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Parts › PartFinder › Kaivac Refrigerated Case Cleaner › Operator manual
Form Manual17CC_ONLINE-, Rev. 2026
Kaivac · Cleaning machine

Kaivac Refrigerated Case Cleaner Operator Manual

Manual17CC_ONLINE- Rev. 202631 pagesRefrigerated Case Cleaner Manual (Refrigerated Case Cleaner)
Free to read, no account neededEvery page has its own linkPart numbers link to the part
COVER

OPERATOR’S MANUAL

COOLER CLEANER‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​‌​​​‌​⁠​​‍​‌⁠​​‍⁠‍‍​‌​​‌​‌⁠‌​‌‌⁠⁠

+ UNITS W/CHEMICAL ADDITIONS

©2026 Kaivac, Inc. All rights reserved

MANUAL17CCFR_080525

Line drawing of the Kaivac cooler cleaner unit on wheels, showing the tank, hoses, vacuum tank with filter, handle and a tall wand with a squeegee-style floor tool at the top
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 1, used with permission. SES ref PF-HHH2-6GLU‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​‌​​​‌​⁠​​‍​‌⁠​​‍⁠‍‍​‌​​‌​‌⁠‌​‌‌⁠⁠
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 1 of 31
KAIVAC LIMITED WARRANTY

Kaivac Limited Warranty

In short Kaivac warrants the Products to the original purchaser against defects in materials and workmanship, with different warranty periods for the tank and trolley, motor and pump, labor, batteries and replacement parts. Kaivac chooses to repair or replace, and the warranty does not cover accessories, normal wear, misuse and the other exclusions listed.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​‍​​​‌​⁠​​‌⁠⁠​⁠⁠​⁠​‍‌⁠‍⁠​​​‍​​​‍​‍
  1. Limited Warranty. Kaivac warrants to the original purchaser that the Products will be free from defects in materials and workmanship when properly assembled, installed, operated, maintained, and stored in accordance with Kaivac's instructions and recommendations (the "Limited Warranty"), subject to the exclusions and limitations set forth in this Limited Product Warranty.
  2. Limited Warranty Periods. The applicable Limited Warranty periods are as follows:
    1. TANK AND TROLLEY LIMITED WARRANTY. The vacuum tank and trolley components of the Product are warranted for a period of Five (5) Years from the date of purchase.
    2. VACUUM MOTOR and PUMP LIMITED WARRANTY (excluding Battery). The battery interface and related components (excluding lithium-ion batteries), vacuum motor, and pump are warranted for a period of Three (3) Years from the date of purchase.

      A Limited Lifetime Warranty for the Omni Flex vacuum motor is available to customers who purchase a Kaivac chemical subscription concurrently with the initial purchase of the Omni Flex unit and maintain the subscription without interruption for the duration of ownership. Eligibility for the warranty is conditioned upon the exclusive use of Kaivac-supplied chemicals in the Omni Flex unit. Any cancellation, lapse, or discontinuation of the subscription will immediately terminate the Limited Lifetime Warranty. Compliance with the requirements of the Omni Flex Limited Lifetime Warranty shall be determined by Kaivac.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​‍​​​‌​⁠​​‌⁠⁠​⁠⁠​⁠​‍‌⁠‍⁠​​​‍​​​‍​‍

    3. LABOR LIMITED WARRANTY. Labor authorized by Kaivac and performed by a service provider selected or approved by Kaivac is warranted for One (1) Year from the date the labor is performed, not to exceed the warranty period applicable to the repaired or replaced component.
    4. BATTERY LIMITED WARRANTY. Lithium-ion batteries are warranted for a period of Two (2) Years from the date of purchase.
    5. REPLACEMENT PARTS. Replacement parts, excluding Accessories, are warranted for a period of ninety (90) days from the date of purchase.
  3. Limited Warranty Remedy. For any valid warranty claim, Kaivac shall, at its sole option, repair or replace the defective Product or component. If Kaivac authorizes a repair, such repair shall not extend the original Limited Warranty period. If Kaivac provides a replacement Product or component, the Limited Warranty shall continue only for the remainder of the original Limited Warranty period. The remedies set forth in this Limited Product Warranty are the original purchaser's exclusive remedies and Kaivac's sole liability for any breach of the Limited Warranty.
  4. Exclusions. The Limited Warranty does not apply to:
    1. Accessories, including without limitation squeegee blades, wheels, hoses, seals, gaskets, cords, casters, HEPA filter cartridges, chemical feed caps, spray guns, GFCIs, and vacuum wand assemblies (collectively, "Accessories");
    2. Normal wear and tear;
    3. Any Product repaired, altered, or modified in a manner that, in Kaivac's judgment, adversely affects operation, performance, durability, or intended use;
    4. Misuse, abuse, negligence, accidents, or failure to operate, maintain, or store the Product in accordance with Kaivac's instructions, recommendations, and warnings;
    5. Use of high-foaming or corrosive chemicals;
    6. Use of non-Kaivac batteries or chargers, or improper battery installation;
    7. Loss of IoT functionality resulting from failure to maintain required network connectivity or failure to permit installation of Kaivac-issued firmware, security certificate, or software updates
    8. Use of a lithium-ion battery more than five (5) years from the date of purchase; or
    9. Modification of, or attempted modification to, the Product by anyone other than Kaivac or a service provider authorized by Kaivac
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 2, used with permission. SES ref PF-JR4S-LVTM‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​‍​​​‌​⁠​​‌⁠⁠​⁠⁠​⁠​‍‌⁠‍⁠​​​‍​​​‍​‍
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 2 of 31
KAIVAC LIMITED WARRANTY

Kaivac Limited Warranty (Continued)

In short This page finishes the Limited Warranty terms. It covers who pays warranty claim costs, the disclaimer of other warranties, the exclusion of damages, and the fact that no one may change the warranty without Kaivac's written authorization. It also lists how to contact Kaivac.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​⁠​​​‌​⁠​​‌​‍‍​‍​‌​​​‍‍​‍​⁠​‍⁠⁠‌⁠‍

Kaivac shall have sole authority to determine whether a warranty claim is excluded under this Limited Product Warranty.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​⁠​​​‌​⁠​​‌​‍‍​‍​‌​​​‍‍​‍​⁠​‍⁠⁠‌⁠‍

  1. Warranty Claim Costs. The original purchaser shall be responsible for all freight, shipping, travel, and related costs associated with warranty service. For warranty claims made outside the country where the Product was originally purchased, the original purchaser shall also be responsible for all duties, taxes, and import-related charges.
  2. Disclaimer of Other Warranties. EXCEPT AS OTHERWISE EXPRESSLY STATED HEREIN, KAIVAC MAKES NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, THE IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIFE OF THE APPLICABLE EXPRESS WARRANTY PERIOD.
  3. Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, KAIVAC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO ANY PRODUCT OR THE LIMITED WARRANTY, INCLUDING LOSS OF USE, LOSS OF REVENUE, LOSS OF PROFITS, OR PROPERTY DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY EVEN IF ANY EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE REMEDIES SET FORTH IN THIS WARRANTY ARE THE ONLY REMEDIES AVAILABLE TO ANY PERSON UNDER THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW FOR THE DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS IDENTIFIED ABOVE, AND AS A RESULT, THEY MAY NOT APPLY TO YOU
  4. No Other Warranties. No employee, agent, representative, dealer, or retailer has authority to modify, expand, or create any representation or warranty regarding the Product on behalf of Kaivac unless expressly authorized in writing by Kaivac. Kaivac reserves the right to modify, amend, or discontinue this Limited Warranty at any time. The most current version of the Limited Warranty may be found at www.kaivac.com. The Limited Warranty in effect on the date of purchase shall govern the warranty coverage applicable to the Product.

Consult Kaivac.com for current Product(s) information and Limited Warranty. For any questions or warranty service, please contact Kaivac Customer Service at 1/800-287-1136 (Outside the U.S. Call 513-887-4600).

Version 9-3-2026

Phone:

United States and Canada: 1-800-287-1136

International: 1-513-887-4600

Email:

[email protected]

For Technical Support Contact Form go to: https://www.kaivac.com/contactus.php and choose Technical\Support tab.

Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 3, used with permission. SES ref PF-KN3D-YBDN‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​​⁠​​​‌​⁠​​‌​‍‍​‍​‌​​​‍‍​‍​⁠​‍⁠⁠‌⁠‍
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 3 of 31
IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

In short This page lists the safety rules to read before using the unit: general rules for corded and battery units, rules for the spray system, and extra rules for corded units. It also explains the WARNING, CAUTION and NOTICE signal words.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌​​​​‌​⁠​​‌⁠⁠‌⁠⁠​​​⁠⁠⁠⁠‍‍⁠‌‌​‌‌⁠‌​

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌​​​​‌​⁠​​‌⁠⁠‌⁠⁠​​​⁠⁠⁠⁠‍‍⁠‌‌​‌‌⁠‌​

WARNING SAFETY ALERT WARNING indicates a hazardous situation which, if not avoided, COULD result in serious injury or death
CAUTION SAFETY ALERT CAUTION indicates a hazardous situation which, if not avoided, COULD result in minor to moderate injury.
NOTICE NOTICE provides key information by clarifying instructions.

When using an electrical unit, basic precautions should always be followed, including the following:

WARNING FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN ELECTRICAL SHOCK, FIRE, EXPLOSIONS, AND SERIOUS PERSONAL INJURY OR DEATH.

GENERAL SAFETY INSTRUCTIONS (APPLICABLE TO CORDED AND BATTERY UNITS):

  • For commercial use only.
  • Use unit only as described in this Manual. Use only Kaivac's recommended attachments.
  • Follow the maintenance instructions specified in this Manual.
  • For indoor use only. Store indoors.
  • Stay alert - watch what you are doing. DO NOT overreach or stand on unstable support. Keep good footing and balance at all times.
  • Keep operating area clear of all persons.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • NO COMBUSTIBLES! Sparks inside the motor can ignite flammable vapors or dust. Do not use unit near combustible liquids and gases, or to pick up explosive dusts or gasoline.
  • Know how to stop the unit and bleed pressures quickly. Be thoroughly familiar with the unit's controls before operating.
  • DO NOT allow unit to be used as a toy and unit should not be operated by children. Close attention is necessary when used near children.
  • Use extra care when cleaning on stairs.
  • DO NOT operate the unit when fatigued or under the influence of alcohol or drugs.
  • DO NOT put any object into unit's openings. Do not use with any of the unit's opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  • DO NOT pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
  • DO NOT operate without the Vacuum Motor Float Cage installed. If float is removed, reinstall by screwing back into place.
  • DO NOT use without filters in place.
  • Personal Protective Equipment (PPE): It is recommended to wear proper personal protective equipment as required by the chemical product label instructions used in conjunction with the unit. For Kaivac chemical products, refer to product label.

SPRAY SYSTEM SAFETY INSTRUCTIONS:

  • DO NOT spray liquid from the unit or attachments onto electrical outlets or any electrical devices.
  • Risk of injection or injury to persons - DO NOT direct discharge stream at persons.
  • INJECTION HAZARD: Unit can cause serious injury if the spray permeates the skin. Do not point the spray gun at anyone or any part of the body. In case of permeation, seek medical aid immediately.
  • THIS UNIT IS CAPABLE OF PRODUCING 500 PSI (3447 kPa). To avoid rupture and injury, do not operate this pump with components rated less than 500 PSI (3447 kPa) working pressure (including but not limited to spray guns, hose, and hose connections); and before servicing, cleaning or removal of any part, shut off power and relieve pressure.
  • High pressure cleaners, such as this unit, shall not be used by children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or untrained personnel. Children should not play with the unit. Cleaning and user maintenance should not be performed by children.

CORDED UNITS SAFETY INSTRUCTIONS (APPLICABLE TO CORDED UNITS):

  • Inspect cord and plug prior to use. Do not use with damaged cord or plug. If unit is not working as it should, has been dropped, damaged, left outdoors or dropped into water, do not use or charge and return unit to a Kaivac service center.
  • This unit may also have been provided with a ground fault circuit interrupter (GFCI) built into the power cord. If replacement of the plug or cord is needed, use only identical replacement parts. Test the unit's ground fault circuit interrupter (GFCI) before each use.
  • Turn off the unit before unplugging. Do not leave unit when plugged in. Unplug from outlet when not in use and before servicing.
  • Turn off all controls before unplugging.
  • Connect to a properly grounded outlet only. Do not remove ground pin on plug. See Grounding Instructions below.
  • This unit comes with a grounded attachable extension cord. If cord is damaged, replace with equivalent 120v, 15amps, 14GA rated cord. This cord must be attached and mechanically secured using the provided cord connector to use the unit.
  • The unit must be disconnected from any electrical or battery source when the unit is being cleaned or maintenance of unit or when replacing parts
  • Keep all connections dry and off the ground. If using extension cord with unit, make sure the connection is above and off the floor and away from exposure to liquid.
  • Keep the cord away from heated surfaces.
  • DO NOT handle plug or unit with wet hands.
  • DO NOT pull or carry by cord, use cord as handle, close a door on cord, or pull cord around sharp edges or corners. Do not run unit over cord. Keep cord away from heated surfaces.
  • DO NOT unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 4, used with permission. SES ref PF-KNOW-2IBK‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌​​​​‌​⁠​​‌⁠⁠‌⁠⁠​​​⁠⁠⁠⁠‍‍⁠‌‌​‌‌⁠‌​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 4 of 31
IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS (CONTINUED)

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‌​​​‌​⁠​​‍‍‍‍​‍‍​‌‌​​‌‍​​‌‍⁠‌‍⁠‍⁠

When using an electrical unit, basic precautions should always be followed, including the following:

WARNING FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN ELECTRICAL SHOCK, FIRE, EXPLOSIONS, AND SERIOUS PERSONAL INJURY OR DEATH.

BATTERY UNITS SAFETY INSTRUCTIONS (APPLICABLE TO BATTERY UNITS):

In short These are the safety rules for units that run on a battery. Never use or charge a damaged battery, use only the Kaivac battery and charger, and keep the battery away from water, fire, heat and metal objects.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‌​​​‌​⁠​​‍‍‍‍​‍‍​‌‌​​‌‍​​‌‍⁠‌‍⁠‍⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

  • Never use a battery that has been damaged in any way. Damaged batteries may exhibit unpredictable behavior.
  • Never use or charge a damaged battery pack.
  • ONLY USE with Kaivac, Inc. battery, and charger.
  • Inspect the battery before each use for damage, dents, cracks, or holes.
  • If included with legacy unit, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • If your unit contains a chemical-resistant plastic protective helmet, consult the Helmet Addendum for additional instructions and warnings.
  • Exposure of units to airborne polyunsaturated fats in the food service industry may cause deterioration of battery components. Failure to inspect and use as instructed may result in fire explosion, personal injury, or property damage.
  • Under certain conditions, including damage or liquid infiltrating the battery's interior cells, the battery may emit smoke, sparks, or fire. Liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Stop use immediately if the battery or unit sparks or shows signs of fire. And may result in fire.
  • If unit or battery emits fumes, smoke, sparks, or fire, discontinue use immediately. Do not touch battery. If unit can be safely moved, move outside to a well ventilated fire safe area away from people or combustible material.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • Disconnect the battery from the unit before making any adjustments, changing accessories, or storing unit. Such preventive safety measures reduce the risk of starting the unit accidentally.
  • When charging battery, make sure charger or unit has at least 6 inches of clearance on all sides for adequate air flow.
  • When battery is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Connecting or shorting the battery terminals together may cause burns or a fire.
  • Keep heat sources, sparks, and flames away from batteries.
  • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery, picking up or carrying the unit. Do not carry the unit with your finger on the switch. Energizing an unit that has the switch on invites accidents.
  • DO NOT allow battery to be submerged in water.
  • DO NOT use a battery that has been submerged in water, or if water has infiltrated the battery housing even if it appears to be working.
  • DO NOT charge batteries outdoors.
  • DO NOT short-circuit the battery or charger terminals with conductive items such as paper clips. This can deliver high current.
  • DO NOT crush or drop the battery.
  • DO NOT expose a battery or unit to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause explosion.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40°F (4°C).
  • DO NOT remove any part of the battery, charging unit, or unit: If your unit has a chemical-resistant plastic protective helmet, do not remove it.
  • DO NOT plug battery in while Vacuum Motor is in ON position. It may damage the system.
  • DO NOT incinerate the battery even if it is non-working or severely damaged. The battery can explode in a fire.
  • DO NOT leave battery connected to charger once the charger light is green. Leaving battery on charger will diminish the life of the battery
  • Never dispose of the battery in the trash. It is important that your old, damaged battery is disposed of and/or returned as instructed by Kaivac Customer Care/Technical Support at 1-800-287-1136.
WARNING RISK OF ELECTRIC SHOCK, FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

CHARGER/ELECTRICAL WARNINGS:

In short These warnings cover safe use of the charger and its cord. Inspect the charger before each use, plug it into a properly grounded outlet only, and never use it if it is damaged.

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

  • Inspect the charger, cords, and connections prior to each use.
  • Follow all charging instructions and do not charge the battery or unit outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Connect charging cord to a properly grounded outlet only. See Grounding Instructions.
  • DO NOT use charger if it has a damaged cord or plug.
  • DO NOT operate charger if it has received a sharp blow, been dropped, or damaged in any way.
  • DO NOT handle charger, including charger plug and charger terminals, with wet hands while charger is plugged in or while inserting plug into electrical outlet.
  • DO NOT leave charger plugged in when not in use.
  • DO NOT plug in charger while Vacuum Head is in ON position. It may damage the unit's electrical system.
  • DO NOT pull on charger cord to unplug. Grasp and pull the plug, not the cord.
  • DO NOT carry charger by cord.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 5, used with permission. SES ref PF-DEF2-X2PO‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‌​​​‌​⁠​​‍‍‍‍​‍‍​‌‌​​‌‍​​‌‍⁠‌‍⁠‍⁠
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 5 of 31
BATTERY INFORMATION

To recycle battery, call Kaivac Customer Care at 1-800-287-1136 to order a recycling box.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‍​​​‌​⁠​​​​​‍‌‌​‌​‌‍⁠‌​​​‍⁠⁠⁠‍​⁠‌

Disposal of batteries are regulated by federal law and must be done properly.

BATTERY INFORMATION

In short This section explains how to store, use and eventually replace the Lithium-ion battery, and lists battery, charger and storage specifications. Keep batteries at room temperature, never use a damaged battery, and recycle old batteries instead of throwing them away.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‍​​​‌​⁠​​​​​‍‌‌​‌​‌‍⁠‌​​​‍⁠⁠⁠‍​⁠‌

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Keep Batteries at Room Temperature: Store between 32 and 113 degrees F (0°C to 45°C). Avoid battery exposure to extreme temperatures. If shelving battery longer than (1) month, deplete battery to 50% charge during storage period (two bars on the battery indicator).

Batteries Lose Capacity Over Time: Batteries naturally deteriorate over time whether being used or not. If battery use instructions are properly followed, batteries deteriorate at a rate of approximately 10% run time per year but may vary by patterns of use.

Fully Discharge vs. Partial Discharge and the Effect on Battery Cycles: Unlike lead acid batteries, the Lithium-ion battery used with Kaivac equipment is not damaged by full or partial discharging. The expected battery hours of use are approximately 600 hours and 400 charge cycles. If you discharge battery only to 80%, then the user can expect to get more cycles (500 cycles). With dual batteries make sure to alternate batteries per charge in order to maximize for life capacity.

Extended Storage: It is recommended to discharge to 50% capacity (two bars on the battery indicator) and store in a cool location (between 32°F to 113°F or 0°C to 45°C). To avoid battery impact, store battery laying down on its side on lowest shelf, and secured. If battery is dropped or experiences an impact or damage, discontinue use and replace. Never use a damaged battery, as a damaged battery may act in an unpredictable manner resulting in fire, explosion, property damage, or personal injury.

Battery Gauge: The Kaivac provided battery comes with a built-in Battery Gauge or which shows the approximate run time for the current charge remaining.

Replacement - End of Life: Rechargeable batteries eventually wear out. When your Kaivac Battery run time is less than 55% (i.e. 50 minutes for non-quick change and 33 minutes for Quick Change batteries), Kaivac recommends replacing your battery. Regardless of run time, contact Kaivac to replace your battery after 4 years. Consult kaivac.com for information on recycling your old battery through a licensed disposal facility.

WARNING! RISK OF FIRE, EXPLOSION, PROPERTY DAMAGE, OR SERIOUS INJURY OR DEATH
DO NOT DISCARD BATTERY INTO TRASH! It is important to recycle your old batteries at your local authorized battery recycling facility or by calling 1-800-USA-CLEAN (1-800-872-2532) and selecting Option 3.
Battery Specifications
WeightWith Box, 11 lbs. (4,9 kg)
Body MaterialInjection Mold Polypropylene
Dimensions (H x W x D)18 x 7 x 5 in. (45,7 x 17,8 x 12,7 cm)
Voltage36V DC
Battery Capacity15 A-hr
Battery Current15 A DC
Battery TypeLithium-Ion
Approx. Run Time BOL (Beginning of Life)60 minutes
Approx. Run Time EOL (End of Life)35 minutes (discontinue use and take to recycling center)
Battery Box ReceptacleIP65 / IP67 (not required for UL)
Run Time Hour MeterActs as “odometer for battery” and runs only when motor switch is ON
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Cut off Voltage (fully discharged)30V
Charger Specifications
Approx. Charge Time5 hours
Charger Amps4 Amps
Charge Voltage42V DC
Charger Voltage110-240VAC / 36VDC (240VAC version only needs correct plug for wall outlet)
Charging RobustnessNo special instructions
Battery Charge MemoryNone
Battery Charge GaugeYes, LED Indicator
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Storage/Inventory:
Storage & Operation Ambient Temp32°F (0°C) to 113°F(45°C)
Storage & Shipping Charge40-60% Charge (35-38VDC)
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 6, used with permission. SES ref PF-3EJS-ZVNJ‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌‍​​​‌​⁠​​​​​‍‌‌​‌​‌‍⁠‌​​​‍⁠⁠⁠‍​⁠‌
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 6 of 31
GROUNDING INFORMATION

GROUNDING INFORMATION

WARNING RISK OF ELECTRIC SHOCK OR FIRE

Grounding: Corded Units

In short Corded units must be grounded and plugged into an outlet that matches the plug, with no adapter. The cord plug has built-in GFCI protection for spray systems, and a damaged cord must be replaced with a Kaivac (OEM) cord or an equivalent cord.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌⁠​​​‌​⁠​​‍‌​‌‌⁠‌⁠​​‍‌‍⁠‍​​​‌⁠‌​​​

GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (for spray systems only)‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌⁠​​​‌​⁠​​‍‌​‌‌⁠‌⁠​​‍‌‍⁠‍​​​‌⁠‌​​​

If your unit is a corded unit, it has been supplied with a ground-fault circuit-interrupter(GFCI) built into the plug of the power-supply cord. This GFCI device provides additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary, use only identical replacement parts that include GFCI protection.

If your unit is a corded unit, it is for use on a nominal circuit and has a grounding attachment plug. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

GROUNDING INSTRUCTIONS

If your unit is a corded unit, it must be grounded. If the unit should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local electrical codes and ordinances.

WARNING RISK OF ELECTRIC SHOCK
Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit comes with a grounded attachable extension cord. If damaged, replace with Kaivac® (OEM) cord, or if necessary an equivalent cord rated 120V, 15 amps, 3-wire, 14 GA. This cord must be attached and mechanically secured using the provided cord connector to use the unit.

Grounding: Battery Units

In short The charger on battery units must be grounded and plugged into a properly grounded outlet that matches the plug. Do not remove the ground pin or use an adapter.

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

GROUNDING INSTRUCTIONS

The charger must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING RISK OF ELECTRIC SHOCK
Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit is for use on a nominal circuit and has a grounding attachment plug. Make sure that the unit is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 7, used with permission. SES ref PF-COH3-35EE‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‌⁠​​​‌​⁠​​‍‌​‌‌⁠‌⁠​​‍‌‍⁠‍​​​‌⁠‌​​​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 7 of 31
GROUNDING INFORMATION

GROUNDING INFORMATION (Continued)

Make sure your extension cord is in good condition and is the correct size for your unit. Table 1 shows the correct size to use depending on cord length and nameplate ampere rating. If in doubt, use the next heavier gauge. The smaller the gage number, the heavier the cord. An undersized extension cord will cause a drop in line voltage resulting in loss of power and overheating.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍​​​​‌​⁠​​⁠‍​​​​‍‍⁠‍‍‌‍⁠⁠‍⁠​‌‍‍⁠⁠​

Use only three-wire outdoor extension cords that have three-prong grounding receptacles that accept the unit's plug.

WARNING! RISK OF ELECTRIC SHOCK OR FIRE. To reduce the risk of personal injury due to a loose electrical connection between the unit's plug and extension cord, firmly and fully attach the unit plug to the extension cord. Periodically check the connection while operating the unit to ensure it is fully attached. Do not use an extension cord that provides a loose connection. A loose connection may result in overheating, fire, and increases the risk of a burning.
In short Use a three-wire outdoor extension cord of the right gauge for the cord length and ampere rating, and make sure it is firmly connected to the unit's plug. Tie a knot in the cords as shown in Figure 1 to keep them from coming apart.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍​​​​‌​⁠​​⁠‍​​​​‍‍⁠‍‍‌‍⁠⁠‍⁠​‌‍‍⁠⁠​

To reduce the risk of disconnection of the unit's cord from the extension cord during operations:

  • Make a knot as shown in Figure 1 below:

Figure 1 - Method of securing the appliance cord to the extension cord set

Two drawings of looped cords. (A) Tie cord as shown: the cord set (plug end with receptacle) and the appliance cord (plug) are separate, with the cords crossed in a knot at the bottom. (B) Connect plug and receptacle: the plug and receptacle are joined above the knotted cords.
Figure 1 - Method of securing the appliance cord to the extension cord set

Table 1 - Minimum gauge for extension cords

Ampere ratingVoltsTotal length of cord
More than, ANot more than, A120 V7.62 m (25 ft)15.24 m (50 ft)30.48 m (100 ft)45.72 m (150 ft)
mm² (AWG)
06—0.82 (18)1.3 (16)1.3 (16)2.1 (14)
610—0.82 (18)1.3 (16)2.1 (14)3.3 (12)
1012—0.82 (18)1.3 (16)2.1 (14)3.3 (12)
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 8, used with permission. SES ref PF-6K2Y-URHC‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍​​​​‌​⁠​​⁠‍​​​​‍‍⁠‍‍‌‍⁠⁠‍⁠​‌‍‍⁠⁠​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 8 of 31
UNIT COMPONENTS

UNIT COMPONENTS

In short This page labels the parts of the machine on two drawings and lists the tools and chemical units that come with it, with their item numbers.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‌​​​‌​⁠​​‌‌⁠​‍​⁠‍⁠⁠‍​⁠⁠​⁠​​​⁠​‌​‍

BASE UNITS

KeyComponent
ASqueegee Brush Head
BVacuum Wand
CFill Hose
DVacuum Motor Hose
EBlack Box
FCharger
GBattery Bracket
HHEPA Filter
IWheels
JTool Cup
KCasters
LVacuum Hose
MSite Tube
NPressure Hose
OStorage Bin
PControl Panel
QWater Tank
RWater Tank Jug Holder
SDebris Filter
TVac Motor Hose Port
UDump Hose
VVacuum Tank
WSpray Lance
Two views of the machine with lettered callouts A to W: squeegee brush head, vacuum wand, fill hose, motor hose, black box, charger, battery bracket, HEPA filter, wheels, tool cup, casters, vacuum hose, site tube, pressure hose, storage bin, control panel, tanks, debris filter, dump hose and spray lance
Accessory tools and chemical units with letter callouts: spray gun, chemical cap, metering tip kit, vacuum hose, squeegee head, window squeegee, dusting brush, blow nozzle, gulper drain tool, nylon brush, crevice tool, fan lift tool and spray lance

BASE UNITS

KeyToolItem no.
AFan Lift Tool#WALSPA
BVacuum Hose#FS18
CSqueegee Head#CVS12S10A
DWindow Squeegee#CAA04
EDusting Brush#VT4A
FBlow Nozzle#CVS13A
GGulper Drain Tool#CVS14A
HNylon Brush#NBRUSH
ISpray Lance#SUBGAW3
JCrevice Tool#VT3A

CHEMICAL UNITS

KeyItemItem no.
LSpray Gun#SUBGAWK
MChemical Cap#CHCAPA
NMetering Tip Kit#MTIPSNEW

Not Pictured

GFCI Cord (Corded Units) #CES19TA‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‌​​​‌​⁠​​‌‌⁠​‍​⁠‍⁠⁠‍​⁠⁠​⁠​​​⁠​‌​‍

Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 9, used with permission. SES ref PF-CBXQ-7RDB‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‌​​​‌​⁠​​‌‌⁠​‍​⁠‍⁠⁠‍​⁠⁠​⁠​​​⁠​‌​‍
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 9 of 31
SETUP/BASIC OPERATION

SETUP/BASIC OPERATION

WARNING! DO NOT use a damaged unit or a unit with a damaged battery. Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires. Check all cords, hoses, and spray lines for damage prior to use. If damage is found, do not continue until proper repairs are completed. If using a legacy unit equipped with a fabric splash cover, ensure the cover is flipped over the battery top. Newer battery models may also be equipped with a chemical-resistant plastic protective helmet and fabric splash cover, ensure cover is flipped over helmet top. DO NOT remove helmet if included.
WARNING! NEVER USE a damaged unit or a unit with damaged battery. Always check all hoses and spray lines damage prior to use. Using a damaged unit and failure to inspect it prior to use may result in electrical shock, fire, explosion, serious personal injury or even death.
WARNING! NEVER spray unit directly with any liquids, water, hose, or spray gun. Corrosive liquids, water, and chemicals may enter battery or unit components which can result in an increased risk of fire and serious personal injury.

INSTALLING BATTERY AND CHARGING

In short This section covers putting the battery in and charging it. Seat the battery in its housing and keep it there while charging, then unplug it when the unit is in use.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‍​​​‌​⁠​​​⁠​‍‍‌​​‍‌​​‌​​​​​⁠⁠​‍​⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Battery units only‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‍​​​‌​⁠​​​⁠​‍‍‌​​‍‌​​‌​​​​​⁠⁠​‍​⁠

See Figures 1 - 4, page 11

  • Lower battery down into the battery housing or bracket, and align with rail.
  • To see battery charge, press the charge indicator on the top of the battery.
  • To charge the battery, keep the battery in the battery housing. Locate the cord wrapped around the cleats, and plug into wall outlet to charge. Unplug when unit is in use.

PREPARING UNIT FOR USE

In short Before use, make sure the float cage is in place and clean, find the switch panel, unplug the battery from the charger, and inspect the battery and its parts for damage.

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

See Figures 5 - 8 , page 11

  • Ensure float cage is in place and clean. Lift Debris Filter to reveal.
CAUTION RISK OF INJURY
Do not use if float cage is not in place.
  • Locate switch panel on the black box. This is used to operate the Pump and Vacuum functions. This may also contain the Chemical Valve if applicable.
  • Unplug battery from charger if applicable. Avoid getting water on unit.
  • Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires.

FILLING THE UNIT

In short Fill the unit with clean, cool water through one of the two fill ports and watch the site tube so the tank does not overfill.

See Figures 9 - 11, page 11

  • Note the location of the site tube on the side of the unit. Use the site tube to see the water level, do not overfill or overflow from the tank will occur.
  • Use the designated fill ports to fill the unit. The first port is accessed by running water through the fill hose from a spigot. Full unit with clean, cool water.
  • The other fill port is found by lifting the Water Tank jug holder. Remove the jug holder to reveal the inside for the secondary fill location. Fill unit with clean, cool water.

DEBRIS FILTER

In short The debris filter sits on top of the vacuum tank. Clean and empty it before each use and make sure its lid is locked.

See Figures 12 - 15, pages 11-12

  • The debris filter is located on top of the vacuum tank.
  • The debris filter should be cleaned and emptied before each use.
  • Ensure debris filter lid is locked in place before use.
  • The vacuum hose is connected to the debris filter port. For filter use, ensure the cap on the outlet of the vacuum tank port is secure and in place.

ACCESSORY ATTACHMENT USAGE

In short Accessory tools attach to the end of the vacuum wand by loosening and retightening the coupler nut, or directly to the vacuum hose. Hang the wand on the unit when not in use.

See Figures 16 - 23, page 12

  • To attach different accessories to the end of the vacuum wand, start by loosening the coupler nut of the wand. Insert the accessory tool, and tighten the coupler nut.
  • Ensure the brass ring inside the coupler nut of the vacuum wand stays in place and does not get lost when changing accessories or taking apart.
  • To use accessories without the vacuum wand, push the desired accessory tool directly into the end of the vacuum hose..
  • Use the fan lift tool to prop open coolers or other areas.
  • You may use the provided gulper drain tool to place over drains and extract soils.
  • You may use the provided dusting brush tool to vacuum fans and similar objects.
  • You may use the provided crevice tool for narrow areas to vacuum.
  • You may use the provided blow nozzle as a drain stopper.
  • Hang the vacuum wand on unit when not in use.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 10, used with permission. SES ref PF-BTUC-FGYW‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍‍​​​‌​⁠​​​⁠​‍‍‌​​‍‌​​‌​​​​​⁠⁠​‍​⁠
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 10 of 31
OPERATOR MANUAL
Battery bay on the machine with the control switches at left; callout A points to the battery bracket and callout B to the guide rail inside the dark bracket channel
Fig. 1 - A - Battery Bracket, B - Guide Rail
Yellow battery pack being lowered, shown by a black arrow, into the bracket on the machine
Fig. 2 - Battery pack in place
Side of the machine with the battery pack installed and an arrow pointing to the battery charging cord hanging beside it
Fig. 3 - Battery charging cord
Close view of the top of the yellow Kaivac battery pack with an arrow pointing to the charge indicator display
Fig. 4 - Battery Pack charge indicator
Top view of the vac tank opening showing the round debris filter seated in the tank
Fig. 5 - Vac tank Debris Filter
Inside the vac tank lid area; callout A points to the vac motor hose port with an elbow fitting and callout B to the black float cage below it
Fig. 6 - A - Vac Motor hose port, B - Float Cage
Switch panel with two breakers at the top, green and red rocker switches A (VAC) and B (PUMP), and a connector C labeled as the vac hour meter
Fig. 7 - A - Vacuum Switch, B - Pump Switch, C - Vac Hour Meter
Hands holding a power cord plug; an orange arrow points left at the plug being pulled and a small arrow points to a spot on the cord where a finger is placed
Fig. 8
Side of the solution tank with a blue sight tube mounted on it; an arrow points to the tube
Fig. 9
Top of the machine with the large black vac tank cap and two arrows pointing to the cap and a small black plug near it
Fig. 10
Person connecting a hose from a wall faucet and holding the hose end over the tank opening to fill it
Fig. 11
Person holding the debris filter over a lined trash container and tapping out crumpled paper debris
Fig. 12
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 11, used with permission. SES ref PF-PB4L-WXIX‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​‍⁠​​​‌​⁠​​‍‍‌‍⁠​‍‌​‍​‌‌‌‌​‌‌​⁠​‍⁠‌
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 11 of 31
OPERATION
Hand pulling the vacuum hose out of its fitting on the machine, with a bold arrow showing the direction of removal
Fig. 13
Hand pressing a latch on the machine, with an arrow showing the direction to push
Fig. 14
Vacuum hose connected to the vacuum port on top of the machine tank
Fig. 15
Vacuum wand with callouts A coupler nut with a rotation arrow, B coupler, C vacuum wand, and D squeegee head
Fig. 16 - A - Coupler Nut, B - Coupler, C - Vacuum Wand, D - Squeegee Head
Brass ring with an exclamation mark warning symbol, the ring sits inside the coupler nut
Fig. 17 - Brass Ring inside Coupler Nut.
Yellow vacuum hose cuff A on vacuum hose B, and a desired accessory C attached to the hose cuff
Fig. 18 - A - Vacuum Hose Cuff, B - Vacuum Hose, C - Desired Accessory
Person using an orange fan lift tool to prop open the refrigerated case
Fig. 19 - Fan Lift tool to prop open case.
Gulper drain tool attached to the vacuum hose in the case bottom, extracting excess soils
Fig. 20 - Gulper Drain tool connected to vacuum hose to extract excess soils.
Dusting brush connected to the vacuum hose, cleaning debris off fans
Fig. 21 - Dusting Brush connected to vacuum hose to extract debris on fans.
Crevice tool on the vacuum hose reaching a narrow area near a fan
Fig. 22 - Crevice tool connected to vacuum hose for narrow area extraction.
Hand placing the blow nozzle into the drain opening so it works as a drain stopper
Fig. 23 - Blow Nozzle used as a drain stopper.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 12, used with permission. SES ref PF-K3L2-53ET‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠​​​​‌​⁠​​⁠⁠⁠⁠‌‍⁠‌‍‍‌‌‌⁠‍​⁠‌⁠​‌‍‌​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 12 of 31
COOLER CLEANER OPERATION

COOLER CLEANER OPERATION

WARNING NEVER spray unit directly with any liquids, water, hose, or spray gun. Corrosive liquids, water, and chemicals may enter battery or unit components which can result in an increased risk of fire and serious personal injury.
CAUTION NEVER point the spray gun at yourself or others. Always use proper personal protection equipment and only point the sprayer at and/or spray the intended object. Failure to do so may result in personal injury

SPRAY OPERATION

In short This section explains how to use the spray lance with the unit's switch panel and valve. Turn the PUMP switch on after preparing, and spray the intended object with clean, cool water.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠‌​​​‌​⁠​​‍‍​‌⁠​‌​‍⁠‌‌​‌​​‌⁠‍⁠⁠⁠​​
  • Note the switch panel on the black box of the unit to operate vacuum and pump motor functions (Fig. 24).
  • The Spray Lance is connected to the Pressure Hose
  • To turn Spray Lance off or on, switch the valve connected to Spray Lance as shown (Fig. 25).
  • Turn the “PUMP” switch ON (I) to begin using Spray Lance after preparing. Spray intended object with clean, cool water (Fig. 26).
Switch panel with two green/red rocker switches above breakers, labeled VAC and PUMP, and a vac hour meter below. Callouts: A vacuum switch, B pump switch, C vac hour meter
Fig. 24 - A - Vacuum Switch, B - Pump Switch, C - Vac Hour Meter
Two brass valves on the spray lance line; the left handle is set to OFF and the right handle is turned to ON, with an arrow showing the turn
Fig. 25
Hand holding the spray gun and spraying water from the lance onto an object
Fig. 26

VACUUM OPERATION

In short This section covers connecting the vacuum wand and hose, powering the vacuum motor, and vacuuming the floor. When finished, slap and tap the wand to dislodge debris and fluids.
  • Attach Vacuum Wand to Vacuum Hose (if not already connected). The yellow portion of the hose will connect to the wand. The black portion will be connected to the debris filter. (Fig. 27). If corded, plug in provided extension cord to vacuum motor. If battery unit, ensure battery is charged and place into battery housing. Turn “VAC” switch ON (I).
  • Vacuum floor surface diagonally to grout lines, reaching under shelves, seating etc. (Fig. 28).
  • You may use the grout brush on the vacuum wand to scrub grout lines if needed (Fig. 29).
  • Use provided accessories as needed for the application.
  • Slap & Tap: Once Vacuuming is complete, keep motor running. Slap Vacuum Wand on floor 3-4 times to dislodge debris from squeegee head. Then, invert Wand and Tap 4-5 times to dislodge any fluids or substance from Wand (Fig. 30).
Debris filter canister on the unit with the black vacuum hose attached, and a close-up of hands connecting the yellow hose end to the wand with a turning arrow
Fig. 27
Person vacuuming a wet tiled floor diagonally to the grout lines with a wand and squeegee head
Fig. 28
Person using the vacuum wand with a grout brush attached to scrub grout lines on a tile floor
Fig. 29
Person slapping the vacuum wand head on a grid floor, then inverting the wand and tapping it, with Slap! and Tap! labels and arrows
Fig. 30
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 13, used with permission. SES ref PF-DG6M-FAN3‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠‌​​​‌​⁠​​‍‍​‌⁠​‌​‍⁠‌‌​‌​​‌⁠‍⁠⁠⁠​​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 13 of 31
UNITS WITH CHEMICAL ADDITIONS

UNITS WITH CHEMICAL ADDITIONS

WARNING NEVER spray unit directly with any liquids, water, hose, or spray gun. Corrosive liquids, water, and chemicals may enter battery or unit components which can result in an increased risk of fire and serious personal injury.
CAUTION NEVER point the spray gun at yourself or others. Always use proper personal protection equipment and only point the sprayer at and/or spray the intended object. Failure to do so may result in personal injury

SPRAY OPERATION

In short This section explains how to spray with a chemical: prepare the chemical jug and chemical line, switch the spray gun valve, and choose low or high pressure spray with the nozzle. Chemicals are applied only in low pressure and must be cleared from the spray line before high pressure rinsing.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠‍​​​‌​⁠​​⁠​⁠⁠‌​‌​‌​⁠​‌‌‌⁠‌⁠​‌​‍‍​
NOTICE Follow the proper dilution instructions on bottles or dispenser. If a chemical is being used, use only KAIVAC APPROVED CHEMICALS AT the recommended dilution.
  • If using unit with chemical, prepare the cleaning chemical, ensure the Draw Tube is inserted into the Chemical Jug (Fig. 31). Insert the Metering Tip as shown (see Metering Tip Selection Chart on the Metering Tip Bag). Screw the Chemical Cap onto the Chemical Jug. Ensure the clear Chemical Line (Fig. 32) is connected to the Chemical Cap (Fig. 33).
  • To turn Spray Gun off or on, switch the valve connected to Spray Gun as shown. The Spray Gun is connected to the Pressure Hose (Fig. 34).
  • Operate the Spray Gun by pulling the nozzle out and twisting for low pressure pinpoint or fan spray. Pull nozzle back for high pressure pinpoint or fan spray. Chemicals applied in the Low Pressure setting only. Chemicals must be cleared from the Spray Line prior to High Pressure rinsing. To do this, turn OFF the Chemical Valve, then spray in Low Pressure settings for 15 seconds (Fig. 35).
  • If using a cleaning product that foams, use a foam inhibitor to cut excess. Pour 2 capfuls of inhibitor in the Vacuum Hose with Vac running to coat inside of Vacuum Hose (Fig. 36).
  • If unit has chemical valve, when using unit with chemical jug, locate the valve on the switch panel. Turn valve to side "A" or side "B" depending on the chemical line connected to the jug. For no chemical, switch valve to "OFF" position (Fig. 37).
  • Turn the "PUMP" switch ON (I) to begin using after preparing. Spray intended object with chemical in low pressure, and then turn the chemical valve OFF and clean with fresh water in high pressure.
Chemical jug with draw tube, chemical cap and metering tip, with arrows showing the chemical line; callouts A metering tip, B chemical cap, C draw tube, D chemical jug, E chemical line
Fig. 31 - A - Metering Tip, B - Chemical Cap, C - Draw Tube, D - Chemical Jug, E - Chemical Line
Machine switch panel area with a clear chemical line routed past it, and an arrow pointing to the line
Fig. 32
Chemical jug seated in the machine with the clear chemical line connected to the chemical cap
Fig. 33
Two spray gun valves, one in the OFF position and one in the ON position, with an arrow showing the switch direction
Fig. 34
Spray gun with the nozzle twisting arrows: low pressure, high pressure, pinpoint spray and fan spray
Fig. 35
Person holding the vacuum hose (A) while pouring foam inhibitor (B) into it; a jug of foam chemical (C) stands nearby; foaming chemicals only
Fig. 36 - A - Vacuum Hose, B - Foam Inhibitor, C - Foam Chemical
Switch panel with breakers, vacuum switch (A), pump switch (B), chemical valve (C), vac hour meter (D) and pump hour meter (E)
Fig. 37 - A - Vacuum Switch, B - Pump Switch, C - Chemical Valve, D - Vac Hour Meter, E - Pump Hour Meter
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 14, used with permission. SES ref PF-P24G-UOGH‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠‍​​​‌​⁠​​⁠​⁠⁠‌​‌​‌​⁠​‌‌‌⁠‌⁠​‌​‍‍​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 14 of 31
DAILY & GENERAL MAINTENANCE

DAILY & GENERAL MAINTENANCE

In short Check, empty and clean the unit after each use. Empty the vacuum tank through the dump hose, rinse the tank and filters, and check the squeegee blades for wear.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠⁠​​​‌​⁠​​‍⁠‍​​‍​⁠​‌​‍‍⁠‌‌‌⁠​‍‌​​‍
WARNING DO NOT spray electrical components of the unit when emptying or cleaning unit. ALWAYS remove battery back or unplug unit.
Use proper PPE and eye protection.
CAUTION DO NOT allow liquid pick up to remain inside unit tank for extended periods of time.
Moisture may develop and cause product part damage.

The unit should be checked, emptied, and cleaned after each use.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠⁠​​​‌​⁠​​‍⁠‍​​‍​⁠​‌​‍‍⁠‌‌‌⁠​‍‌​​‍

Unit should be turned OFF (O) unless specified.

EMPTYING THE VACUUM TANK

  • If the Vacuum Motor shuts off before the job is complete, the Vacuum Tank may be full and need to be emptied. Lift the Vacuum Tank jug holder to check liquid level inside the Vacuum Tank. If unit is full or your job is complete, follow the instructions below to empty Tank into appropriate sink/drain.
  • To begin the dumping process, you must first press down on the Cap and turn counter-clockwise (Fig. 38).
  • Once cap is removed, lower Dump Hose into appropriate sink/drain (Fig. 39). Reattach cap before use.
NOTICE To prevent an accidental spill or overflow from the Dump Hose, be careful to keep hose end upright until it is over sink/drain.

CLEANING UNIT

  • Rinse Vacuum Tank thoroughly at clean-up sink, preferably with hot water. Rinse water tank, use vacuum hose when tank is full to suck up remaining liquid and empty using the dump hose. (Fig. 40).
  • Alternatively, you can also turn the Vacuum ON (I) and dispense solution into Vacuum Hose as shown to clean Hose and Tank (Fig. 41).

CLEANING UNIT FILTERS

  • Empty the debris filter. Rinse and clean the filter (Fig. 41). Replace in it's location before each use.
  • Lift the debris filter and locate the Float Cage. Rinse and clean the Float Cage, ensure it is securely in location before each use (Fig. 43).
  • Replace HEPA filter every 3-6 months as needed.

SQUEEGEE BLADES & ACCESSORIES

  • Check for worn squeegee blades. Worn blades cause streaking and loss of vacuum suction.
  • Replace with new every 6-8 weeks. Ensure squeegee blades are replaced with the ribbed portion facing outwards (Fig. 44).
  • Clean off accessories and build-up on parts and tools (Fig. 45).
Vacuum tank cap with arrows labeled PRESS DOWN and TURN showing the cap pressed down and turned counter-clockwise
Fig. 38
Dump hose lowered from the tank into a sink drain to empty the vacuum tank
Fig. 39
Vacuum tank on its cart with the vacuum hose sucking remaining rinse liquid from a floor drain, a dashed outline and arrow showing the flow
Fig. 40
Hand holding the vacuum hose end at a solution dispenser station with four bottles to dispense solution into the hose and clean hose and tank
Fig. 41
Debris filter being rinsed with a spray gun
Fig. 42
Float cage being rinsed with a spray gun
Fig. 43
Squeegee with a close-up of the blade showing the ribbed portion facing outwards, arrows pointing down at the blade
Fig. 44
Spray gun rinsing an accessory tool with a brush head to clean off build-up
Fig. 45
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 15, used with permission. SES ref PF-TJPJ-QV3R‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​​⁠⁠​​​‌​⁠​​‍⁠‍​​‍​⁠​‌​‍‍⁠‌‌‌⁠​‍‌​​‍
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 15 of 31
UNIT & MAINTENANCE

UNIT & MAINTENANCE

In short This table lists what to check or do for each part of the unit, from the floor squeegee to the battery and splash cover. Always unplug the unit before servicing or inspecting it.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​​​​​‌​⁠​​‍⁠​‍​⁠​​​‌‌‌‍‌​​‍⁠‌‍‌​‌‌
WARNING! ALWAYS unplug unit before servicing unit or inspecting.
ITEMPROCEDURE
Floor Squeegee
  • Check condition of squeegee blades and wheels on the floor tool.
  • Rough floor surfaces will cause the blades and wheels to wear out more quickly Replace as necessary.
Spray Gun
  • Check spray pattern. If spray pattern will not pinpoint, clean orifice by removing it with an Allen wrench and flushing. Replace if needed.
  • If nozzle becomes difficult to move from high to low pressure, lubricate nozzle with lithium grease.
Pressure Hose
  • Wipe clean after each use.
  • Check for cuts or frays in the hose jacket, particularly at the end of the fittings. Replace hose if cuts are found.
Water Tank
  • Check condition of filter in water tank. Clean as needed.
  • Empty the water tank to prevent mildew and bacteria growth. Empty tank by dipping the vacuum hose into the water tank and transferring the water to the vacuum tank.
Vacuum Tank
  • Empty and flush vacuum tank.
  • Clean and disinfect.
  • Check the float shutoff screen to be sure it is not blocked or dirty. A plugged filter screen restricts airflow and results in reduced suction.
Leaks
  • Be alert for leaks around hoses, fittings, spray wand, tanks or elsewhere.
  • Discontinue use until leaks are repaired.
Electrical System
  • The ground fault circuit interrupter (GFCI) must be tested before each use.
  • Electrical cord must be inspected for tears or cuts in the insulation.
  • Inspect plug and be sure ground pin is in place.
Vacuum Wand
  • Use a wire or coarse brush with acid cleaner to remove residue from threads on the coupling and coupling nut. Apply grease when done.
HEPA Filter
  • Replace every 3-6 months depending on use.
Float Cage
  • Ensure cage is sprayed and cleaned daily to remove debris.
Battery Maintenance
  • Inspect battery, plugs, cords, splash cover (if included), and chemical-resistant plastic protective helmet (if included) before charging and after charging.
  • Charge and store battery indoors.
  • If included, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • Always keep helmet affixed to top of battery if your battery is so equipped.
  • To view the battery, temporarily move the splash cover (if included). Replace the splash cover after inspection. Do not use unit if battery shows any damage, including cracks, dents, holes, fraying, or missing pieces.
  • Once your battery run time is less than 55% (50 minutes for non-quick change and 30 minutes for quick change batteries), contact Kaivac to replace your battery. Regardless of run time, replace your battery after 4 years. Consult Kaivac.com for information on recycling your old battery.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40°F (4°C).
  • DO NOT use a battery or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • If unit is smoking or sparking, move outside to a fire-safe location immediately. If possible, disengage battery from unit, notify management, and call Kaivac Technical Support at 800-287-1136, Ext. 2
Splash Cover (if applicable)
  • Inspect splash cover for damage.
  • Clean and dry the splash cover.
  • Be sure the splash cover is secure.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 16, used with permission. SES ref PF-W7OJ-X5YL‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​​​​​‌​⁠​​‍⁠​‍​⁠​​​‌‌‌‍‌​​‍⁠‌‍‌​‌‌
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 16 of 31
VACUUM DIAGRAM

VACUUM DIAGRAM

In short This page shows how air moves through the machine's vacuum system. Air enters at the vacuum wand, passes through the rigid vacuum hose into the vacuum tank, then through the 3-stage vacuum and the HEPA filter before it leaves as exhaust.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​‌​​​‌​⁠​​​⁠⁠​⁠⁠⁠‌‍​‌‌‍​‌⁠‌‌⁠⁠⁠‍​⁠
Vacuum system flow diagram. Intake at vacuum wand leads through the rigid vacuum hose, shown by an arrow, into the vacuum tank, which has a float switch at its top. A line from the float switch runs to the 3-stage vacuum inside the dashed black box compartment. From the 3-stage vacuum, air passes to the HEPA filter, also in the black box compartment, and leaves through an arrow marked exhaust.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 17, used with permission. SES ref PF-PSLM-KRAR‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​‌​​​‌​⁠​​​⁠⁠​⁠⁠⁠‌‍​‌‌‍​‌⁠‌‌⁠⁠⁠‍​⁠
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 17 of 31
PUMP DIAGRAM

PUMP DIAGRAM

In short This page is a flow diagram of the pump system. It shows how water moves from the water tank through the filter and pump in the black box compartment, then through the pulse hose and pressure hose with its mini ball valve to the spray lance.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​‍​​​‌​⁠​​‍‌‍‌‌⁠​‌​⁠⁠‌‍‌‌‍‍⁠⁠​⁠‌​​
Pump flow schematic: water from the water tank passes through a filter to the pump, both inside the dashed black box compartment. The pump output goes to the pulse hose. A pressure hose joins the line and runs through the press. hose mini ball valve to the spray lance, with arrows showing flow direction.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 18, used with permission. SES ref PF-XUWQ-4W6D‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​‍​​​‌​⁠​​‍‌‍‌‌⁠​‌​⁠⁠‌‍‌‌‍‍⁠⁠​⁠‌​​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 18 of 31
ELECTRICAL DIAGRAMS

AC STANDARD UNIT ELECTRICAL DIAGRAM

In short This page shows the wiring diagrams for the AC standard unit and the AC international unit. Each diagram shows the power cable, the pump and vac switches, the hour meter and the pump and vac motors.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​⁠​​​‌​⁠​​‌‍‌⁠‍‍⁠⁠​​⁠⁠‌‌⁠‌⁠⁠‌‌‌⁠​​
Wiring diagram of the AC standard unit. A 3-wire SJTW cable with an L5-15P plug (W, L, G) runs to a 3-wire 600V @20A 12 AWG block. From there, pig tails of 14 AWG wire lead to the pump switch (5 Amp), the vac switch (15 Amp) and the hour meter in a shaded box. Black, white and green 18 AWG wires lead to the 120 VAC pump motor and the 120 VAC vac motor. A legend shows the symbols for a blade and pin connection and a dual pin for (2) blades.

AC INTL. UNIT ELECTRICAL DIAGRAM

Wiring diagram of the AC international unit. A 3-wire SJTW cable with an L7-15P plug (W, L, G) has brown, green/yellow and blue 16 AWG wires leading to a 3-wire 600V @20A 12 AWG block. Pig tails of 14 AWG wire lead to the pump switch (5 Amp), the vac switch (15 Amp) and the hour meter in a shaded box. Black, white and green 18 AWG wires lead to the 240 VAC pump motor and the 240 VAC vac motor, and an AC/DC filter is wired into the circuit. A legend shows the symbols for a blade and pin connection and a dual pin for (2) blades.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 19, used with permission. SES ref PF-JLUM-5SE6‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌​⁠​​​‌​⁠​​‌‍‌⁠‍‍⁠⁠​​⁠⁠‌‌⁠‌⁠⁠‌‌‌⁠​​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 19 of 31
ELECTRICAL DIAGRAMS

DC STANDARD UNIT ELECTRICAL DIAGRAM

Wiring diagram of the DC standard unit. On the left is the 36VDC battery pack with BMS, charge indicator and USB jack, and next to it the 36V DC charger (input 120 VAC 1.4 Amps, output 42VDC 4A max) with a 2-wire SVT cable with IEC C7 connector. The IOT unit sits in the middle. At upper right the control panel, viewed from inside the box, holds a 3 Amp breaker and Pump Switch, a 20 Amp breaker and Vac Switch, and the hour meter. Colored wires (red, black, orange, green, white, in 12, 14, 18 and 20 AWG) run through 5-way Wago connections to the 36 VDC pump motor and the 36 VDC vacuum motor at the bottom. A legend at lower right shows the symbols for blade and pin connection, dual pin for (2) blades, and 5-way Wago connection.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 20, used with permission. SES ref PF-VGC6-677J‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌​​​​‌​⁠​​‍‌‍​​⁠‍​​⁠‍⁠‌‍​⁠​‍​​​‍‌‌
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 20 of 31
TROUBLESHOOTING

TROUBLESHOOTING

In short This section lists problems by area (electrical, vacuum system, blow dry system) with the possible cause and the fix for each. Always unplug the unit before inspecting or servicing, and turn the unit off immediately if there is an electrical burning smell.‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌‌​​​‌​⁠​​⁠‍⁠‌‍‌⁠‍​⁠‍​‌​‌⁠⁠‌‍‌​‌‍‌
WARNING! RISK OF ELECTRIC SHOCK OR FIRE. Always unplug unit before inspecting or servicing.
AREAPROBLEMPOSSIBLE CAUSERemedy
ElectricalNo Power to pump or vac motorUnit not plugged inPlug unit in
Switch not “on”Check switches for “on”
GFCI trippedTest and reset GFCI
Building circuit overloadedCheck and reset circuit
Switch wires looseDisconnect power and check for loose wire
Connections looseDisconnect power and check for loose wire under panel
Electrical burning smell
WARNING RISK OF FIRE, SERIOUS INJURY, OR DEATH
TURN UNIT OFF IMMEDIATELY.
Vac motor brushes wornRemove vac motor and repair
Vac motor hung upRelease pressure on hose and jog vac switch, or replace
Pump motor hung upRelease pressure on hose and jog pump switch, or replace
Vacuum SystemNo/Weak vacuumVac tank fullEmpty vac tank
Squeegee blades or wheels wornReplace wheels or blades and check periodically
Float shutoff screen dirtySpray off float screen to clean
Float ball stuckTap float and release/clean
Damaged hoseCut and repair/replace
Dump hose plug missingContact dealer and replace
Access lid not rightTighten lid hand tight
Vacuum hose pluggedFlush hose to remove debris
Too much liquid in vac hoseAllow air in when vacuuming
Vac hose still wrappedUnwrap vac hose fully
Exhaust pluggedClean exhaust port and HEPA filter
Leak in vac tankIf repairable, clean and dry affected area and seal with silicone
HEPA filter cloggedRemove HEPA filter and clean
Moisture from exhaustVac tank fullDump vac tank
Float shutoff missingReplace
Excessive foam in vac tankUse defoamer
Blow Dry SystemNo air flowHose disconnectedReconnect hose
Moisture from exhaustWater in blow hoseDry blow line
Suction, not blow actionVacuum hose connected to vac tankReconnect to vac motor exhaust hose
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 21, used with permission. SES ref PF-4KPQ-ALQ4‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌‌​​​‌​⁠​​⁠‍⁠‌‍‌⁠‍​⁠‍​‌​‌⁠⁠‌‍‌​‌‍‌
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 21 of 31
TROUBLESHOOTING

TROUBLESHOOTING

In short This table lists problems by area, with the possible causes and the solution for each. This page covers the high pressure system (no water or low pressure, bad spray pattern) and the chemical injection system (no chemical flow).‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌‍​​​‌​⁠​​‌⁠‌‍‍​‍‌‍​​‌‌⁠⁠⁠‌​​⁠⁠​‌‍
AREAPROBLEMPOSSIBLE CAUSESOLUTION
High Pressure System
WARNING Always unplug unit before inspecting or servicing. RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No water from pump or low pressureOut of waterFill water tank
Gun nozzle pluggedRemove orifice with Allen wrench and clean
Air in pump (vapor lock)Use power prime technique
Gun orifice missingReplace orifice
Water tank filter pluggedClean tank and filter
In-line bowl filter pluggedRemove filter cover and clean
Bowl filter lid looseGently tighten bowl cover
Pressure hose damagedRepair or replace
Quick disconnect leakingTighten or replace
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Pulse hose damagedRepair or replace
Regulator failedReplace
Hose kinkedUnkink and check for damage
Seals in pump need replacedRemove and replace seals
Bad fan pattern or pinpoint pattern on gunDebris in nozzleRemove orifice with Allen wrench and clean
Orifice damagedRemove and replace
Chemical Injection System
WARNING Always unplug unit before inspecting or servicing. RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No chemical flowOut of chemicalRefill chemical
Safety cap not secureCheck safety cap/tighten
Chemical valve “off”Check on/off valve
Safety cap pluggedReplace cap
Spray gun in wrong modeMake sure gun nozzle is pulled out away from gun chemical mode
Metering tip pluggedCheck metering tip for clog
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Air entering systemCheck for air entering system around chemical lines or injector
Injector installed backwardsIf fluttering or pulsing sound can be heard while spraying or when unit is running, it is possible that your injector is in backwards. Remove; reinstall.
Kink in chemical lineReplace chemical line
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 22, used with permission. SES ref PF-6HVD-4UWM‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌‍​​​‌​⁠​​‌⁠‌‍‍​‍‌‍​​‌‌⁠⁠⁠‌​​⁠⁠​‌‍
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 22 of 31
TROUBLESHOOTING

TROUBLESHOOTING

AREAPROBLEMPOSSIBLE CAUSESOLUTION
Chemical Injection System continuedNot enough chemicalMetering tip pluggedRemove and clean
Not enough chemicalWrong metering tipCheck and replace per chart
Chemical line blows off safety capDebris in injectorRemove safety cap from chemical and blow small amounts of compressed air into line
Water back flows into chemical bottleBad seat on injector check valveCheck injector o-ring or replace
Water back flows into chemical bottleBad safety capReplace safety cap
Dump SystemDump hose will not empty tankDump hose cap not removedRemove cap
Dump hose will not empty tankClog in bottom of tankTip dump contents, remove debris
Dump hose leaksHose cutIf leak is less than 4” from tank side, cut and reattach, or replace
Dump hose leaksClamp looseTighten hose clamp
Dump hose leaksDump cap missingReplace cap
Wheels and CastersWheels will not roll; rubbingFlat tiresInflate tires to 30 p.s.i.
Wheels will not roll; rubbingDebris wrapped around axleCheck for debris on axle
Wheels will not roll; rubbingBearings tightGrease bearings
Wheels will not roll; rubbingWheels too loose on axleRemove wheel, add washers to take up slack
Wheels will not roll; rubbingBearings falling outReplace bearing assembly
Squeegee HeadFloor streaksWorn blades or wheelsReplace wheels and/or blades
Squeegee head does not easily rotate when installed on wandBrass ring on wand not in grooveLoosen coupling nut and re-position head on groove
Squeegee head does not easily rotate when installed on wandCoupling nut too tightLoosen 1/2 turn
Head will not stay on wandCoupling nut crackedReplace
Head will not stay on wandBrass ring wornReplace
Premature blade wearSqueegee wheels wornCheck wheels for wear/replace
Sucks to the floor too tightlySqueegee wheels wornCheck wheels for wear/replace
Battery
WARNING RISK OF FIRE, EXPLOSION, AND SERIOUS INJURY, OR DEATH
Sparks/Burning/Fire/Smoke
STOP USE IMMEDIATELY
Damage to battery or chargerStop use immediately. Disconnect battery from charger, if possible. Unplug charger, if possible.
Source: Kaivac Refrigerated Case Cleaner Operator Manual Manual17CC_ONLINE- Rev. 2026, page 23, used with permission. SES ref PF-BKCA-TGG5‌‌​⁠​⁠⁠‌⁠​‍​‌​‍‍⁠‌‌⁠​​​​​‌‌⁠​​​‌​⁠​​⁠‍‌​​⁠​‌⁠⁠⁠‍‍‍​‌‍‍⁠⁠‌​‍​
Refrigerated Case Cleaner Manual17CC_ONLINE- (2026)Page 23 of 31

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