD BATTERY CHARGER SETTINGS for Pro-Panel model.

ON-BOARD BATTERY CHARGER:
Pro-Membrane Model - To change the on-board battery charger settings, service application software required, contact service. As an alternative, the charger profile may be manually changed. See CHANGING ON-BOARD BATTERY CHARGER SETTINGS for Pro-Membrane model. The battery discharge indicator will automatically reprogram to match battery type when the battery charger profile is changed.
Pro-Panel Model - To change the on-board battery charger settings, see CHANGING ON-BOARD BATTERY CHARGER SETTINGS for Pro-Panel model. The battery discharge indicator will automatically reprogram to match battery selection.
Changing on-board battery charger settings (Pro-Membrane model)
To manually change the on-board battery charger settings for a different battery type, carefully follow instructions as described below:
NOTE: The manual method is only an alternative if unable to change setting by use of the Service Application Software performed by Service.
NOTE: TPPL batteries come with an unique battery charger that is only used with TPPL batteries. It's not intended to be changed.
- Disconnect the battery cable connection at machine (Figure 111).

- Unwrap the battery charger power cord from the cord hooks.
- Using a T25 star screwdriver, remove the two screws located at the bottom of the control console to access battery charger (Figure 112).

- Carefully peel back the charger display label to access the dial settings (Figure 113).

- Using a small standard screwdriver, turn the dial to the appropriate battery type according to the following chart (Figure 114).

| Dial position | Battery description with Ah ranges |
|---|---|
| 0 | CAN-BUS setting* |
| 1 | Wet, Trojan 180-260 Ah |
| 2 | Wet, Trojan 270-360 Ah |
| 3 | Wet, Enersys/Tab 200-350 Ah |
| 4 | AGM, Tianneng 180-260 Ah |
| 5 | AGM, Discover 200-350 Ah |
| 6 | Gel, Sonnenschein 80-150 Ah |
* The CAN-BUS setting, dial position "0", is the software setting that is programmed to match battery type supplied with machine. When the dial is manually changed to a different setting, it should not be reset back to "0" otherwise battery damage may result. Service Application Software is required to reset dial back to "0". Contact Service.
- Re-apply the display label.
- Replace the control console.
- To set the BDI for the new battery type, plug the on-board battery charger cord into an electrical outlet. The machine's software will automatically reprogram the BDI to the new battery type.
Changing on-board battery charger settings (Pro-Panel model)
NOTE: To perform this procedure, machine must be in supervisor mode. See SUPERVISOR CONTROLS instructions at back of manual.
- Turn the key to the on position.
- Press the settings button located on the home screen (Figure 115).

- Press the Battery Type button (Figure 116).

- Select battery type and brand installed in machine (Figure 117). See battery label to determine type and brand. Press the up and down arrows to scroll through battery selection.

NOTE: The battery charger profile and battery discharge indicator will automatically reprogram when battery type is selected.
Manual battery watering system (Trojan Battery OPTION)
The following instructions are for models equipped with the manual battery watering system option.
Kit p/n TN4022010 (replaces 9021123)
The optional manual battery watering system provides a safe and easy way to maintain the proper electrolyte levels in your batteries. It is designed exclusively for Trojan flooded (wet) lead-acid batteries.
Before using the battery watering system check hoses and connections for damage or wear.
- Fully charge batteries prior to using the battery watering system. Do not add water to batteries before charging, the electrolyte level will expand and may overflow when charging.
- After charging batteries, check the electrolyte level indicator on each battery cap. If any of the indicator floats are low, add water as described in the next step (Figure 118).

- If the level indicator has a low white float add water as described in the following instructions. (Figure 119).

- Locate the battery fill hose coupler inside the battery compartment. Remove the dust cap and connect the hand pump hose (Figure 120).

- Submerge the other end of the hand pump hose into a bottle of distilled water (Figure 121).

- Squeeze the bulb on the hand pump hose until firm. The indicator float will rise when full (Figure 122).

- After adding water, replace the dust cap on the battery watering distribution hose and store the hand pump hose inside the machine's battery compartment for future use.
Automatic battery watering system (Trojan Battery OPTION)
The automatic battery watering system is designed to automatically refill the batteries after the machine reaches a limited number of charge cycles. Do not remove battery caps and manually add water to the batteries.
Check the automatic battery watering system for leaks, loose hose connections and for damage or wear. (Figure 123). Replace if damaged.

Check the water level in the automatic watering tank periodically. Add distilled water when low (Figure 124).

The automatic battery watering indicator will also alert user to add distilled water when tank is empty (Figure 125). See CONTROL PANEL OPERATION for further details.

To store machine equipped with the automatic battery watering system in freezing temperatures, see STORING MACHINE/FREEZE PROTECTION.
Squeegee blade replacement
Each squeegee blade has four wiping edges. When the blades become worn, simply rotate the blades end-for-end or top-to-bottom for a new wiping edge. Replace blade if all four edges are worn.
- Remove the squeegee assembly from the machine.
- Fully loosen the two outside knobs on squeegee assembly. This will separate the spring loaded blade retainer from squeegee frame (Figure 126). To loosen the knobs quickly, squeeze the blade retainer and squeegee frame together.

- Remove worn blade(s) from the blade retainer (Figure 127).

- Rotate the rear blade to a new wiping edge and reinstall blade (Figure 128). Make sure to align the slots in the blade with retainer tabs.

- Squeeze the squeegee frame and blade retainer together and re-tighten the two outside knobs (Figure 129).

Squeegee blade kits for your T500
Each kit has the front and rear blade. Pick the row for your machine width and blade material. For the original-style squeegee or single blades, see the parts list.
| Machine scrub width | Blade material | Kit |
|---|---|---|
| 26 in (650 mm) | Linatex/Linard (standard) | TN4023956 (replaces 9015734) |
| 26 in (650 mm) | Urethane (option) | TN4023957 (replaces 9015735) |
| 26 in (650 mm) | Gum (option) | TN4023955 (replaces 9015733) |
| 28 in (700 mm) | Linatex/Linard (standard) | TN4023959 (replaces 9015737) |
| 28 in (700 mm) | Urethane (option) | TN4023960 (replaces 9015738) |
| 28 in (700 mm) | Gum (option) | TN4023958 (replaces 9015736) |
| 32 in (800 mm) | Linatex/Linard (standard) | TN4023962 (replaces 9015740) |
| 32 in (800 mm) | Urethane (option) | TN4023963 (replaces 9015741) |
| 32 in (800 mm) | Gum (option) | TN4023961 (replaces 9015739) |
Blade numbers from the T500 Parts Manual 9015222 Rev. 10. Open the T500 parts list ›
ec-H2O water conditioning cartridge replacement
The water conditioning cartridge is required to be replaced when it reaches its maximum water usage or expiration time of when the cartridge was activated, which ever comes first. The control panel will signal a code when it's time to replace cartridge. See CONTROL PANEL OPERATION for further details.
Depending on machine usage, on average, a new cartridge can last anywhere from 12 months for heavy machine usage to 24 months for light machine usage.
- Park the machine on a level surface, remove the key and set parking brake, if equipped.
- Lift the recovery tank to access the ec-H2O water conditioning cartridge (Figure 130). Drain recovery tank before lifting tank.

- Disconnect the two hose connectors from the top of the cartridge by pressing the gray collars inward and pulling the connectors outward (Figure 131). Lift cartridge to remove.

- Fill in the installation date on the new cartridge label (Figure 132).

- Install the new cartridge and reconnect the two hoses. Make sure the hose connectors are fully inserted into the cartridge.
- Reset timer for new cartridge.
Carefully read and understand all steps first before performing procedure.
a. Turn key on.
b. Press and hold the service switch, located on the ec-H2O module, for 10 seconds. After releasing service switch, the three solution flow indicator lights will begin to (ripple) move back and forth (Figure 133).
c. Within 5 seconds after releasing the service switch, while the three indicator lights are moving back and forth, quickly press and release the solution flow button located on ec-H2O module (Figure 133).
The three indicator lights will then blink three times to indicate timer has been reset. Repeat process if the three indicator lights do not blink three times.

Machine jacking
Use the designated locations to jack up the machine for service (Figure 134). Empty the recovery and solution tanks and position the machine on a level surface before jacking.

Transporting machine
When transporting the machine by use of trailer or truck, carefully follow loading and tie-down procedure:
- Drain tanks, raise the scrub head and the remove squeegee assembly.
- Carefully load machine in trailer or on truck.
- Once loaded, position the front of the machine up against the front of the trailer or truck. Lower the scrub head, turn key off and set parking brake, if equipped.
- Place a block behind each wheel (Figure 135).
- Using tie-down straps, secure the machine using the four tie-down brackets located on the machine frame (Figure 135). It may be necessary to install tie-down brackets to the floor of your trailer or truck.
NOTE: When transporting machine in an open truck or trailer, secure recovery tank lid.

Storing machine
The following steps should be taken when storing the machine for extended periods of time.
- Charge the batteries before storing machine to prolong the life of the batteries. Recharge lead-acid batteries once a month. Recharge Lithium-ion batteries once a year.
- Disconnect batteries before storing.
- Lithium-ion batteries: Turn off battery power with the battery power button.
- Drain and rinse recovery tank and solution tank.
- Store the machine in a dry area with squeegee and scrub head in the up position.
- Open the recovery tank lid to promote air circulation.
- If storing machine machine in freezing temperatures, proceed to FREEZE PROTECTION.
NOTE: To prevent potential machine damage store machine in a rodent and insect free environment. The following steps should be taken when storing the machine for extended periods of time.
Freeze protection
Storing machine in freezing temperatures.
- Completely drain solution tank and recovery tank.
- Empty the water from the solution tank filter located under machine. Replace filter (Figure 136).

- Pour 1 gallon (4 liters) of propylene glycol based recreational vehicle (RV) antifreeze into the solution tank.
Models equipped with optional Severe Environment detergent tank - Lift tank from machine and empty the detergent from tank (Figure 137). Return tank. Pour a 1/4 gallon (1 liter) of propylene glycol based recreational vehicle (RV) antifreeze into the detergent tank.

- Models not equipped with ec-H2O system - Turn machine on and operate the solution flow system. Turn the machine off when the antifreeze is visible on the floor.
Models equipped with ec-H2O system and Severe Environment mode - Set the detergent ratio dial to the highest flow rate. Turn machine on and set solution flow rate to high. Operate ec-H2O scrubbing and press the severe environment button to cycle the antifreeze through both systems. Turn machine off when antifreeze is visible on the floor. This may take up to two minutes.
Models equipped with ec-H2O system - Turn machine and set the solution flow rate on and operate ec-H2O scrubbing to cycle antifreeze through system. Turn machine off when antifreeze is visible on the floor. This may take up to two minutes.
Models equipped with spray nozzle option - Operate the spray nozzle to cycle antifreeze through pump.
- Models equipped with optional automatic battery watering tank - Lift tank from machine and empty the water from tank (Figure 138).

Drain remaining water from system by removing the drain hose cap located below the tank (Figure 139). Leave cap off tank when draining system. After draining, replace cap on drain hose.

- After storing machine in freezing temperatures, drain any remaining antifreeze from the solution tank and from the optional Severe Environment detergent tank. Add clean water to solution tank and to optional detergent tank and operate the machine to flush system.
- Refill the automatic battery watering tank with distilled water, if equipped.
Troubleshooting
| Problem | Cause | Solution |
|---|---|---|
| Service indicator icon is flashing | Machine or on-board battery charger fault has been detected | See SERVICE INDICATOR CODES |
| ec-H2O icon is red or flashing red | ec-H2O system fault has been detected | See SERVICE INDICATOR CODES |
| Machine will not operate | Emergency shut-off button activated | Turn button to reset |
| Machine fault detected | See SERVICE INDICATOR CODES | |
| Batteries discharged | Recharge batteries | |
| Loose battery cable(s) | Tighten loose cables | |
| Faulty battery(s) | Replace battery(s) | |
| Faulty key switch | Contact service | |
| Faulty start bail switch | Contact service | |
| Circuit breaker tripped | Reset circuit breaker | |
| Faulty control board | Contact service | |
| On-board battery charger will not operate | Plug not connected to power supply | Check plug connection |
| Batteries over discharged | Replace batteries | |
| Battery charger fault detected | See SERVICE INDICATOR CODES | |
| Faulty charger | Replace charger | |
| Faulty power supply cord | Replace power supply cord | |
| Machine will not propel | Propel fault has been detected | See SERVICE INDICATOR CODES |
| Circuit breaker tripped | Reset circuit breaker | |
| Faulty propel motor or wiring | Contact service | |
| Worn carbon brushes in motor | Contact service | |
| Brush motor will not operate | Brush motor fault has been detected. | See SERVICE INDICATOR CODES |
| Faulty pad motor or wiring | Contact service | |
| Worn carbon brushes in motor | Contact service | |
| Broken or loose belt (cylindrical brush model) | Contact service | |
| Vacuum motor will not operate | Squeegee assembly is raised off floor | Lower squeegee assembly to floor |
| Vacuum motor fault has been detected | See SERVICE INDICATOR CODES | |
| Faulty vacuum motor or wiring | Contact service | |
| Poor scrubbing performance | Debris caught in brush/pad | Remove debris |
| Worn brush/pad | Replace brush/pad Brushes and pads › | |
| Incorrect brush pressure | Adjust brush pressure | |
| Wrong brush/pad type | Use correct brush/pad for application | |
| Low battery charge | Recharge batteries | |
| Uneven brush pressure | Scrub head/brushes not level. Contact service | |
| Broken or loose belt (cylindrical brush model) | Contact service |
Troubleshooting - continued
| Problem | Cause | Solution |
|---|---|---|
| Trailing water - poor or no water pickup | Full recovery tank or excessive foam buildup | Drain recovery tank |
| Loose drain hose cap | Replace cap on drain hose | |
| Worn squeegee blades | Rotate or replace squeegee blades Blades, p. 49 › | |
| Clogged drip trap (Squeegee assembly) | Remove cover and clean | |
| Clogged squeegee assembly | Clean squeegee assembly | |
| Loose vacuum hose connection | Secure vacuum hose connection | |
| Clogged vacuum hose | Flush vacuum hose | |
| Damaged vacuum hose | Replace vacuum hose | |
| Clogged float shut-off screen in recovery tank | Clean screen | |
| Recovery tank lid not completely closed | Check lid for obstructions | |
| Defective seals on recovery tank lid | Replaced seal | |
| Little or no solution flow | Empty solution tank | Refill solution tank |
| Low solution flow rate set | Increase solution flow rate | |
| Clogged solution tank filter | Clean filter | |
| Plugged solution supply line | Flush solution supply line | |
| Severe environment tank does not dispense detergent | No detergent | Refill tank |
| Defective pump | Contact service | |
| Defective pump potentiometer | Contact service | |
| Faulty control panel | Contact service | |
| Automatic battery watering tank does not dispense water | Tank is empty | Refill tank |
| Defective pump | Contact service | |
| Faulty control board | Contact service | |
| Short run time | Low battery charge | Charge batteries |
| Batteries need maintenance | See BATTERIES | |
| Defective battery or end of battery life | Replace batteries | |
| Battery discharge indicator (BDI) programmed incorrectly | See CHARGING BATTERIES | |
| Faulty charger | Replace battery charger | |
| Brush pressure set too high | Lower brush pressure | |
| Solution tank auto-fill does not function properly | Coupler not properly connected | Connect coupler |
| Faulty shut-off float | Replace float. Contact service | |
| Machine not on level surface | Machine must be on level surface | |
| Excessive scrub head noise (Orbital model) | Damaged scrub head isolators | Replace isolators. Contact service |
General machine dimensions/capacities/performance
| Model | 26 in (650 mm) Dual Disk | 28 in (700 mm) Dual Disk | 32 in (800 mm) Dual Disk |
|---|---|---|---|
| Length | 58.5 in (1486 mm) | 59.1 in (1501 mm) | 61.1 in (1552 mm) |
| Width | 27.5 in (700 mm) | 29.5 in (750 mm) | 33.5 in (850 mm) |
| Height | 43.3 in (1100 mm) | 43.3 in (1100 mm) | 43.3 in (1100 mm) |
| Weight | 320 lb (145 kg) | 330 lb (150 kg) | 355 lb (161 kg) |
| Weight (with batteries) | 610 lb (277 kg) | 620 lb (281 kg) | 645 lb (293 kg) |
| GVW | 800 lb (363 kg) | 810 lb (367 kg) | 835 lb (379 kg) |
| Squeegee width | 38.3 in (973 mm) | 41.3 in (1049 mm) | 46.6 in (1234 mm) |
| Solution tank capacity | 22.5 gal (85 L) | ||
| Recovery tank capacity | 27 gal (102 L) | ||
| Severe Environment tank capacity | 0.61 gal (2.3 L) | ||
| Automatic battery watering tank capacity | 0.61 gal (2.3 L) | ||
| Scrubbing path width | 26 in (650 mm) | 28 in (700 mm) | 32 in (800 mm) |
| Down pressure | Low: 40 lb (18 kg), Med: 80 lb (36 kg), High: 120 lb (54 kg) | ||
| Scrubbing speed | 2.5 mph (4.0 km/h), 220 fpm (67 mpm) | ||
| Transport speed | 2.7 mph (4.4 km/h), 240 fpm (73 mpm) | ||
| Reverse speed | 1.6 mph (2.6 km/h), 144 fpm (44 mpm) | ||
| Productivity rate - estimated actual | 20,571 sq ft/hr (1911 m²/hr) | 22,286 sq ft/hr (2070 m²/hr) | 25,714 sq ft/hr (2389 m²/hr) |
| ec-H2O productivity rate - est. actual | 23,124 sq ft/hr (2148 m²/hr) | 23,680 sq ft/hr (2200 m²/hr) | 27,323 sq ft/hr (2538 m²/hr) |
| Aisle turnaround width | 59 in (1499 mm) | 59.6 in (1514 mm) | 61.6 in (1565 mm) |
| Maximum operating gradient | 2% | ||
| Solution flow rate | Low: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min) | ||
| ec-H2O solution flow rate | Low: 0.15 gpm (0.57 L/min), Med: 0.22 gpm (0.84 L/min), High: 0.30 gpm (1.14 L/min) | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) |
| Brush motor | 2-24 VDC, 0.75 hp (0.55 kW), 29 A, 220 rpm | ||
| Propel motor | 24 VDC, 0.63 hp (0.48 kW), 20A | ||
| Vacuum motor | 24 VDC, 0.63 hp (0.47 kW), 19.5 A | ||
| Water lift | 46 in (1170 mm) | ||
| Water lift Quiet-mode | 32 in (810 mm) | ||
| ec-H2O solution pump | 24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow | ||
| Severe environment detergent pump | 24 VDC, 1.7 A, 2.0 oz/min (59 ml/min), min open flow | ||
| Automatic battery watering pump | 12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow | ||
| Spray nozzle pump | 24 VDC, 5 A, 4.0 gpm (15 L/min), min open flow | ||
| Machine voltage | 24 VDC | ||
| Battery capacity | 4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion | ||
| Total power consumption | 66 A nominal / 1.6 kW | ||
| Battery Charger - on-board | 115-240VAC, 50/60Hz, 24VDC, 25A | ||
| Battery Charger - on-board (Lithium-ium battery model) | 100-240VAC, 50/60Hz, 24VDC, 41A | ||
| Battery Charger - smart off-board | 85-265VAC, 50/60Hz, 24VDC, 25A | ||
| Battery Charger - smart off-board (Lithium-ium battery model) | 100-240VAC, 50/60Hz, 24VDC, 27A | ||
| Protection grade | IPX3 | ||
| Sound pressure level LpA* | 66.5 dB(A) | 66.5 dB(A) | 66.5 dB(A) |
| Sound pressure level LpA* - Quiet mode | 61.7 dB(A) | 61.7 dB(A) | 61.7 dB(A) |
| Sound uncertainty KpA* | 0.8 dB(A) | 0.8 dB(A) | 0.8 dB(A) |
| Sound power level uncertainty LpA - uncertainty KpA* | 83.7 dB(A) | 83.7 dB(A) | 83.7 dB(A) |
| Machine vibration at hand-arm* | <8.2 ft/s² (<2.5 m/s²) | ||
| Ambient operating temperature | Min: 36°F (2°C), Max: 110°F (43°C) | ||
*Values per IEC 60335-2-72. Specifications are subject to change without notice.
General machine dimensions/capacities/performance - continued
| Model | 28 in (700 mm) Cylindrical Brush | 28 in (700 mm) Orbital |
|---|---|---|
| Length | 59.1 in (1501 mm) | 58.5 in (1486 mm) |
| Width | 30.7 in (780 mm) | 28 in (710 mm) |
| Height | 43.3 in (1100 mm) | 43.3 in (1100 mm) |
| Weight | 370 lb (168 kg) | 370 lb (168 kg) |
| Weight (with batteries) | 660 lb (299 kg) | 660 lb (299 kg) |
| GVW | 850 lb (386 kg) | 850 lb (386 kg) |
| Squeegee width | 46.6 in (1234 mm) | 41.3 in (1049 mm) |
| Solution tank capacity | 22.5 gal (85 L) | |
| Recovery tank capacity | 27 gal (102 L) | |
| Severe Environment tank capacity | 0.61 gal (2.3 L) | |
| Automatic battery watering tank capacity | 0.61 gal (2.3 L) | |
| Scrubbing path width | 28 in (700 mm) | |
| Down pressure | Low: 40 lb (18 kg) Med: 80 lb (36 kg) High: 120 lb (54 kg) | Low: 110 lb (48 kg) Med: 140 lb (63 kg) High: 170 lb (77 kg) |
| Scrubbing speed | 2.5 mph (4.0 km/h), 220 fpm (67 mpm) | |
| Transport speed | 2.7 mph (4.4 km/h), 240 fpm (73 mpm) | |
| Reverse speed | 1.6 mph (2.6 km/h), 144 fpm (44 mpm) | |
| Productivity rate - estimated actual | 22,286 sq ft/hr (2070 m²/hr) | 20,260 sq ft/hr (1882 m²/hr) |
| ec-H2O productivity rate - est. actual | 23,680 sq ft/hr (2200 m²/hr) | 21,527 sq ft/hr (2000 m²/hr) |
| Aisle turnaround width | 59.6 in (1514 mm) | 59 in (1499 mm) |
| Maximum operating gradient | 2% | |
| Solution flow rate | Low: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min) | |
| ec-H2O solution flow rate | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) | |
| Brush motor | 2-24 VDC, 0.63 hp (0.47 kW), 23 A, 1500 rpm | 24 VDC, 0.75 hp (0.55 kW), 28 A, 2200 rpm |
| Propel motor | 24 VDC, 0.63 hp (0.48 kW), 20A | |
| Vacuum motor | 24 VDC, 0.63 hp (0.47 kW), 19.5 A | |
| Water lift | 46 in (1170 mm) | |
| Water lift Quiet-mode | 32 in (810 mm) | |
| ec-H2O solution pump | 24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow | |
| Severe environment detergent pump | 24 VDC, 1.7 A, 2.0 oz/min (59 ml/min), min open flow | |
| Automatic battery watering pump | 12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow | |
| Spray nozzle pump | 24 VDC, 5 A, 4.0 gpm (15 L/min), min open flow | |
| Machine voltage | 24 VDC | |
| Battery capacity | 4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion | |
| Total power consumption | 66 A nominal / 1.6 kW | |
| Battery Charger - on-board | 115-240VAC, 50/60Hz, 24VDC, 25A | |
| Battery Charger - on-board (Lithium-ium battery model) | 100-240VAC, 50/60Hz, 24VDC, 41A | |
| Battery Charger - smart off-board | 85-265VAC, 50/60Hz, 24VDC, 25A | |
| Battery Charger - smart off-board (Lithium-ium battery model) | 100-240VAC, 50/60Hz, 24VDC, 27A | |
| Protection grade | IPX3 | |
| Sound pressure level LpA* | 66.4 dB(A) | 67 dB(A) |
| Sound pressure level LpA* - Quiet mode | 61.8 dB(A) | 60.6 dB(A) |
| Sound uncertainty KpA* | 0.8 dB(A) | 0.8 dB(A) |
| Sound power level uncertainty LpA - uncertainty KpA* | 85.2 dB(A) | 84.0 dB(A) |
| Machine vibration at hand-arm* | <8.2 ft/s² (<2.5 m/s²) | |
| Ambient operating temperature | Min: 36°F (2°C), Max: 110°F (43°C) | |
*Values per IEC 60335-2-72. Specifications are subject to change without notice.
Corrected an obvious misprint: the battery watering pump printed as "112 VDC" (now 12 VDC, as on page 55).
Machine dimensions
Dual disk model

| Dimension | Value | Model label as printed |
|---|---|---|
| Width (top view) | 27.5 in (700 mm) | 26 in (650 mm) Model |
| 29.5 in (750 mm) | 28 in (700 mm) Model | |
| 33.5 in (850 mm) | 32 in (800 mm) Model | |
| Height | 43.3 in (1100 mm) | |
| Length (side view) | 58.5 in (1486 mm) | 26 in (650 mm) Model |
| 59.1 in (1501 mm) | 28 in (700 mm) Model | |
| 61.1 in (1552 mm) | 32 in (800 mm) Model | |
| Squeegee width (front view) | 38.3 in (973 mm) | 26 in (650 mm) Model |
| 41.3 in (1049 mm) | 28 in (700 mm) Model | |
| 46.6 in (1234 mm) | 32 in (800 mm) Model |
Corrected obvious misprints on this page, checked against page 55: the width labels printed "26 in / 700 mm Model" and "26 in / 800 mm Model" (now 28 in and 32 in models); the 32 in model width printed as 800 mm (now 850 mm, as on page 55; 800 mm is the deck size); the 26 in squeegee width printed as 937 mm (now 973 mm).
Cylindrical brush model

| Dimension | Value |
|---|---|
| Width (top view) | 30.7 in (780 mm) |
| Height | 43.3 in (1100 mm) |
| Length (side view) | 59.1 in (1501 mm) |
| Squeegee width (front view) | 46.6 in (1234 mm) |
Orbital pad model

| Dimension | Value |
|---|---|
| Width (top view) | 28 in (710 mm) |
| Height | 43.3 in (1100 mm) |
| Length (side view) | 58.5 in (1486 mm) |
| Squeegee width (front view) | 41.3 in (1049 mm) |
Supervisor controls
The supervisor controls feature allows a supervisor to program the machine's scrubbing settings for operator use. The lockout functionality will prevent the operator from changing or saving the Zone Settings.
The supervisor controls feature will lower machine variability for consistent, repeatable cleaning results, provide machine quality assurance regardless of user experience, and reduce user training requirements.
Pro-Membrane control panel model
The machine has three supervisor control modes of operation to choose from:
Unlocked Mode 1: Operator has full control of all scrubbing parameters with the ability to reconfigure the preset zone control buttons. The Unlocked Mode 1 is the factory default setting.
Lockout Mode 2: Zone control buttons are preset and locked by supervisor. Operator has the ability to reconfigure the preset zone control buttons, but are not able to save them.
Lockout Mode 3: Zone control buttons are preset and locked by supervisor. Operator is restricted to only use the zone control buttons preset by supervisor.
Entering the Supervisor Control Modes
- Park the machine on a level surface and turn the key to off ( O ) position.
- Press and hold the brush pressure button while turning the key on. Release button when the far right battery discharge indicator LED turns on (Figure 140). After releasing button, the active supervisor control mode will display as described in step 3 (Figure 141),

- To select or change a supervisor control mode, press and hold the specific zone control button until the LED blinks three times (Figure 141). After selection is made, the LED will turn solid to indicate new mode.
Unlocked mode 1 = Zone control button 1
Lockout mode 2 = Zone control button 2
Lockout mode 3 = Zone control button 3

- Press the solution flow button to configure the zone control button presets for lockout modes 2 or 3 (Figure 142).

- Configure the zone control button presets from list below, then press and hold zone control button until it blinks three times to save preset. Repeat process for other two zones.
Zone control presets:
- Brush pressure rate
- Solution flow rate
- Quiet-Mode button on or off
- ec-H2O mode switch on or off
- Severe Environment button on or off (Hold button for 3 seconds until LED turns on)
- Maximum scrubbing speed setting
To adjust the maximum scrub speed setting, press the severe environment button to cycle through the five speed selections as described below (Figure 143). For models without the severe environment button, press area on panel as shown. The button is hidden.
The speed selection is displayed by the battery discharge indicator LED's. The red LED represents the lowest speed. The far right green LED represents the highest speed (Figure 143).

NOTE: The maximum scrub speed setting can only be adjusted in supervisor control lockout modes 2 and 3.
- To exit the supervisor control mode, turn key off.
Pro-Panel controls model
There are two types of user modes that will interface with the home screen.
Operator Mode - Capable of machine operation with permissions and restrictions controlled by the supervisor. The operator mode home screen restricts access to the machine settings button and maximum scrub speed button (Figure 144).

Supervisor Mode - Capable of machine operation with full use of all controls, along with configuring permissions and restrictions for the operator mode and login capability. The supervisor mode home screen provides access to the machine settings button and to the maximum scrub speed button (Figure 145).

A new machine from the factory will automatically start up in the supervisor mode with a preassigned default supervisor profile. The machine's factory-assigned supervisor login code is "1234". This login code is not required until it is enabled. The default supervisor profile name and login code can be changed as described in this section. If the new assigned supervisor mode login code is forgotten, use the recovery login code 836626826.
Entering the Supervisor Mode -
- Turn on the machine. The home screen will display at start up (Figure 146). Press the help button.

- Press the login button (Figure 147).

- First time use - Enter the factory-assigned supervisor mode login code "1234" then press the green enter button (Figure 148).

- The supervisor mode home screen will appear (Figure 149). Press the machine settings button.

- The machine's setting screen provides access to the following menu (Figure 150).

Video help - Use to view specific operation and maintenance procedures.
Add/Edit Profiles - Use to add/edit user profiles for machine use.
Battery Type - Use to configure the machine for different battery types. See BATTERIES.
Enable Login - Use to activate a required login code at machine start up to operate machine.
Calibrate Touch - Use this to recalibrate the touch screen if the touch points become misaligned.
Factory Reset - Resets the supervisor login code back to the factory default code "1234", removes user profiles and resets any custom preset zone control buttons back to the factory preset zones.
To Add/Edit User Profiles
- Press the Add/Edit Profiles button to enter a new user profile (Figure 151).

- Press the Add Profile button to add a new user profile (Figure 152).

Use the edit, copy and delete profile buttons to manage the current user profiles.
Press to edit an existing user profile
Press to copy an existing user profile
Press to delete a user profile
- Press the Operator button to add an Operator mode profile or press the Supervisor button to add an additional supervisor mode profile (Figure 153).
Note: The machine's default supervisor profile can not be deleted from profile list.

- Enter the name of the new user profile then press the green enter button (Figure 154).

- Assign a login code for the new user profile then press the green enter button (Figure 155). The new login code can be any combination of numbers ranging from 3 to 8 digits in length.

- Select the controls the new user should only have access to use (Figure 156). Green represents unlocked controls and gray represents locked controls. Press the flashing save button to save new profile.

- The new user profile is now saved to the operator profile list as shown (Figure 157). Multiple Operator and Supervisor user profiles can be added. Press the back arrow to return to the previous screen to add more user profiles.

- To enable the login screen at start up (Figure 158), see Enabling the Login.

Enabling the Login Screen
- Turn on the machine.
- Press the help button and log into the machine as supervisor mode (Figure 159). See Entering the Supervisor Mode.

- Press the machine settings button (Figure 160).

- Press the Enable Login button (Figure 161). The Enable button will change from Enable Login to Disable Login.

- Press the yes button to enable login (Figure 162).

- Now at machine start up, the login screen will display (Figure 163). The user will need to enter their assigned login code to operator machine.

- When the user is done operating the machine, it is recommended the user log out by pressing the help button, and then pressing the logout button (Figure 164). Turning the key to the off position is another way to also logout

Disabling the Login Screen
- Turn on the machine.
- Press the help button and log into the machine as supervisor mode (Figure 165). See Entering the Supervisor Mode.

- Press the machine settings button (Figure 166).

- Press the Disable Login button (Figure 167).

- Press the yes button to disable the login at machine start up (Figure 168).

- Press either the Operator button or Supervisor button to select desired user profile as your home screen default without login (Figure 169).

- Select a pre-assigned user profile. In this example, operator profile "JOHN" is selected (Figure 170). Turn the key off to apply the setting.
- At start up, the home screen is now set for the desired user profile as the default without login.

NOTE: To change to a different user profile as the default home screen without login, you must re-enable login and repeat the disabling login instructions.
Changing the Factory-Assigned Supervisor Login Code
- Press the machine's setting button (Figure 171)

- Press the Add/Edit Profiles button (Figure 172).

- Press the Edit Profile button (Figure 173).

- Press the Supervisor button then press the DEFAULT SUPER button (Figure 174).

- Press the factory-assigned login code and enter a new login code (Figure 175). Press the flashing save button to save the new login code.

Tennant and Nobles are trademarks of Tennant Company. Southeastern Equipment & Supply is an independent dealer.