"Just wanted to say thank you for the deal you made me on the equipment I recently purchased. I'll be buying all my floor cleaning equipment from you from now on."
Sam B.- Advanced Floor Care
"Thank you Southeastern Equipment for all the remarkable customer service."
Vicki S.- VAL Supply
"Our workers love the floor scrubber and burnisher! We will be calling you again on our future orders."
Bill R.- Surface Solutions
I sent a question about a possible return. I want to personally thank you for hiring people like Michele Carmona. She contacted me by phone and was so pleasant and helpful. I believe she resolved the problem/mistake from our end and made me feel good in the process. Thanks again for hiring such quality people and running a company with the best interest in the customer as well.
John P.- Beaver Falls, PA, United States
I have been using these for years. My last one finally wore out and I was told by our cleaning products supplier, that I wouldn't be able to get this item anymore. So I went online and low and behold I found several companies selling them. Your company had the best price and I received excellent service. Thanks!
Joseph W.- Sault Sainte Maire, MI, United States
Just got off the telephone with Lauren and wanted to respond to your thoughtfulness and assistance in making things better for me especially after the delivery mix up. Even though I received the wrong item on my initial order the way you meet such matters head on to make your customer happy drives returning business.
Thanks again, for your assistance.
I wanted to drop a note about my recent purchase of a reconditioned Tornado low speed buffer. The packaging was great, it arrived without a hitch, on the first day the machine was flawless.
I just want you and your company to know that I very much appreciate your high level of customer service, during the purchase of my propane buffer.
Monday O. (DV Janitorial Inc.)
Great to work with. Had a problem with order- they worked it out quickly. Really feel like Southeastern is "on my team." Thank you!
James W.- Lenexa, KS, United States
We are very happy with the customer service and the time frame in which we received our orders. We will definitely continue to use your website.
Matthew M.- Carrollton, GA, United States
Thank you for your prompt response to this issue. I wish more companies had the same customer service.
Just want to compliment you on a member of your staff, Debra who works in parts. She was extremely helpful as well as polite. I am saving your phone number and will use your company for my needs.
When I order from Southeastern I always get true OEM parts they are the only source I rely on for parts.
My shopping experience was great with Southeastern, and the pad holder was more than expected... it was the entire assembly with hardware. Great value... 5 stars all the way around.
Jeremy S.- York, PA, United States
I've made several purchases for parts through Southeastern Equipment and each time my products arrived swiftly and correctly. But even more important is their process of sending shipment updates as well as a copy of an invoice via email so that I can apply it to my book keeping records for the business I operate. And this is all when ordering online. The service gets even better when calling into a customer service rep! They are really great to work with and if they don't know an answer to a question they actually research and call me back with an answer! Old school style service and not just order takers. I will continue to use Southeastern Equipment for all my spare parts needs.
Terry T.-Bloomington, MN, United States
Very easy to deal with, we order the wrong parts and Ashley Wilson took very good care of us. Excellent job Ashley.
Greg B.- Amarillo, TX, United States
You have been a great blessing to OCS school district with great customer service!!!
Thanks so much. Tell your boss you need a raise.
Received the machine already today. Very impressed so far. Thanks.
The product and price were excellent. Very pleased with the service.
Anonymous, Green River, WY, United States
SE Equip & Supply Inc. is the best place that you can buy the hard to find parts for the equipment.
Anonymous, Stratford, CT, United States
Parts fit machine great. Company ships quickly.
Anonymous, Syracuse, NY, United States
I personally recommend using Ray Reide at Southeastern Equipment & Supply for the services they provide. When working with Ray, I appreciated his professionalism, promptness, fairness and how he always followed through with me. Most importantly, what impressed me the most was how Ray went out of his way to assist his client's needs. Feel free to contact me if you would like to hear this personally.
Dr. Grant- Dover, NJ (973-328-2588)
Your dedicated customer service has been awesome and I just want to let you know that I very much appreciate your effort!
Great prices and friendly service. Thanks again!
Mark A.- Ohio, United States
After speaking with Lauren, I wanted to respond to your thoughtfulness and assistance in making things better for me. Even though I received the wrong item on my initial order, the way you meet such matters head on to make your customer happy, drives returning business. Thank you!