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WARRANTY POLICY
SES Certified Reconditioned Warranty
Unless otherwise stated all of our reconditioned units are covered by a 30 Day Parts Warranty and a Dead on Arrival Guarantee.
SES Certified Dead on Arrival (DOA) Guarantee
If a unit arrives and is not properly functioning AND we are notified within 24 hours of receipt we will either dispatch a local repair company to your location or at our choice and cost return the unit to our location for repair and then ship it back at our expense.
SES Certified 30 Day Parts Warranty
If any part on a Reconditioned unit fails within 30 days of customer receipt we will replace it at no charge. Customer is responsible for returning the defective part within 10 days of receipt of replacement.
New Equipment
We are dealers for all of the brands we sell and all units come with the full manufacturer warranty, unless otherwise noted.
Typical Manufacturer Warranty is 3 Years Parts with either 1, 2 or 3 year coverage on labor.
Feel Free to call us at 800-440-6723 for exact warranty terms on a particular unit.
Replacement Parts
We are dealers for the parts we sell and they are backed by the manufacturer warranty, unless otherwise noted. Parts warranty issues can be handled by contacting our customer service department at 800-440-6723. All warranty decisions are made by the manufacturer, their decisions are final. Any disputes can be addressed by contacting the manufacturer directly.
Electrical Parts are sold without Warranty unless installed by factory certified warranty center.
Returns
All items sold AS-IS and as described without warranty unless otherwise stated. All sales on Reconditioned Equipment are FINAL.
Request for Refund
If not as described within 48 hours of receipt.
Return Shipping
Buyer responsible for shipping to and from their location. If item is unpacked it must be repacked appropriately.
Waiver of Return Policy
All Sales Are Final. However, if we by our sole determination waive in whole or part our policies, there will be a 25% restocking fee. If we have shipped the wrong item or there was shipping damage, please contact us at 800-440-6723.
Deposits
Due to the uniqueness of our equipment and limited inventories, all deposits to hold/secure equipment are non-refundable.
SES Reconditioned Equipment Orders
All reconditioned machines are rebuilt to order. We specifically rebuild units for each customer. Your machine will be rebuilt to factory specifications. Upon placing an order and providing payment or deposit the machine is considered sold. Due to the unique nature of the equipment and the cost of the equipment, any cancellations (prior to shipment) will result in a 25% restocking fee. Once shipped all sales are final.
Lead times are not guaranteed but are estimates based on typical manufacturer lead times and estimated shipping times.
Machine Hours
Hours are deemed reliable, but not guaranteed. They are based on our knowledge at the time of product listing and may vary.
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800.440.6723 or International 803.252.0100
